Back

Napleton's Valley Hyundai

Aurora, IL

4.6
2,629 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,630 reviews

August 14, 2012

I have been a Gartner customer since 1994 w/3 Buick LeSabre's. The service dept. is one of the reasons I returned to Gartner to look for a new car. The used car lot offered a used (but beautiful) Lac More

by bbyingling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Graham
August 13, 2012

After the initial glitch and confusion, everything turned out fine at the end. The sales person, Willie Little is very friendly and nice to work with. I can highly recommend him. Brian the manager was quite More

by jaiho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Little
August 10, 2012

Mike Wiley was fantastic! We sat down and worked out a deal in no time that was perfect. The experience at Gartner was second to none. Gartner will be the first place I go for all my future purchases. More

by Awilliams0577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
July 30, 2012

Mike was very pleasant and knowlegable about the product. We appreciate the time he spent giving us information on the vehicle. I would recommend Mike to a friend. More

by brendanapoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
July 26, 2012

Although I was not in the position to purchase from this dealership, Mike allowed me to test drive a Genesis Coupe anyway. Amazing service from this salesman! More

by klb10a
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
July 25, 2012

This was the smoothest purchase of a vehicle that I have ever experienced. Mike Wiley was a great salesman, I would recommend anyone to purchase a car from him. There was no pressure. It was a very posit More

by pam277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
July 13, 2012

Erik was helpful, knowledgeable, and patient. He never applied high-pressure tactics. He showed us the car we were interested in and did not try to get us to upgrade or to add expensive options. He offere More

by LaVonne Neff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Carrizales and Jason Rezman
July 13, 2012

Great service and friendly staff!! We met with three different new car sales people throughout our new car buying process and we never felt pressured by any of them! They were all very helpful and infor More

by nessey95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
July 03, 2012

When buying a new car, there are two keys to the initial experience: (1) the sales approach employed by the salesman, and (2) the ultimate sense that we have paid a fair price. In this case, Mike Wiley's More

by RichardEPaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(1) Mike Wiley, (2) Bill (Finance dept.)
June 30, 2012

Purchased a 2012 Sonata Limited. Gartner Hyundai and sales professional Scott Sabella were excellent to work with. Mr. Sabella was very professional, straightforward, and took the time to explain the More

by hyun201200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Scott Sabella
...
259
...