Napleton's Valley Hyundai

I did appreciate very calm and deeply based on sound facts approach of the salesperson that was interacting with me. The information provided to me was accurate and I was not attempted to be flooded wit facts approach of the salesperson that was interacting with me. The information provided to me was accurate and I was not attempted to be flooded with any confusing statements, like I experienced at other places. I was given right advices; the whole deal was very transparent for me. The latter is extremely important. The discussion of price and the way all the numbers were presented to me, were telling me that I was dealing with responsible professionals! The car was supposed to be delivered to the dealer on Saturday, however the delivery was delayed (due to the distance from where the car was supposed to be brought). I was promptly informed about the delay and I deeply appreciated delivering of the car to my place directly on Monday! I hope to have this good and professional relation with Gartner Cars lasting for the lifetime of my new Hyundai Genesis Coupe. :-) More

Our experience with Gartner Hyundai and Mike Wylie was great! Mike offered the best price on the Sonata Hybrid in the area and lived up to his promise of a great trade in offer. Scott worked out the num great! Mike offered the best price on the Sonata Hybrid in the area and lived up to his promise of a great trade in offer. Scott worked out the numbers with us without games or nonsense, he made it a easy and smooth transaction. The found the car in the color we wanted and brought it into the dealership at no cost to us. We were working with 3 dealerships total and Gartner stood out at the top! Bill was great in finance, he took the time to explain the warranties and protection services available to us with out pressure. Mike Wylie was great from first contact to out the door on this whole purchase! We are extremely satisfied customers and have already started recommending Gartner to those we know! Thanks--Joe and Jenn More

Mike was great! He wasn't pushy, he wasn't impatient, he spent a considerable amount of time with me and didn't make me feel like he was spending too much time. Jason in the finance department worked out a spent a considerable amount of time with me and didn't make me feel like he was spending too much time. Jason in the finance department worked out a really good deal and he was also very kind, considerate and patient...Thanks Gartner Hyundai for an overall great experience! More

Mike Wiley was very professional, straightforward and courteous throughout the entire process of purchasing a new Tuscan from Gartner Hyundai. This included test drive, negotiation of the deal, vehicle p courteous throughout the entire process of purchasing a new Tuscan from Gartner Hyundai. This included test drive, negotiation of the deal, vehicle prep, delivery and follow-up subsequent to the sale. Although I have purchased numerous new and pre-owned vehicles over the past 20 years this is the first from Gartner. I would rate the overall experience very positive. More

This is my second experience at buying a car and it was a more pleasant experience than the other. Upon arriving with my daughter only to look, Mike Wiley approached us with his non-pushy personality. He an more pleasant experience than the other. Upon arriving with my daughter only to look, Mike Wiley approached us with his non-pushy personality. He answered all of our questions and went over the features of a 2012 Elantra with extras and then did the same for a more basic Elantra. I asked a money question which he was more than willing to figure out the answer for me even though I didn't want to give my name at that time. I came back with my son that weekend and did buy a 2012 Elantra. Mike answered all questions at the sale and explained all clearly as to the operation of the car. All went smoothly with the financial department. At an appointment the service department took care of the nitrogen in the tires in a timely fashion. When I stopped by for a car wash they washed, dried, and cleaned the inside. It truly is a Customer Care Team. My son was so impressed with Mike Wiley and the Gartner Dealership that he went back two weeks later and bought a new car - even though there was a Hyundai dealership closer to his home. Thanks Mike and Team for a great experience and a car I am very happy with. More

I bought a new 2012 Sonata SE at the end of January and was really satisfied with the complete service I received from Mike Wiley. He responded promptly to my email request and later met at the dealership was really satisfied with the complete service I received from Mike Wiley. He responded promptly to my email request and later met at the dealership few times. There was no time wasted, twisting hands or other dealership tricks to go to manager and come back to try to up-sell or include any additional services, products or warranties. My wife was with me and she liked the Pacific Blue Pearl color, which turned out to be in great deficiency for the basic 2012 Sonata SE model (2.4l engine, w/o navigation). Mike made the extra mile to research the existing inventory of the nearby dealers and brought the car to their dealership without requesting any deposit, whatsoever. I contacted also several other dealerships for additional quotes and was dissatisfied with the handling of my request and the stories I was told about this color for this model not available in IL, to get black color instead or bring the car from WI for a deposit, place new order, or any other. We bought the car the next day after talking to few other members from the sales team and was really pleased with the service I received and the fact that they delivered in no time to be able to get the end of the month discounts. Mike took the time to review the features of the BlueLink and additional features of the car, as well as answered numerous questions directly or over email, which definitely increased the comfort feeling of being informed and knowing what my options are. I had a great experience working with the Gartner Hyundai team and actually already recommended them to others and will definitely continue to do so! More

I bought a 2012 Elantra Limited and was extremely pleased with the service provided by Mike Wiley and the other sales team members I worked with. The team had to track down the color combo I wanted and they with the service provided by Mike Wiley and the other sales team members I worked with. The team had to track down the color combo I wanted and they certainly delivered. The car was perfect. I really appreciated the time taken by Mike Wiley to review all the features on the car and especially the navigation package features I wanted to use. I felt fully informed when I left the dealership. It was a great experience working with the Gartner Hyundai team and I will definitely recommend them to friends and family! Members of our family have driven Hyundai vehicles for years and been very happy with the auto line. More

My best car buying experience EVER!!! Mike Wiley my sales consultant was very knowledgeable about every car and was very low pressure. I truly felt that he cared about my family and wanted to make sure I was consultant was very knowledgeable about every car and was very low pressure. I truly felt that he cared about my family and wanted to make sure I was picking the right vehicle for me!! We shopped many different brands or cars and I have to say Hyundai has the best product with best warranty. I will be recommending Mike Wiley and Gartner Hyundai to all of my friends and family. More

I went into the dealership not sure if I wanted a Hyundai or not. I was met by Mike Wiley and WOW! He is not your run of the mill salesman. He was very low pressure, very knowledgeable,and was so kind. He ev or not. I was met by Mike Wiley and WOW! He is not your run of the mill salesman. He was very low pressure, very knowledgeable,and was so kind. He even included our children in the proccess which was very nice. We did end up buying the car leter that week from Mike and are very happy. He walked us through everything and we left feeling great. I would send anyone there to see Mike Wiley and know that they will be well treated and respected. More

WORST REPAIR SERVICE EVER!!!!!!!!!!!!!! i have an 04 WORST REPAIR SERVICE EVER!!!!!!!!!!!!!! i have an 04 Tiburon wanted to get the engine light fixed first time i went there to get it repaired and di WORST REPAIR SERVICE EVER!!!!!!!!!!!!!! i have an 04 Tiburon wanted to get the engine light fixed first time i went there to get it repaired and diagnosed it cost 358 dollars two days later my engine light goes on again second time i went there to get it fixed they told me it needs 235 dollars worth of repair third time they gave me a free diagnosed and told me guess what 546 dollars for a repair all just to get my engine light fixed luckily i got smart and said xxxx no i am never going to this dealer ship went there a fourth time to pick up my car my car was not put together even thought we told them we were coming and it was only 4:35 the repair shop closes at six and all the repair shop people left so i went there the fourth time finally got my car back this time they didn't even drive my car up to the front i had to go back and get it my self WORST SERVICE EVER!!!!!!!!!!!!!!!!! NEVER EVER EVER GO THERE FOR A REPAIR IN YOUR WHOLE LIFE YOU WILL BE GLAD YOU DID More