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Napleton's Valley Hyundai
Aurora, IL
2,600 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,600 reviews
August 06, 2022
Joshua Romero was wonderful at helping us get the best deal possible for our new car as well as explaining everything we needed along the way. The process was easy to follow and once we had decided on a p deal possible for our new car as well as explaining everything we needed along the way. The process was easy to follow and once we had decided on a price everything after was smooth sailing through the other departments of the dealership. The dealership itself was welcoming and relaxing to be in with friendly staff. More
by darren.holzkopf
August 04, 2022
Great selection of vehicles. Friendly staff. Gilber was a pleasure to deal with. Would recommend to anyone in the market for a Hyundai. Friendly staff. Gilber was a pleasure to deal with. Would recommend to anyone in the market for a Hyundai. More
by Mike F.
Employees Worked With
Gilber Istanboulian
July 30, 2022
Fantastic service! Very fast and organized! Joe Williams was very on point, extremley knowledgable! The whole team was amazing and helped us so much in buying our first Very fast and organized! Joe Williams was very on point, extremley knowledgable! The whole team was amazing and helped us so much in buying our first car. More
by JovanPrvulovic
Employees Worked With
Other Employees :
BRIAN - financing department- 5 STARS, Joe Williams
