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Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,586 reviews

March 19, 2013

Firstly I must say that I have not purchased a new vehicle since 1995; thus, I felt like a "fish out of water". The internet team was magnificent, Alison and Lindsey were fantastic in their prompt res More

by abarbel
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
March 19, 2013

I've gotten all my service work done at this dealership and wanted to look into trading in my car for a new Elantra. From the online inquiry I submitted to the moment I stepped off the lot with More

by Heather25
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Jackson
March 18, 2013

Kris did a great job from beginning to end. He was patient with my timeline and never rushed or pressed me to buy. He gave me all the information I needed to make a smart choice on the 2013 Hyundai Sa More

by johnelizondo
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Recommend Dealer
Yes
March 17, 2013

I viewed the website online and printed off some used cars I was interested in. After going into the dealership and viewing the used Hyundais and NEW I ended up trading my 06 Jeep Grand Cherokee in for a More

by OhhhMG86
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Recommend Dealer
Yes
March 14, 2013

Sales Person Boris was very nice. But the dealership management was very unpleasant to deal with. We were told one price and were offered another price. Would not walk into that dealership again. More

by amish2101
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Recommend Dealer
No
Employees Worked With
Boris Cvijetic
March 11, 2013

My Experience was great! I would recomend this dealer ship to my best friend or family member. Ryan Fordan was our salesman, and has continued to work with us with questions we had and getting our Blue More

by jmshields
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Recommend Dealer
Yes
Employees Worked With
Rich Marsili
March 08, 2013

Great experience! Ryan Fordan was very helpful and knowledgeable! I got a great car, 2013 Hyundai Elantra GT at a great price, and wasn't at all pressured to do anything or sign anything I didn't wan More

by damass
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Price
Recommend Dealer
Yes
Employees Worked With
ryan fordan
March 06, 2013

I can be very critical of people selling me things . Kris changed that , he was very courteous professional and put me at ease . I went from a being a ford guy to a Hyundai man from the great experience with More

by fredrobi
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Recommend Dealer
Yes
March 05, 2013

Kris was great to work with. His main concern was getting the right car and terms for me. he was consistently asking what he could get for me as far as water or soda or anything while we waited for the finan More

by mike pez
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 27, 2013

Very good work the car is in great shape. Very friendly experience good price and easy to work with. I Would for sure buy another car from them in them in the future. More

by JakeG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Jackson
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