Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service was excellent. The sales person was very friendly and knew the product he was selling. He was very convincing. My overall experience was great and I would recommend this dealer and my Sales friendly and knew the product he was selling. He was very convincing. My overall experience was great and I would recommend this dealer and my Salesman Willie Little to everyone. Great customer service. More
The sales representative was very helpful! I didn't feel like just another commission for him. He listened to my needs and I believe I will enjoy my new car for years to come! feel like just another commission for him. He listened to my needs and I believe I will enjoy my new car for years to come! More
I knew I wanted to buy a Hyundai Genesis but I wasn't sure when it would be the right time and right price for me so I decided to go and check out some dealerships. After receiving excellent costumer ser sure when it would be the right time and right price for me so I decided to go and check out some dealerships. After receiving excellent costumer services, knowledge, and a great deal from Goran at Napleton Valley Hyundai I couldn't pass out on the opportunity and just had to have the car. The process was so smooth it didn't even feel like buying a car. I just wanna say thank you to Goran and all the staff at Napleton with helping me get this awesome vehicle, I love it! Thanks guys! More
I came in for a pre driven car that I had been looking to get specifically. When I finally made it to the dealership it had been sold and I was very disappointed. Joe Quinn worked very hard with his managers get specifically. When I finally made it to the dealership it had been sold and I was very disappointed. Joe Quinn worked very hard with his managers to get me the same car brand new without my payments going over budget! Everyone was great and I am SO happy with my new Genesis - thank you Napleton Hyundai!! More
Itwas a pleasure working w/Michael Gaddy my sales guy superb top level customer service! Rich Sales Mgr and Derrick Fin Mgr From:S.Pena superb top level customer service! Rich Sales Mgr and Derrick Fin Mgr From:S.Pena More
Awesome staff! After getting the run around at another Hyundai dealership, Steve cut right to a significantly better price that we couldn't turn down. If you're considering a Hyundai, definitely go to th Hyundai dealership, Steve cut right to a significantly better price that we couldn't turn down. If you're considering a Hyundai, definitely go to this dealership! More
I enjoyed working with Sam in obtaining my objectives. I advised him what I was looking for and explained the parameters I wished to work within. He grasped my needs and within 10 minutes was able to show advised him what I was looking for and explained the parameters I wished to work within. He grasped my needs and within 10 minutes was able to show me four options that would meet my criteria. After reviewing the options I advised Sam that I needed to "sleep on it" before I made a decision. The next day Sam called to see if I needed any more information or wanted to change any criteria. I told him I was fine with what I saw but wanted to fine tune the pricing and my trade in before I could make my final decision. Sam invited me back in for a cup of coffee and said he would be happy to address those specific's and have his manager available should he be needed. I took him up on the invitation and did fine tune most of the deal with Sam but required Mike (manager) to finalize the trade in portion. In all I feel I received a very fair price on both the trade in and purchase price. They went the extra step on car prep and clean up changing the old to the new. Over all an enjoyable shopping spree. More
The gentlemen I worked with were very friendly and helpful. They gave us a lot of options to start with and narrowed it down financially for me. Great team. helpful. They gave us a lot of options to start with and narrowed it down financially for me. Great team. More
George is very helpful, friendly, and straight forward. No games or gimmicks. I had a very pleasant experience buying a car. My brother helped me by researching the best price which brought us to Napleto No games or gimmicks. I had a very pleasant experience buying a car. My brother helped me by researching the best price which brought us to Napleton. The people at Napleton really go out of their way to please! More
Great experience!!! I give all 5's on this survey Great experience!!! I give all 5's on this survey for several reasons. I was welcomed at the door by Greg, who immediately made me laugh and made Great experience!!! I give all 5's on this survey for several reasons. I was welcomed at the door by Greg, who immediately made me laugh and made me feel comfortable about coming in (I was nervous to buy a car and have had some bad experiences at other dealerships recently). At this point, I had been to many other dealerships and most places seemed to jump on me and try to sell me any car to just make a sale. Greg didn't seem like that at all--he wasn't pushy, answered all my questions, and actually seemed interested in what I was interested in. After spending some time with him and taking a test drive, I fell in LOVE with the car. I was sold. When it came down to the numbers and financing, Michael made it so easy for me. I was anxious I was going to have to negotiate or hassle with the numbers, but I didn't--I was actually surprised when he gave me numbers that were better than what I had anticipated. Both men I worked with at Napleton's were very polite, professional, and had awesome personalities to match. I recommend Napleton's Valley Hyundai, Greg Donaldson, and Michael Hall to anyone and everyone looking for a car, who want an easy and fun experience. More






