Napleton's Valley Hyundai

Honest upfront pleasant concerned are just a few ways to describe not only Ryan but our overall experience from start to finish. We started out skeptical as most may due when looking at cars but ended up b describe not only Ryan but our overall experience from start to finish. We started out skeptical as most may due when looking at cars but ended up believers. Not possible you say then stop by and see for yourself. More

I went to Napleton's Valley Hyundai in Aurora for a new car purchase today. First of all this dealership is FIRST CLASS! The showroom is incredible, very high end feel to it. (I have had over 20 cars i new car purchase today. First of all this dealership is FIRST CLASS! The showroom is incredible, very high end feel to it. (I have had over 20 cars in my life and many of the "high end" makes as well.) As I walked up someone opened up the front door and greeted me. I was promptly met with a sales associate named Ryan Fordan. He asked why I was there and how could he help. After explaining my needs and my current situation he recommended a Sonata Hybrid. This car is beautiful! After gathering some of my information we were on our way. He spoke with me as a person and I did not feel pressured or like I was being "sold" something. I was trading a car in and at this point they took a look at my car. They came back and to my surprise they gave me a better deal than I anticipated. I have always felt like I was being robbed when trading cars in. I did NOT feel like this today! What a relief. After picking out the exact car I was looking, for they took it back get get it cleaned up, although it seemed fine just as it was! During the process the General Manager Steve Gjokaj came by and introduced himself and asked how everything was going. I told him everything was going very well. He was very professional and made me feel like a VIP. He asked how I heard about this dealership and why I chose to come here. (Because I live about 45 minutes from there.) I told him a friend of mine recommended I go there as he also had a great experience! Steve even made sure that Ryan had given me a thorough orientation of the car, which he already had done! I bought my last car at Patrick Hyundai and had a very good experience there, but this was a step up from there. Now I was off to see Derek Urban in the finance department. THIS WAS THE MOST PAINLESS PROCESS EVER! I signed all the papers and I was on my way just like that. Oh! and as I walked out, there was my new car just waiting for me at the VERY front of the front doors. Obviously, I am very pleased with my experience and would recommend this dealership to all! More

I purchased a 2011 Chevy Cruze from Mike Hall. He was very friendly and answered all my questions. The whole staff that I had contact with were very nice and personable! Mike has kept in contact with me very friendly and answered all my questions. The whole staff that I had contact with were very nice and personable! Mike has kept in contact with me after my purchase to make sure everything was going ok. I will for sure be recommending both Mike and Napelton's Huyndai to my friends, family and anyone that needs a vehicle! More

I recently purchased a sonata from mike hall . The entire experience was fantastic, Mike went above and beyond whats expected from any car salesman. He chased after my little one while I thought over everyth experience was fantastic, Mike went above and beyond whats expected from any car salesman. He chased after my little one while I thought over everything and even helped me transfer my belongings from my old car to my new car because of my time constraints. I've purchased ten cars in the last 12 years and mike was by far the most helpful and easy to work with salesman I've ever had. More

I bought a new Veracruz from Napleton Hyundai and Kris Bussey was the salesman that handled my needs. His low key professional approach made the entire sales process stress free. Afterwards he followed up Bussey was the salesman that handled my needs. His low key professional approach made the entire sales process stress free. Afterwards he followed up to make sure that everything was to my satisfaction and helped me out with some additional dealer requirements. All-in-all my car purchase at Napleton Hyundai was a very positive experience! More

I had an awesome experience at Napleton's! All around First off, I work a crazy schedule so finding the time time to stop by would be a challenge- but no! They stayed open with me 2 hours after close First off, I work a crazy schedule so finding the time time to stop by would be a challenge- but no! They stayed open with me 2 hours after close to make sure I was satisfied. The porters even stayed to make sure my car was in tip-top shape before leaving! (They did forget to fill the wiper fluid up before I left, but I'll survive.) How many dealerships have guys that are willing to stick around until they know you are happy & well taken care of? I originally came in with the intention of buying a used 2011 Sonata, and walked out with a brand new Elantra. I am more than happy with the purchase! The deal I got was amazing. And not only did Ryan help me find a car with the perfect fit for me, the general manager even made it a point to help me get the most value in a new car. To top it off, Ryan came in the next day, his day off, to help me finish up my final paperwork. Talk about dedication to customers! I grew up knowing "never buy new!" and I planned on living that mantra indefinitely. (Why not get a newER car, without the extra dollar signs?) But I can honestly say, the deal I got really shattered that! They didn't try to play it up, "sell "me or distract me. It was forward & honest, and they let me decide what was best for me based on the numbers they could offer, what I could realistically afford, and what I was looking for. In the end, that seemed to be the 2013. I never expected to leave with a brand spankin' new car, but I am so happy I did! I really would recommend Napleton's to anyone looking for a new, or used, car. If you want honest service & a salesman who's willing to go the extra mile to get you a good deal AND something that's a perfect fit- ask for Ryan! You won't be disappointed. More

Kris did a great job from beginning to end. He was patient, honest, caring, helpful and professional. He put my mind at ease about car buying. I love my new Elantra coupe and I know I got a great deal patient, honest, caring, helpful and professional. He put my mind at ease about car buying. I love my new Elantra coupe and I know I got a great deal! I would recommend him to others. Definitely a great experience! More

Having the experience of pressure sales(one dealer that didn't want to give me back the keys to my possible trade)I rested easier pulling into Napletons having purchased there before. Kris met me in the lo didn't want to give me back the keys to my possible trade)I rested easier pulling into Napletons having purchased there before. Kris met me in the lot and introduced himself and I felt comfortable right away! Kris listened to what I was looking for and fit a car to my needs. Working through price, trade, financing was great, he went out of the way to make sure I was happy with the deal. When I picked it up it was ready and shining at the door, with a bottle of water! Kris truiy serves his customer. More

This is the second car i have purchased from this dealership and i will keep coming back! they had great service and great cars. I didnt feel presured and they let me take...literally...all the time dealership and i will keep coming back! they had great service and great cars. I didnt feel presured and they let me take...literally...all the time in the world to see which car was good for me. i am soooo happy in love with my car and have no doubt in my mind i would go back to the dealership in the future when it comes to buying another one. More

Michael did a great job selling by explaining and demonstrating thoroughly but not being overly pushy. I would not have come back to make the deal if he had been. The manager and the woman who did demonstrating thoroughly but not being overly pushy. I would not have come back to make the deal if he had been. The manager and the woman who did the paperwork were pleasant to deal with also. (Don't remember their names!) More