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Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,586 reviews

September 04, 2013

I recently visited Napleton's in need of a new car due to the transmission going out in my '02 Monte Carlo. I went in debating on wether or not to get the Elantra or Sonata and after George went over More

by Asereno24
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
September 03, 2013

I went in to look at purchasing a used Hyundai Elantra, however with the work of Kris, Jim and Mark I was able to purchase a new one at almost the same payment as the used one. Kriss was very helpful in he More

by MyishaJohnson
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Price
Recommend Dealer
Yes
Employees Worked With
Michael Gaddy
September 03, 2013

I came to the dealership only because they were the only ones who had the color of the car that I wanted. Thank goodness I did because not only did we meet Boris but he was the nicest salesman I have ever More

by debw1960
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Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
September 03, 2013

My wife purchased a car last year so when the time came for me to trade my car in the first place we thought of was Hyundai and Boris. I asked Boris to keep an eye out for me to let me know when something More

by mopacjoe
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
August 30, 2013

I have been a long time Hyundai buyer. This was my 8th Hyundai. I was introduced to Kris Bussey by the General Manager, James Douvas. We hit it off right off the bat and Kris was great to work with. He More

by cgarbars
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Price
Recommend Dealer
Yes
Employees Worked With
James Douvas
August 30, 2013

Rich Hosmer was awesome! He knows the Sonata inside and out. He was not pushy and didn't try to sell me something I didn't want. Jimmy and Rafael were great too. These people don't put on a sales act, they More

by 67gina
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Recommend Dealer
Yes
Employees Worked With
Rich Hosmer, James Douvas
August 29, 2013

I established a relationship with Steve about six months before my actual purchase; my old car (a 2004 Hyundai Elantra GT) had been involved in a hit-and-run in January 2013 (someone slammed into my driver' More

by JohnnyDont
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Price
Recommend Dealer
Yes
Employees Worked With
Steve Cree
August 27, 2013

Boris was awesome. We were able to test drive the car, alone, which I thought was very nice. He was easy to work with, there was never any pressure to make a purchase. More

by Jessiey787
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
August 18, 2013

The customer service at Hyundai from the second I walked in the door was amazing. Not only was I greeted right when I entered the dealership, but I was helped right away and was told about the different opt More

by kthornton2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 18, 2013

Boris and douvas are easy to work with. Best car buying experience ever. They gave me best price and great service. Waiting for finance took to long. More

by bojic
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic, James Douvas
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