Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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He is nice person in dealership. This person helps us to match and he always smiles good communication thanks for him This person helps us to match and he always smiles good communication thanks for him More
This was the 3rd car we bought from them. I feel we got a good deal. Darren our salesman was very knowledgeable and helpful. No pressure to buy. I'll be back and will recommend them! I feel we got a good deal. Darren our salesman was very knowledgeable and helpful. No pressure to buy. I'll be back and will recommend them! More
She was very friendly and helpful. She explained everything so I would understand it all. She explained everything so I would understand it all. More
I was looking for a blue 2023 Tucson hybrid limited. Batoul did her best with help from the sales manager to locate what I wanted within 500 miles. Due to supply constraints, no such vehicle is availabl Batoul did her best with help from the sales manager to locate what I wanted within 500 miles. Due to supply constraints, no such vehicle is available now. If it was, they would charge $4,000 over msrp I decided to wait and see what develops next year. More
Jordan was the best salesman I have ever worked with. He was personable from the start. I walked in and he made me feel very welcome, took the time to get me a water and sat down and really listened to w He was personable from the start. I walked in and he made me feel very welcome, took the time to get me a water and sat down and really listened to what I could afford and what I wanted to buy. As a young female I have been talked down to and taken advantage of in dealers and I never felt that for a second with Jordan. He spent the whole afternoon with me and I knew they were short staffed so he had to accommodate 3 other customers at the same time. Every time he got back to me quick with numbers and negotiations I felt like I was the only person in the room. He didn’t make me feel rushed, and was not pushy trying to sell me something that didn’t work for me. I had to walk out at the end because financially we couldn’t make it work for me with what I wanted. He said good luck with your search, let me know if there’s any way I can help, and that he will be on the lookout for something that could work and he will let me know if he finds anything. He even walked me towards the door knowing there was no sale and he had others waiting. All around just such a great salesman. I walked back in shortly after and he quickly welcomed me back in and sat down with me again to continue to discuss. I did end up buying the car from him and I’m so glad I did. He helped me through the whole process with a 3 month old and 2 year old along side me. So accommodating and helpful. He helped me transfer all my things over, and even grabbed my ipass for me when I forgot it and installed it into the new car without me even knowing. Incredible service, and an incredible person. I will be back in the future to buy from him and this dealer. I can’t say enough good things about Jordan. More
Jordan was amazing and changed our mind about the brand . I will refer all of my friend to him. I will refer all of my friend to him. More
From trying to sell me LoJack to flat out lies during a scheduled service appointment. This is not the place to go! Warranty the sold me denied by them yet used at another service department. Saying the scheduled service appointment. This is not the place to go! Warranty the sold me denied by them yet used at another service department. Saying they completed an oil change but upon inspection at new service facilty they had not! I could go on and on! More
Service agent was great and I truly never seen anyone with better customer service. Sent me a video regarding service to be performed. Offered transportation to a destination during service wait. Persona with better customer service. Sent me a video regarding service to be performed. Offered transportation to a destination during service wait. Personally showed me where car was parked when service was completed. More