Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very professional yet family friendly. This is my go to dealership for all my vehicles. This is my go to dealership for all my vehicles. More
Joe Williams was great to work with! He made it an ease to buy a car and was extremely helpful/knowledgeable. Overall a really great experience and I highly recommend! Look for Joe! He made it an ease to buy a car and was extremely helpful/knowledgeable. Overall a really great experience and I highly recommend! Look for Joe! More
Jose Serrano was so helpful with the entire process, making it so quick and easy for me!! He was so sweet and patient with me. I appreciate how professional and knowledgeable he is. Jose was able to ans making it so quick and easy for me!! He was so sweet and patient with me. I appreciate how professional and knowledgeable he is. Jose was able to answer all of my questions and concerns. I definitely recommend him as your Sales Consultant!! More
Great follow up. Feel like more than just a customer here. I hope my job keeps me local for a long time because I don't want to go to another dealer. Feel like more than just a customer here. I hope my job keeps me local for a long time because I don't want to go to another dealer. More
Selina was knowledgeable, honest and not pushy. We had been to another Hyundai dealership & no one helped us. We were attended to but not smothered, and we have the information we need to make a bi We had been to another Hyundai dealership & no one helped us. We were attended to but not smothered, and we have the information we need to make a big decision. More
I have been taking my car for service at Napleton for many years. They have always been very professional,as well as, friendly. The best thing about this dealership is that they will make recommendations many years. They have always been very professional,as well as, friendly. The best thing about this dealership is that they will make recommendations with explanations and are not pushy as other dealers are. More
We had an awesome experience. The staff was kind, patient, knowledgeable, just a pleasure to work with. Our salesman, Jose was simply outstanding!!! The staff was kind, patient, knowledgeable, just a pleasure to work with. Our salesman, Jose was simply outstanding!!! More
Selina was totally professional and went above and beyond to assist us. In addition Brian was extremely helpful in assisting us. to assist us. In addition Brian was extremely helpful in assisting us. More
I went to Napleton with my sister to accompany her purchasing a new car. My entire family and I have only purchased our cars from here for over 7 years due to the phenomenal customer service, quality purchasing a new car. My entire family and I have only purchased our cars from here for over 7 years due to the phenomenal customer service, quality of the cars, and overall experience. This particular visit was no exception. Our car salesman, Joe Williams, has always been our go to for all our purchasing needs. He is the best around. Joe is very knowledgeable, kind, and will go above, beyond, and over the rainbow for his customers. Joe, general manager Al, sales manager Jason, and finance manager Deb, are always so pleasant to work with and make us feel like family whenever we are here. Napleton Hyundai seriously has the best team and we will not go anywhere else. More
If you ever have the pleasure of getting a vehicle from Napleton hyundai Aurora, do your self a massive favor and ask for JOE WILLIAMS!!! Other than getting the car itself, having his assistance will be on Napleton hyundai Aurora, do your self a massive favor and ask for JOE WILLIAMS!!! Other than getting the car itself, having his assistance will be one of the best decisions ever!! I’ve had the honor of purchasing not one, not two, but 3 new and used vehicles with the help of Joe over the years and I couldn’t be happier. Joe isn’t just going to just sale you a car, he’ll make sure you and your purchase are provided the best care. Joe consistently goes above and beyond with his customers. During my most recent visit, Joe contacted me prior to keep me informed with any and all additional updates regarding my car of interest. He would advise me of any models that would arrive that meet my criteria, provide cost updates and general info on each car. He also went a step further and provided me pamphlets with additional information id requested. Joe not only helped me get my dream car but showed me many others that fit the bill that I didn’t know I would be into! Before my arrival he prepped each car for test drives, already had them pulled up to the front entrance AND personally washed each of them! And he made sure to offer us drinks/snacks upon arrival, making us feel even more at home. When it came time to talk numbers, Joe as always pulled every string possible to keep me in line with my request. Even getting further assistance from the general manager AL Abbas so that we would not only get the deal done, but that we’d get the deal done to my satisfaction! He also work the wonderful Deb in finance to help get me the best warranty’s and rates! After purchase late into the night he still assisted me with transferring all my belongings to the new car, made sure to add my custom plate trim and get this, he even left me a hand written PERSONAL thank you note on the dash of my new care which literally brought me to tears because of the thoughtfulness. And Joe always calls after purchase to ensure I’m still satisfied with the vehicle and just doing well in general. I should also mention that any time I’ve ever had any inconvenience or needed assistance Joe immediately drops everything and instantly get it’s handled! Same goes for Al, and Jason in Sales! Folks, when I tell you Joe Williams is exceptional I’m not exaggerating! Please request his help if you visit Napleton Valley Hyundai in Aurora I promise you won’t regret it! And again, a HUGE personal thanks as well to AL the GM, Jason from sales, and Deb in finance and Kyle K, this team together made the impossible possible. Without their help none of this could have gone as swiftly. I am forever grateful to be apart of the hyundai family, and it’s just that, a family. I don’t even feel like am at a dealership whenever it go. It always feels like I’m just visiting with friends and family. They are the only place i will purchase a car from. I have been going to this location for over 6 years and I’ve had the pleasure of purchasing 5 vehicles and multiple trade ins. I’ve even gotten my family on board, and they are too proud hyundai owners thanks to this team. I love this place and the staff. All the time I say, if Joe Willams and Al Abbas ever relocate SO WILL I you have my loyalty forever thank you gentleman for everything you’ve done and continue to do! :) More