Napleton's Valley Hyundai

I have been a Gartner customer since 1994 w/3 Buick LeSabre's. The service dept. is one of the reasons I returned to Gartner to look for a new car. The used car lot offered a used (but beautiful) Lac LeSabre's. The service dept. is one of the reasons I returned to Gartner to look for a new car. The used car lot offered a used (but beautiful) Lacross w/low miles. Richard came out & met me, offered for me to take it for a test drive and was not pushy at all. He also let me drive a Sonata and a Tusan that day. I left to go back to work and came back the next day where he let me test drive the Lacross & the Sonata again and he worked up a comparasion for them. My test drive convinced me the Sonata had more rear visibilty than the Buick + the warranty & gas milage for Hyundi far outweighed the Lacross. My trade in value on my car wasn't as favorable as I had hoped which was the only disappointment after caring for it to the best of my ablility since I use my cars for business and try to keep them in tip top shape. I would say my overall experience was good and Richard was very patient w/me. More

After the initial glitch and confusion, everything turned out fine at the end. The sales person, Willie Little is very friendly and nice to work with. I can highly recommend him. Brian the manager was quite out fine at the end. The sales person, Willie Little is very friendly and nice to work with. I can highly recommend him. Brian the manager was quite cooperative and supportive as well. I have no hesitation to recommend this dealership. The management and sales folks are quite keen to support. More

Mike Wiley was fantastic! We sat down and worked out a deal in no time that was perfect. The experience at Gartner was second to none. Gartner will be the first place I go for all my future purchases. deal in no time that was perfect. The experience at Gartner was second to none. Gartner will be the first place I go for all my future purchases. More

Mike was very pleasant and knowlegable about the product. We appreciate the time he spent giving us information on the vehicle. I would recommend Mike to a friend. We appreciate the time he spent giving us information on the vehicle. I would recommend Mike to a friend. More

Although I was not in the position to purchase from this dealership, Mike allowed me to test drive a Genesis Coupe anyway. Amazing service from this salesman! dealership, Mike allowed me to test drive a Genesis Coupe anyway. Amazing service from this salesman! More

This was the smoothest purchase of a vehicle that I have ever experienced. Mike Wiley was a great salesman, I would recommend anyone to purchase a car from him. There was no pressure. It was a very posit ever experienced. Mike Wiley was a great salesman, I would recommend anyone to purchase a car from him. There was no pressure. It was a very positive experience. More

Erik was helpful, knowledgeable, and patient. He never applied high-pressure tactics. He showed us the car we were interested in and did not try to get us to upgrade or to add expensive options. He offere applied high-pressure tactics. He showed us the car we were interested in and did not try to get us to upgrade or to add expensive options. He offered us a fair price. We did not have to beg or play games. We felt he was honest and trustworthy. This is how car-buying should be. More

Great service and friendly staff!! We met with three different new car sales people throughout our new car buying process and we never felt pressured by any of them! They were all very helpful and infor different new car sales people throughout our new car buying process and we never felt pressured by any of them! They were all very helpful and informative and helped us make the right decision for our purchase. More

When buying a new car, there are two keys to the initial experience: (1) the sales approach employed by the salesman, and (2) the ultimate sense that we have paid a fair price. In this case, Mike Wiley's experience: (1) the sales approach employed by the salesman, and (2) the ultimate sense that we have paid a fair price. In this case, Mike Wiley's sales approach was perfectly tuned to fit us. We absolutely despise the "hard sell" approach, and when we have encountered it at other car dealerships in the past, we have simply turned around and walked out the door. Thus, Mike Wiley's "soft-sell style" made us feel comfortable and relaxed. His approach emphasized "service" rather than "selling," and thus created the impression that he was supportively working with us. He effectively minimized the tension that a customer necessarily feels when making a large purchase like this by remaining considerate, sensible, friendly, and thoroughly professional at all times. He ensured that our conversations took place at the human-to-human (rather than object-to-corporation) level. We never felt rushed and we never felt neglected. Rather, we always felt respected and appreciated. He is, quite simply, superb at his job. We also genuinely appreciated the work done by Bill in the Finance area as he clearly explained the options available (though he did lean toward a more "hard-sell" approach at times). Overall, we have had a highly positive experience with this dealership to date and look forward to continuing to work with them in the future. More

Purchased a 2012 Sonata Limited. Gartner Hyundai and sales professional Scott Sabella were excellent to work with. Mr. Sabella was very professional, straightforward, and took the time to explain the sales professional Scott Sabella were excellent to work with. Mr. Sabella was very professional, straightforward, and took the time to explain the features of the excellent vehicle outside in the afternoon when the temperature was approximately 100 degrees. Highly recommend him and the dealership if you are looking for a vehicle. More