Napleton's Valley Hyundai

The people here love their job and it really shows. We could not have been treated better. The selection is great, and the Hyundai cars are wonderful (this was our third Hyundai). They explained everyth could not have been treated better. The selection is great, and the Hyundai cars are wonderful (this was our third Hyundai). They explained everything and answered all of our questions. Good Pricing. You never felt rushed or unimportant. Definitely use this dealer. More

I would NOT RECOMMEND purchasing a used car at NAPELTON'S VALLEY HYUNDI !!! 1 1/2 weeks after our purchase, something went wrong with the vehicle. I called and spoke to Bob the Used Car Manager as NAPELTON'S VALLEY HYUNDI !!! 1 1/2 weeks after our purchase, something went wrong with the vehicle. I called and spoke to Bob the Used Car Manager asking about this repair. NEVER did I indicate that I wanted the work for free, I was just bringing it back there because that is where we purchased the vehicle. When he called me the next day, to let me know what needed to be repaired, not only was he rude and condescending, but basically calling me a liar and that we caused the break. That he would never sell a car in that condition - WHAT???? we had it for 1 1/2 weeks and drove it only to work. When service contacted me with an estimate (I was actually on my way to pick it up) I told the gentleman in the service department what had transpired earlier in the day with Bob he did apologize profusely, but by that time the damage was done. I took it else where to be repaired for HALF the "discounted" estimate I was quoted. Clearly all NAPELTON'S VALLEY HYUNDI is interested in doing is pushing used cars out the door and have NO interest in you after that! More

JR & Rafael were amazing! They helped me a lot in purchasing my first new car. They effort is very much apprrciated. Rafael knows his stuff! purchasing my first new car. They effort is very much apprrciated. Rafael knows his stuff! More

Kris was extremely knowledgeable about the Sonata. I never felt pressured to buy the car. I also had a great experience with Rafael in finance. I will definitely recommend both of them. never felt pressured to buy the car. I also had a great experience with Rafael in finance. I will definitely recommend both of them. More

Jackie did an excellent job of working with me thru email exchanges ( saving me the hassle of driving to the dealer numerous time )to reach an agreeable price on my new 2013 Elantra GT. After we reac email exchanges ( saving me the hassle of driving to the dealer numerous time )to reach an agreeable price on my new 2013 Elantra GT. After we reach a final agreeable price by email ,then a quick trip to this dealer for the test drive and review , we closed the deal because Jackie stood behind her quote price, ( no extra surprise of add on charges left off the orginal ) this made my purchasing experience a pleasurable one. Great job More

Best service, check! Friendliest staff, check! Reasonable pricing, check! I had the best experience buying my first car thanks to Jimmy and Jordan! I look forward to bringing my new Hyundai back in the futur pricing, check! I had the best experience buying my first car thanks to Jimmy and Jordan! I look forward to bringing my new Hyundai back in the future for free car washes :) I would recommend this dealership to everyone. More

After visiting several Hyundai and Honda dealers, I went to Napleton's Valley Hyundai to purchase my first car. Ryan helped me out. He was professional and knowledgeable. He tried to work with what I had an to Napleton's Valley Hyundai to purchase my first car. Ryan helped me out. He was professional and knowledgeable. He tried to work with what I had and went out of his way to help me find the car that met my needs. More

This was by far the best car buying experience I have ever had. Everyone was so polite and considerate. They made sure you left paying what you planned on paying. They were not overbearing and let me wor ever had. Everyone was so polite and considerate. They made sure you left paying what you planned on paying. They were not overbearing and let me work at my own pace. They were so patient. Ryan worked with the test drive and the search for my new car. He gave his opinion and when I was struggling to decide which vehicle to buy, he drew out a comparison chart and asked me what I was looking for and what the most important features were for me to have in a car. After I decided, I was given an offer, but I gave what I wanted to pay and it was accepted. The GM came out to introduce himself and to congratulate me on my new purchase. To finish off I worked with Derek Urban and he walked us through the process and all the paperwork. What a great team! I will highly recommend anyone to this dealership and specifically to Ryan Fordan! I would say Derk Urban too, but I think everyone goes through him...he's awesome too! Thanks guys! More

The price I was offered over the internet did seem “too good to be true” but they stood behind it. No last minute “snags” or misunderstandings. Quite the opposite … they located the exact car I wante good to be true” but they stood behind it. No last minute “snags” or misunderstandings. Quite the opposite … they located the exact car I wanted at another dealership within an hour, reviewed its documentation with me, and then had it on the lot and prepped that same evening. The whole time they were genuine, courteous and even friendly. I’ve been a customer facing individual for many years so I understand how to work with customers. I’m still amazed at the VIP treatment. It took the GM, Jim Douvas, to make this happen the way it did. It was reassuring to experience such honesty, friendliness, and responsiveness in business. My family and friends are wowed by the car, but I speak to them about the folks at Napleton. They gave us a deal and a feeling we’ll not soon forget. More

While shopping for a used Genesis, I stopped by Napleton Hyundai to see what they had. Unfortunately, the only car available didn't have all of the options I was looking for so I purchased a car elsewhere. Hyundai to see what they had. Unfortunately, the only car available didn't have all of the options I was looking for so I purchased a car elsewhere. However, I wanted to take a moment and talk about the sales associate that had been assisting me--his name is Michael Gaddy. Mike was great--friendly, knowledgeable, and eager for my business without being too pushy or aggressive. I returned to the dealership time and time again for test drive after test drive in order to make up my mind and Michael was there to help in every way. I can't tell you how disappointed I was that I wasn't able to buy from Michael as he surely deserved the sale, but like I said, I just wasn't in love with the only car they had. For those looking to buy a new or used Hyundai, check out Napleton Hyundai and be sure to ask for Michael Gaddy! More