Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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purchased my first Hyundai from this dealership 9 years back. It was a wonderful experience then. Since then, I have been getting my vehicle serviced at the dealership and I have to say my experience h back. It was a wonderful experience then. Since then, I have been getting my vehicle serviced at the dealership and I have to say my experience has been nothing but exceptional throughout these years. Service staff is wonderful to work with and they take very good care of the customers. Icing on the cake was the last experience where I got my car towed to the dealership with some engine problem. To my utterly pleasant surprise it was fixed as part of the 10 yr warranty. Honestly I did not expect this. I am at a loss of words on how well I was treated as a customer. Gartner Hyundai ranks at the very top of my list of best customer service organizations. More
I just bought my first brand new car at Gartner Hyundai, the Accent GL 5dr and I am in love! I love the Eco boost and all of the safety features. At this point, I feel like Bluetooth is a safety feature and the Accent GL 5dr and I am in love! I love the Eco boost and all of the safety features. At this point, I feel like Bluetooth is a safety feature and it has been so great to drive hands free. Everything is easy to use and I love the look inside and out. Jordan was a wonderful salesman and all of the staff at Gartner was extremely helpful and pleasant. I will definitely recommend Gartner to anyone looking to buy a new car. Thanks for helping me get across the country safely to chase my dreams! More
Mike Wiley is a GREAT addition to your sales staff. The whole time in dealing with him it was like dealing with a family member. He was very patient with me because the search for my car was exhausting. whole time in dealing with him it was like dealing with a family member. He was very patient with me because the search for my car was exhausting. He was always on top of it and kept in constant communication with me. I will most definately refer my friends, family & everyone looking for a new car to Mike & Gartner Hyundai. Bill Gauge & Brian were also very helpful, knowledgeable and very accomadating throughout the whole process. More
I can’t Mike enough for making the process of buying my new car a stress-free experience for me. I was seriously dreading the entire process. He exhibited a wonderful example of good customer service; ev new car a stress-free experience for me. I was seriously dreading the entire process. He exhibited a wonderful example of good customer service; every business could take a valuable lesson from you. In this day and age to find the level of personal service, especially in the new car business, practiced by your company is refreshing. Your company is outstanding for prompt, courteous and excellent customer service. I will not hesitate doing business with you in the future More
We could not be happier "again" in doing business with the team at Gartner Hyundai. Mike Wiley, our Gartner Sales Associates, could not have been any nicer to work with as we selected a car business with the team at Gartner Hyundai. Mike Wiley, our Gartner Sales Associates, could not have been any nicer to work with as we selected a car for our son's college graduation gift. Our last visit was a two year lease on a Hyundai Sonata when the kids were both in high school. This time a purchase for our son. I told Mike our youngest won't graduate for a few more years so he may have to wait a little bit before the next car purchase. We will definitely be back at Gartner asking for Mike. Thanks again -- Judi Wrenn More
I went to Gartner on a recommendation from someone else. I will NEVER set foot there again. I walked in (the first time) on a Thursday afternoon. Most of the parking spaces in front were full with custome I will NEVER set foot there again. I walked in (the first time) on a Thursday afternoon. Most of the parking spaces in front were full with customer vehicles, so it was a fair assumption that they were busy. After spending about 10 minutes with no one acknowledging my presence, I left to run some errands. I came back about an hour and a half later, and spent another 15 minutes looking at the vehicle on my own. They were far less busy, and at least 2 of the sales people made eye contact with me, but no one ever came to talk to me. I was there to purchase a vehicle, not just look, so it was pretty amazing that none of them could be bothered. I left and went to another dealership where I was immediately greeted and shown the car I was interested in purchasing. While at work the next day, I casually mentioned my experience, and was shocked to hear from not one, but two of my coworkers that they had the same experience. It seems to be more than just a "one off" thing, so I will speak with my dollars and go somewhere else for sales and service. More
when i went to Gartner of Hyundai Mike Wiley helped me out every possible way to find me a nice car which would fit me and my wife. me and my wife were greatly thankful to Mike Wiley for helping us in cho out every possible way to find me a nice car which would fit me and my wife. me and my wife were greatly thankful to Mike Wiley for helping us in choosing the right car. he was very professional, very polite, very knowledgeable, and very friendly. i would highly recommend him to my close friends and family. More
Best deals in town. I have purchased four Hyundai's from Gartner and Jordon. I couldn't be happier with their service too. They are polite, low pressure and have great deals. Gartner and Jordon. I couldn't be happier with their service too. They are polite, low pressure and have great deals. More
Mike Wiley was helpful and attentive from the first visit. He helped me find a car that worked within my budget. Gave me the car to drive for the day so I could be sure. I would highly recommend Mike visit. He helped me find a car that worked within my budget. Gave me the car to drive for the day so I could be sure. I would highly recommend Mike if you are looking for a Hyundai. Once you make a decision on which car to buy, no one likes doing the paperwork and financing. Jason Rezman was easy to work with and moved the paperwork along quickly. I found Gartner Hyundai to be a no pressure dealership. I would recommend them. More
The service was prompt and knowledgeable. We were greeted in a nice way with by the attentive salesperson who knew the answers to our questions off the top of his head. He remembered us when we retu greeted in a nice way with by the attentive salesperson who knew the answers to our questions off the top of his head. He remembered us when we returned to buy the car 2 weeks later. The finance person was very helpful and easy to talk with. Above all else they paid as much attention to my wife as they did to me. Some dealers even these days don't do that. More