Back

Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,586 reviews

May 28, 2012

purchased my first Hyundai from this dealership 9 years back. It was a wonderful experience then. Since then, I have been getting my vehicle serviced at the dealership and I have to say my experience h More

by spkukkap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Staff
May 26, 2012

I just bought my first brand new car at Gartner Hyundai, the Accent GL 5dr and I am in love! I love the Eco boost and all of the safety features. At this point, I feel like Bluetooth is a safety feature and More

by Andreaiazzetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Kabranov
May 22, 2012

Mike Wiley is a GREAT addition to your sales staff. The whole time in dealing with him it was like dealing with a family member. He was very patient with me because the search for my car was exhausting. More

by jkremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley, Bill Guage & Brian (manager)
May 14, 2012

I can’t Mike enough for making the process of buying my new car a stress-free experience for me. I was seriously dreading the entire process. He exhibited a wonderful example of good customer service; ev More

by micheleweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
May 10, 2012

We could not be happier "again" in doing business with the team at Gartner Hyundai. Mike Wiley, our Gartner Sales Associates, could not have been any nicer to work with as we selected a car More

by jmwrenn912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
May 03, 2012

I went to Gartner on a recommendation from someone else. I will NEVER set foot there again. I walked in (the first time) on a Thursday afternoon. Most of the parking spaces in front were full with custome More

by tigergirl1975
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
What Employees?
May 01, 2012

when i went to Gartner of Hyundai Mike Wiley helped me out every possible way to find me a nice car which would fit me and my wife. me and my wife were greatly thankful to Mike Wiley for helping us in cho More

by fahadrehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
April 30, 2012

Best deals in town. I have purchased four Hyundai's from Gartner and Jordon. I couldn't be happier with their service too. They are polite, low pressure and have great deals. More

by noprophead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordon (sales)
April 27, 2012

Mike Wiley was helpful and attentive from the first visit. He helped me find a car that worked within my budget. Gave me the car to drive for the day so I could be sure. I would highly recommend Mike More

by rasaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley and Jason Rezman
April 17, 2012

The service was prompt and knowledgeable. We were greeted in a nice way with by the attentive salesperson who knew the answers to our questions off the top of his head. He remembered us when we retu More

by jchsicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley & Jason Rezman
...
256
...