Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,594 reviews
Purchased a very nice used vehicle from Salesman Kris Bussey. It was a super-smooth transaction, I cannot believe what a great car, and a great deal. Funny thing is, I pretty much bought the car by i Bussey. It was a super-smooth transaction, I cannot believe what a great car, and a great deal. Funny thing is, I pretty much bought the car by internet and text pictures. The salesman, Kris Bussey texted me pictures right away! How is that for great customer service? Fantastic! Best of all, I knew the dealership and salesman, Kris Bussey, were extremely trustworthy, so I didn't have to worry about wasting my time going to a bunch of dealerships and making sure I was getting the best deal on a reliable car. Thank you! More
I had a great experience purchasing my first car. Thank you George, you made me feel very comfortable and satisfied with my buy! You better believe I'm going to recommend this dealership to my family and f you George, you made me feel very comfortable and satisfied with my buy! You better believe I'm going to recommend this dealership to my family and friends. More
Michael spent two late evenings past closing time to let us test drive cars that were within my husbands work hours to let us drive three different models. Appreciated the time without the pressure. He als us test drive cars that were within my husbands work hours to let us drive three different models. Appreciated the time without the pressure. He also has kept in contact to be sure scheduled maintence is done. His coworker Garrett does careful detail work on both our new Hyundai and Chrysler van we bought at the same time. More
Mike was a great salesman to deal with. Informed me on the whole process & the function of my new car. Everyone I dealt with was very knowledgeable. Go HAWKS...... the whole process & the function of my new car. Everyone I dealt with was very knowledgeable. Go HAWKS...... More
I bought two cars and my sales person was Jr Molin. He was the great and best salesperson that I had. I felt so special. I would love to introduce my friends to this dealership and specially Jr Molin who was the great and best salesperson that I had. I felt so special. I would love to introduce my friends to this dealership and specially Jr Molin who will make my friends special as well. Thanks Jr. More
Jordan @ Napletion was a complete joy to do business with Jordan @ Napletion was a complete joy to do business with & will most likely purchase another Hyundai for my wife in the next 18 months from him Jordan @ Napletion was a complete joy to do business with & will most likely purchase another Hyundai for my wife in the next 18 months from him. We started our journey @ Patrick Hyundai in Schaumburg IL. My wife called Patrick & told them exactly what we were looking for. Emails were exchanged, quotes were offered. My wife said that we were looking to purchase a " New " no miles Azera, preferably in black. She was quoted a price which was fair & told to come in & see " Nick " . We went on a evening purchase a car, to pay in full even. My wife & I are fortunate enough to both work & have no debt. We were greeted by Nick. Then the merry go round started. Couldn't find the black car. Then found it but its a demo. Not only is it a demo but has remote start so more money. From being in sales I truly enjoy the sales process & want to be sold, given reasons to buy etc. Then Nick comes back & says that the internet person my wife was dealing with made mistakes in the quote & offered us incentives that we were not eligible for. So in other words the quote we received in writing was completely worthless. My wife not being in the sales industry starts telling me that this is the old " Bait & Switch " & starts to get upset & we ended up walking out. On leaving I told " Nick " to call me with a price for that car. All salespeople want to be sold & was still willing to buy it from them. He never called. Napleton should commended by their true professionalism. They made this experience enjoyable. More
We selected this dealer because we are repeat customers of Michael Hall. His attention to customer satisfaction is superior. Throughout the sale, Michael shared information and features about the vehicles of Michael Hall. His attention to customer satisfaction is superior. Throughout the sale, Michael shared information and features about the vehicles that helped us decide to purchase the Sante Fe Sport. He made certain that our questions were answered, listened to what we wanted, and made us feel he cared about our business. At delivery, he made sure the vehicle was detailed and license plates transferred, helped sync my phone, and answered more questions. He followed up today to ask about the first days with the vehicle and answer more questions. Obviously the vehicle quality was also a factor in the sale and so far we are pleased with this dealer. More
I came in with my family . Willie gladly accommodated us and offered my children refreshments. He helped us pick out the perfect car for our situation with an affordable price. and offered my children refreshments. He helped us pick out the perfect car for our situation with an affordable price. More
I recently visited Napleton's in need of a new car due to the transmission going out in my '02 Monte Carlo. I went in debating on wether or not to get the Elantra or Sonata and after George went over due to the transmission going out in my '02 Monte Carlo. I went in debating on wether or not to get the Elantra or Sonata and after George went over everything about both cars I decided to go with the Elantra due to better MPG and price range. He was helpful and thorough in explaining each cars qualities. I have gotten cars from other dealerships and I can honestly say this by far was the best experience I have ever had. Everyone was so friendly and helpful. Mark Bisiotti, the finance guy was super friendly and down to earth. He even worked out a better deal for me than was originally said. I Highly recommend everyone go here for your next car purchase. More
I went in to look at purchasing a used Hyundai Elantra, however with the work of Kris, Jim and Mark I was able to purchase a new one at almost the same payment as the used one. Kriss was very helpful in he however with the work of Kris, Jim and Mark I was able to purchase a new one at almost the same payment as the used one. Kriss was very helpful in helping me narrow down my color choice as well as explaining what features each car offered. Jim worked hard and diligent to get me the best price possible and Mark closed the deal out with the best financing. I am very impressed with the service that I received from this team and will definitely be recommending them to anyone I know who is looking for a new car not just a Hyundai. A1 class service. More