Napleton's Valley Hyundai

Boris was great. He was easy to work with. He gave us the best deal and showed us everything that we need to know about our new Azera. We will be back to purchase another vehicle from Napleton's Valley Hyund best deal and showed us everything that we need to know about our new Azera. We will be back to purchase another vehicle from Napleton's Valley Hyundai and Boris. More

I am very familiar with this dealership. I visited this dealership when it was Gartner Buick Saab. Jordan has become a friend and not just a business acquaintance. He has earned my trust and confidence by dealership when it was Gartner Buick Saab. Jordan has become a friend and not just a business acquaintance. He has earned my trust and confidence by his professionalism and sales ethics. He never forgets the sale. His post sale follow up is remarkable. The Napleton Management has definitely added professionalism to the car buying experience. The GM Jim made it a point to personally thank my wife and I for the new car purchase and made sure we were happy with the deal. The courtesy and professionalism continued into the finance office with Mark. He made a great presentation of all the financing options available to us and actually convinced us to reconsider on a couple of our decisions. After going over the presentation on a couple topics it made sense for us to take advantage of the protection. On the way home my wife commented to me that it was the best car purchase experience she had ever been part of. We are both in our mid 60's and have purchased over 30 cars. That is quite a compliment!! "GREAT GUYS" I don't believe anyone leaves a dealership fully confident they have negotiated the best price.It is nice to feel you have been treated professionally. More

George C my Sales Person was very understanding and not pushy, Rich M his New Car Sales Manager was also friendly and easy to work with. Overall amazing car buying experience. I highly recommend them, the pushy, Rich M his New Car Sales Manager was also friendly and easy to work with. Overall amazing car buying experience. I highly recommend them, the price and car were great! More

Great customer experience and always a smile to share. Two people that I highly recommend are George Charalampous our Sales Consultant and his GM Jim Douvas. They both are honest and upfront about the ent Two people that I highly recommend are George Charalampous our Sales Consultant and his GM Jim Douvas. They both are honest and upfront about the entire car buying experience that we had at Napleton Valley Hyundai. My wife and I had gone to other dealerships and all of them played games from degrading or trade in and talking bad about other Hyundai Dealers? Just by how they treated us was a HUGE DISAPPOINTMENT. We cant say how much we enjoy our new 2013 HYUNDAI. We highly recommend this dealership and thums up to George & Jim, A GREAT TEAM. More

I am extremely satisfied with this dealership and George in particular. When I arrived at the dealership, George had the car ready and came out to give me a test drive. He answered all my questions and then in particular. When I arrived at the dealership, George had the car ready and came out to give me a test drive. He answered all my questions and then we came into his office to arrange the deal. He knew my time was limited so he made sure everything went smoothly and efficiently. George is just the type of sales executive I look for when I shop for cars. He is knowledgeable, helpful and doesn't waste time--no hassles! I will recommend this dealership and George to others. I was not expecting this type of service from such a large dealership. More

On Tuesday, we worked with George Charalampous to purchase the vehicle. We were to pick it up on Thursday, which happened to be George's day off. He arranged to have Nick take over on Thursday. Nick purchase the vehicle. We were to pick it up on Thursday, which happened to be George's day off. He arranged to have Nick take over on Thursday. Nick assured us (on Tuesday) that he would have the vehicle all ready and sitting out front for us when we got there Thursday afternoon. We arrived about 4:30, and nothing was ready. We sat in the showroom and waited for him to do what he said he would do. When we noticed that a little paint touch-up hadn't been completed, Joel Adames stepped in and assured us that he would get right on it and see that we will receive the paint. Joel also filled the tank up with gas, which I believed was promised, but was told that that wasn't necessarily the case for an used car deal. So, over-all it was a positive experience except for the unnecessary waiting. More

After a bit of a phone call mix up, the response I had gotten to correct it was amazing! This dealership cares about its reputation and your car buying experience. gotten to correct it was amazing! This dealership cares about its reputation and your car buying experience. More

We had a wonderful experience with Kris Bussey at Napleton's Valley Hyundai. We purchased a 2013 Hynudai Elantra and have been so pleased with our purchase. Kris offered top notch customer service a Napleton's Valley Hyundai. We purchased a 2013 Hynudai Elantra and have been so pleased with our purchase. Kris offered top notch customer service and gave us plenty of options as far as all the vehicles available, test drives and the different financing options available! I have purchased many vehicles over the years and this was by far my best experience. Kris went the extra mile when he sat in the car with my son and showed him how to work every feature of the car-Navigation system, setup the XM radio, etc. I would recommend Kris Bussey and Napleton if you are planning on purchasing a Hyundai. More

Really great time at this dealership. Buying a new car is supposed to be fun and exciting, not stressful. Finding the right dealership and right salesperson can go a long way to making sure that buying a is supposed to be fun and exciting, not stressful. Finding the right dealership and right salesperson can go a long way to making sure that buying a car is the experience it should be. I will go back to see Kris at Napleton's if I ever look to buy additional vehicles. I can't say enough great things about him, or the dealer. More

Simply the best car shopping experience I've ever had. We had been looking for some time for an affordable, quality used vehicle for our newest teenage driver. We found it at Napleton Valley Hyunda had. We had been looking for some time for an affordable, quality used vehicle for our newest teenage driver. We found it at Napleton Valley Hyundai but didn't expect the experience to be just like purchasing a new vehicle! Steve Cree was not only our salesman but turns out he was also a prior Jeep owner and knew most everything about the vehicle---it's history, operation, and even the best OEM brands for parts. He took all the time we wanted looking it over, driving it, even putting it up on the lift that night so we could really check things out. Marc Bisciotti handled the paperwork quickly and efficiently and had us all ready to go in no time. General Manager Jim Douvas was spectacular and not only made us feel special when we did the deal but again when we showed up with my son to drive it away. They really made my son getting his first set of wheels a big deal! It's very clear why the dealership is so successful and operates as they do---it starts with GM Jim Douvas. His knowledge, professionalism and sheer enthusiasm for what they do there is demonstrated by everyone we had the pleasure of dealing with. Car shopping---especially used vehicle shopping at a non-brand dealership can be indifferent at best and horrific at worst! The team here at Napleton Valley really breaks the mold and I will definitely shop there again and will recommend my friends do the same. Thanks again to all involved---we love our new vehicle!! More