Napleton's Valley Hyundai

Eddie D. in service was very communicative and friendly. He got me a rental right away and had my car repairs done in a timely matter. in service was very communicative and friendly. He got me a rental right away and had my car repairs done in a timely matter. More

Joe Williams was such an unexpected blessing. He was helpful, kind and personable. I was so stressed out when I came into the store. He has no idea how much he calmed me and made my experience w He was helpful, kind and personable. I was so stressed out when I came into the store. He has no idea how much he calmed me and made my experience wonderful. More

Joe Williams really blessed me today. He was amazingly helpful very kind and personable. He did not know how stressed I was and calmed me without even trying. He was amazingly helpful very kind and personable. He did not know how stressed I was and calmed me without even trying. More

Joe Williams was very helpful great assistance on my purchase. Come see Joe Williams at Napleton Valley Hyundai 100% purchase. Come see Joe Williams at Napleton Valley Hyundai 100% More

I bought a used Hyundai from a non Hyundai dealer and lots of problems with it, but Napleton has been excellent in their service department. Today, I went to have the car appraised just to see where it s lots of problems with it, but Napleton has been excellent in their service department. Today, I went to have the car appraised just to see where it stood. Joe Williams not only got me top dollar for my trade in, but worked out a deal for me that convinced me to buy a new used vehicle from them. He listened to all my concerns, and was honest, friendly, and helpful. I would definitely recommend him if you want to buy a car from Napleton Valley Hyundai. All the staff I interacted with were kind, helpful, and listened. More

Napleton Valley Hyundai is the place to go when you are in your feelings because you have car trouble. My service advisor, John Pearson, was pleasant, knowledgeable, and very informative regarding service in your feelings because you have car trouble. My service advisor, John Pearson, was pleasant, knowledgeable, and very informative regarding services that were required. He also let me know if I needed anything or had any further questions after service was completed he was just a call away. Excellent service! More

Customer service is disappointing. Leasing a Genesis GV70 and hoped for white glove treatment since this is their luxury line but service and care have been lacking. Had regular mainte Leasing a Genesis GV70 and hoped for white glove treatment since this is their luxury line but service and care have been lacking. Had regular maintenance completed twice now and both times the computer wasn’t reset so I continue to drive with a message telling me to reset this setting. The hood on this car shakes and they had the car for several days on multiple occasions to try and repair (which wasn’t resolved and still shakes but would rather deal with it than bring it back to them). Upon picking up my car, front passenger seat was reclined all the way down and garbage in the front seat, as if someone was napping or hanging out in there for longer than necessary. And lastly, my valet appointment mysteriously disappeared on their end so I had to call them and reset up the appt over the phone since online system wasn’t dependable. So disappointed and can’t wait for lease and service to be over. Attention to detail is not there. More

Brought my 19 Santa Fe in for quick oil change with an appointment, John was able to get me in and out in a hour. He also let me know about their current tire sale, and to consider a set of tires before appointment, John was able to get me in and out in a hour. He also let me know about their current tire sale, and to consider a set of tires before winter. I let John order me the tires I wanted and I am getting them installed in two weeks. Great service More

Had my car in for an oil change and tire rotation, was done in an hour done in an hour More

Excellent work and customer service by Hyundai Team in Naperville for my car lease renewal! Naperville for my car lease renewal! More