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Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,586 reviews

April 10, 2013

This is the second car i have purchased from this dealership and i will keep coming back! they had great service and great cars. I didnt feel presured and they let me take...literally...all the time More

by dominica82
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Marsili
April 07, 2013

Michael did a great job selling by explaining and demonstrating thoroughly but not being overly pushy. I would not have come back to make the deal if he had been. The manager and the woman who did More

by phylc
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Recommend Dealer
Yes
April 05, 2013

Ryan did a great job finding a car that fit our needs. He was honest and more concerned with making sure we were happy than selling us a car. I would recommend him to anyone and I look forward to buying my n More

by Booherjm
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Recommend Dealer
Yes
April 05, 2013

I had nothing but good things to say about this I had nothing but good things to say about this dealership, starting with having the vehicle I was looking for at the online ad at the exact price sh More

by armandojm83
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Recommend Dealer
Yes
April 04, 2013

I had mixed emotions about buying a new car.... part of me was very excited about purchasing a new car and yet the other part of me dreaded dealing with a car dealer. From previous experience's I have had More

by paula1959
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Recommend Dealer
Yes
Employees Worked With
Michael Hall
April 04, 2013

I did my research online before entering this dealership. From the moment that Allison made contact with me online via emails I had a great experience. When I enter the dealership I was ready for the well kn More

by LJMJ
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Allison Follert
April 03, 2013

I unexpectedly had to start looking for a new car after I was in an accident that had totaled my car that I purchased last year. I had visited Gerald Hyundai in North Aurora first. I told the sales man at th More

by KelKem
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Recommend Dealer
Yes
April 02, 2013

Ryan is a very friendly and polite salesman, he helped make my search for a new car VERY easy! Ryan was extremely patient throughout my decision making process and went above and beyond to make sure I was More

by KCarney07
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Price
Recommend Dealer
Yes
April 01, 2013

Tell him what you want and he will get you it. No games, no hassle, no pressure. I got a new car at the price I wanted and I'll be having it for years and years. My car needs were easily taken care of by More

by JRog301
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Friendliness
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Recommend Dealer
Yes
April 01, 2013

I'm glad I chose Napleton's Valley Hyundai for the purchase of my new Sonata. The experience was a big improvement over the last Hyundai dealership I delt with when I bought my first Sonata 11 ye More

by jstefanski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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