Back

Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Contact Dealership

4333 Ogden Ave.

Aurora, IL

60504

Directions

By Type

Showing 2,586 reviews

August 18, 2013

I would like to recommend Boris to everybody who is looking for a new car. Working with him was easy and no pressure. He even let us test drive a car by ourselves. He gave us more for our trade then wh More

by Vertigo_ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic, James Douvas
August 18, 2013

I was very happy with the service I received from Boris. He was very helpful and knowledgable. He helped me understand everything about my new Sonata. More

by Sphelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic, James Douvas
August 17, 2013

Ryan was awesome! Anyone who is looking to get a new car should go see Ryan! Great dealership with a great, friendly and knowledgeable staff! More

by ODC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 16, 2013

I went to this dealership based on a recommendation from a friend of mine at church. When I arrived, I instantly felt at ease. I met up with Rafael Medina and Mike Hall, and they walked me through the entir More

by smartdude0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 14, 2013

Kris Bussey is a great sales person!! He sensed my nervousness and excitement about buying my very first car and worked with me to find the right fit for my needs and my wallet. He was very patient a More

by sonjaa27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 11, 2013

The reason for my visit was to get my Hyundai Sonata serviced for new tires, but after getting it appraised the thought of purchasing a new vehicle became a possibility. I was first approached by Georg More

by bosox319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
August 10, 2013

This is our third purchase of a Hyundai at this dealership. We had a great experience from the beginning. Michael Hall was very helpful without being pushy and he really took the time to get us a More

by kamillazim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 09, 2013

This a copy of the letter that I wrote Mr. Steven Cree at Napleton's Valley Hyundai, who was my salesman at the dealership. If anyone is looking for a Hyundai as their next vehicle, then definitely call this More

by dprofessor1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cree
August 08, 2013

I had found out about this Hyundai dealership through Cars.com. The car on the lot ended up being better than the description online. Everyone at the dealership was very honest and open about the vehicle More

by wrbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 06, 2013

I bought a new Hyundai Sonata from Napleton's Hyundai dealership. Eddie Bae was very friendly, professional and easy to work with and I can recommend, if you want to buy a car and live either in Napervil More

by DavidCool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
247
...