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Napleton's Valley Hyundai

Aurora, IL

4.6
2,629 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,629 reviews

March 06, 2013

I can be very critical of people selling me things . Kris changed that , he was very courteous professional and put me at ease . I went from a being a ford guy to a Hyundai man from the great experience with More

by fredrobi
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
March 05, 2013

Kris was great to work with. His main concern was getting the right car and terms for me. he was consistently asking what he could get for me as far as water or soda or anything while we waited for the finan More

by mike pez
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Friendliness
Price
Recommend Dealer
Yes
February 27, 2013

Very good work the car is in great shape. Very friendly experience good price and easy to work with. I Would for sure buy another car from them in them in the future. More

by JakeG21
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Recommend Dealer
Yes
Employees Worked With
Bob Jackson
February 25, 2013

Kris was a wonderful sales person and I would recommend him to others. He made a usually dreadable car buying experience very enjoyable. Definitely a good experience. More

by tnskiper
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Recommend Dealer
Yes
Employees Worked With
Kris Bussey
February 11, 2013

From day one and until the purchase papers were signed by me, the Napelton's staff members were far and above the best I had dealt with over a two month time of car shopping. Might I also add, It was a very More

by xfactor27
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Recommend Dealer
Yes
January 04, 2013

Just purchased our new Hyundai Santa Fe (2013) from Napleton. I was pleasantly surprised with our whole car buying experience from Napleton. I have had too many bad experiences with dealerships before More

by vrkfd4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 03, 2012

My wife and I have been new car shopping for a while so we have some experiences to compare our 30 mile trip to Napletons with. Their building was clean, modern, and comfortable and everyone seemed geniune More

by Gary Marchlewicz
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Miligrad, Goran Milidrag
September 18, 2012

Friendly sales team with knowledgable staff regarding new car models. Finance department works together with sales team to meet clients budget and are honest upfront about the chance of getting financing. More

by lilodace
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Recommend Dealer
Yes
Employees Worked With
Mike Wiley
August 22, 2012

Who likes car dealers? If you are like me, you are very unsure of the truthfulness of car dealers. Mike was not like most dealers. He was VERY honest and understanding with our needs and price point. If More

by tracybloem
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
mike wiely
August 14, 2012

I have been a Gartner customer since 1994 w/3 Buick LeSabre's. The service dept. is one of the reasons I returned to Gartner to look for a new car. The used car lot offered a used (but beautiful) Lac More

by bbyingling
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Graham
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