Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We just got into a 2013 hyundai sonata. The best experience we have ever had buying a car. The reason we went with this car is because of Michael Hall. He was extremely knowledgeable, professional experience we have ever had buying a car. The reason we went with this car is because of Michael Hall. He was extremely knowledgeable, professional, and friendly. I will be recommending him to all of my friends and family. We are very satisfied customers. More
My hubby and I bought a 2013 Santa Fe. NICE :) This was My hubby and I bought a 2013 Santa Fe. NICE :) This was the BEST experience. We were very pleasantly surprised. We already have a Hyundai that we got My hubby and I bought a 2013 Santa Fe. NICE :) This was the BEST experience. We were very pleasantly surprised. We already have a Hyundai that we got about 8 months ago from a different location and comparing the two this was SUPER!!!! Mike Hall knows everything there is to know about the cars. He is very nice, very patient, has a great sense of humor and a very happy outgoing personality. All this with the knowledge and willing to negotiate is the PERFECT car sales man. NOT PUSHY!!!! THE PRICE was right. The service was great Highly recommend this dealership!!!! MIKE HALL is the best ask for him and your experience will be as great as ours. WE WILL BE BACK!!! More
We had a very good experience at Napleton's Valley Hyuandai. Salesman Kris Bussey was very helpful with our purchase. So far, we are loving the Santa Fe! Kris did a fantastic job with providing A+ Hyuandai. Salesman Kris Bussey was very helpful with our purchase. So far, we are loving the Santa Fe! Kris did a fantastic job with providing A+ customer service. We did not feel pressured in anyway. We left this dealership with the feeling that we got the best deal possible, on a proven quality product. I have no reservations in recommending Kris to our family and friends in looking to purchase a vehicle. More
Ryan was so informative on the vehicle I purchased. He knew the features inside and outside. Ryan made me feel very comfortable through the entire process and did not pressure me. Every question I asked knew the features inside and outside. Ryan made me feel very comfortable through the entire process and did not pressure me. Every question I asked about the vehicle he knew immediately. I would recommend Ryan and the dealership to anyone. When it came to finalizing the paperwork, I worked with Jennifer Fischer the finance manager. She took her time and thoroughly explained everything I was signing. She also did not pressure me at all when she was explaining all the additional options I can add to my vehicle. I did end purchasing the GAP protection and Extended warranty. She is very personable and a delight to the dealership. More
I wanted to take the time to thank Michael Gaddy and Rafael Medina for their excellent help and professionalism!! Mike took the time to explain the whole process and I'm usually would be afraid when it' Rafael Medina for their excellent help and professionalism!! Mike took the time to explain the whole process and I'm usually would be afraid when it's time to sign paperwork but Rafael Medina made me feel as I was a valued customer and explain how a loan really works in my best interest! He took the time to explain all paperwork and I have to say its the first time I walked out of the finance department knowing and understanding my whole loan which is more than I have EVER been shown or cared to be shown so for that I give Napleton Valley Hyundai an A+ and will recommend everyone I in counter to stop by Napletons!!! Maria R More
My Experience was great! I would recommend this dealership to friends and family members. Michael Gaddy was our salesman, he provided excellent customer service and has continued to work with us wi dealership to friends and family members. Michael Gaddy was our salesman, he provided excellent customer service and has continued to work with us with any questions we had. Michael spent many hours working with us to ensure we made the right vehicle choice. He was very personable & friendly my husband and I both feel he should be commended for making our experience as positive as he did. More
The car purchase was one thing. Hyundai Sonata has been my favorite car. This is now my second one. Smooth, simple, very stress free. The people, Kris our salesman & Derek in Finance. Wow. Great guys. Do my favorite car. This is now my second one. Smooth, simple, very stress free. The people, Kris our salesman & Derek in Finance. Wow. Great guys. Down to earth, out going, caring. They guided, no pushing of any kind. I will reccomend them to any one I know looking for a vehicle. More
Firstly I must say that I have not purchased a new vehicle since 1995; thus, I felt like a "fish out of water". The internet team was magnificent, Alison and Lindsey were fantastic in their prompt res vehicle since 1995; thus, I felt like a "fish out of water". The internet team was magnificent, Alison and Lindsey were fantastic in their prompt responses to ALL of my many inquiries. Since I was terrified of being hassled or coerced upon arrival to a show room or lot at a car dealership, I chose to do all of my research via the internet. Alison Follert was always quick to respond and she always responded by addressing me by my first name; I felt her sincerity and she really supported my confidence to enter the dealership. So, again, HUGE THANK YOU FOR THAT!! Also, I was able to get the rebates, the $1000 Hyundai Cash back, teacher rebate, graduate rebate, owning another vehicle apart from a KIA rebate.... It was raining REBATES :-) Then, I met Boris, what a tranquil, peaceful, easy going man. My fiance and I arrived and said what I was looking for, he just gave us the keys and said "Have Fun!" What??? another test drive from a different dealership was accompanied by the sales rep. I appreciated the trust and confidence from Napleton and working with Boris was never easier or nicer. Whatever I asked, he said, "ok". Really ???? If he could not give me what I wanted, he did whatever possible to ask and then provide. I would recommend Boris to any person who has jitters in buying a new car. I have a 2013 Hyundai Sonata Ltd 2.0 Turbo.... I am in love!!! Because I've not ever owned a vehicle beyond the year 2000, I am enamoured!! Her name is Mrs. Jetson :-) Overall, my buying experience was incredible; however, without revealing too much, finance department was a bit pushy to buy an extended warranty. Boris was helpful during this whole process. What an amazing salesman, and dealership. It is very familial and easy going. THANK YOU!! THANK YOU!! THANK YOU!!! Andrea More
I've gotten all my service work done at this dealership and wanted to look into trading in my car for a new Elantra. From the online inquiry I submitted to the moment I stepped off the lot with dealership and wanted to look into trading in my car for a new Elantra. From the online inquiry I submitted to the moment I stepped off the lot with my new Elantra, I felt like I got great service and the clear, consistent communication. Bob listened to exactly what needs I had and made it all happen. I definitely recommend working with him and this dealership. More