
Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I dealt with Jordan to consider buying a 2013 Hyundai Elantra, Jordan was so honest, no games or gimmicks. The best part was I could email him any time or day with questions or concerns and he would resp Elantra, Jordan was so honest, no games or gimmicks. The best part was I could email him any time or day with questions or concerns and he would respond almost immediately with an answer. I would highly recommend anyone I know who is considering purchasing a Hyundai to Jordan. The pricing he gave me up front was extremely lower than other dealers I had inquired with. Jordan knows his Hyundai's inside and out and is great at educating people about it. More
I actually began my search for a dealership on dealer rater. After reading reviews I decided to take a look at them. I got everything and then some with my purchase. Napleton Valley Hyundai was by far th rater. After reading reviews I decided to take a look at them. I got everything and then some with my purchase. Napleton Valley Hyundai was by far the best car purchasing experience I have ever had. Not only were they welcoming, but the employees and customer service was quite honestly second to none. They were tremendously accomodating, offering me cold refreshments, but also very personal and made you feel like family. The General Manager and salesman were fantastic and even got me to laugh on multiple occasions in such a stressfull situation in buying a car. Not only did I feel like I bought a car, I felt like I made friends ( we talked for about 45 mins that had nothing to do with the purchase). Overall, I can not thank them enough for the hospitality. They should be a model for the car dealerships everywhere and I will no doubt be going back and referring my friends and family to them. This is clearly a first class dealership with first class employees. Thanks for everything you did Napleton Valley Hyundai! More
I recently purchased a 2013 Hyundai Elantra GT. I worked with Michael Hall. Michael did everything he could to get the car I desired when they did not have it in inventory. Michael kept me updated with the with Michael Hall. Michael did everything he could to get the car I desired when they did not have it in inventory. Michael kept me updated with the dealer trade. He was kind, professional, informative, and knowledgeable. I work for a few dealerships and have worked with other dealerships in the Chicago area. This is one of the best dealerships I have personally worked with. No tricks, they are straight forward and will do everything they can to make you happy. If you are looking at a Hyundai they are the people you want to see. They are honest professional and courteous. Michael Hall is one of the best salesman I have worked with. Thank you napelton I am very pleased with everything you did to help me purchase my new car. More
I bought a new 2012 Hyundai Sonata and called with a general question about my warranty. I was treated so rude I ask to speak to the GM. James Douvas He was even worse. I then posted a negative response general question about my warranty. I was treated so rude I ask to speak to the GM. James Douvas He was even worse. I then posted a negative response on FB only to have him call my house and start the conversaion with " Why do you HATE me?" I have never been treated so rude by a Manager let alone a General Manager. Now I am worried he will keep calling and harassing me. Please dont get involved with a lot that does business like this. A Very unhappy customer! More
George was excellent to deal w/. Prompt, professional, courteous, attentive, and efficient. He called me in advance of my visit and by the time I got there everything was ready and I was in and out of the courteous, attentive, and efficient. He called me in advance of my visit and by the time I got there everything was ready and I was in and out of the dealer in about an hour. He knew I had an appointment to get to and even went so far as to help transfer all the belongings from my old car to the new one. I even had to contact him after the sale for a request and he was very accommodating - which is rare to get post-sales service on a used off brand car. Great dealership. Kudos to Bob as well, George's manager, he made the negotiation transparent and painless. More
I was in a really dire situation as my lease was up on my current car and I needed to find something safe and affordable. They did not judge my situation and pulled out all of the stops to help. I was nerv current car and I needed to find something safe and affordable. They did not judge my situation and pulled out all of the stops to help. I was nervous going in, but George was honest with me, he was understanding, and just amazing, and I left excited and extremely happy. He knew exactly what to show me and the very first car I drove...is the one I got. They have truly obliterated the stereotype of "car salesman". They are need-based sellers. More
My experience with George was awesome he was friendly, curtious and above all knew his cars. We first went to Valley Hyundai and saw George and after that decided to swing by the Toyota dealership. I was curtious and above all knew his cars. We first went to Valley Hyundai and saw George and after that decided to swing by the Toyota dealership. I was horrified at the Toyota dealership the cars were much expensive and the sales person actually closed his eyes while my wife was test driving. After that we rushed back to Valley and secure our purchase. If you are in search for a new car do yourself a favor and call George Charalampous, you don't have to buy just call him to see your option. Above all my wife loves her car. Thanks Mo Ala More
All of the Staff was very helpful with the sales process- very enjoyable process- Kris Bussey was our sales person and he was very informative and was just great to work with. very enjoyable process- Kris Bussey was our sales person and he was very informative and was just great to work with. More
This was the friendliest most respectful dealer ship I have EVER been to. I will definitely be a returning customer! Keep up the GREAT work! Thank you Jackie, James and George! have EVER been to. I will definitely be a returning customer! Keep up the GREAT work! Thank you Jackie, James and George! More