Napleton's Valley Hyundai

The experience was second to none.Michael was very professional and very eager to help.He really believes in what he is selling.Michael is a true asset to the dealership,and should be used as an examp professional and very eager to help.He really believes in what he is selling.Michael is a true asset to the dealership,and should be used as an example of how things should be done.The dealership was spotless and offered beverages as well as ice cream.A GREAT experience all around.If you are looking for a Hyundai Michael is the guy. More

I had done my homework and knew exactly what I was looking for, Jordan Kabranov was my initial contact, he understood my requests and addressed them without trying to sell me something I didn't want. looking for, Jordan Kabranov was my initial contact, he understood my requests and addressed them without trying to sell me something I didn't want. My request was for a specific color for both the exterior and interior and a particular feature. I had received quotes from 4 dealerships, Napleton and one other dealer were very aggressive with the initial pricing however Napleton was the only dealership with multiple versions of what I was looking for on their lot. At the dealership Jordan was very to the point having the cars ready for a test drive so we could evaluate them. James Douvas, the GM engaged us and invited us to his office. Within minutes Jim had made us an offer we couldn't pass up. Our paperwork was completed with Rafael Medina who was easy to work with. Even though it was a busy last Saturday of the month we never felt rushed. Jim Christopherson ran us through how to setup and use all of the features on our new Sonata 2.0T while Jordan attended to other customers. Jim was very knowledgeable and really wanted to make sure we knew how to use the features of the car. Jordan finished up our learning session before we were on our way. I highly recommend Napleton Valley Hyundai based on the aggressive pricing, knowledgeable sales and management team! More

Andrew was very helpful and polite. I will definitely go back to the Hyundai dealership for anything car related to specifically ask for Andrew Newhall!The service was fast and efficient in all aspects of t back to the Hyundai dealership for anything car related to specifically ask for Andrew Newhall!The service was fast and efficient in all aspects of the experience. More

Dave has established a new standard for customer advocacy. His all in approach and working through every obstacle to get me what was needed was a beautiful thing to observe. Pay the man!!! advocacy. His all in approach and working through every obstacle to get me what was needed was a beautiful thing to observe. Pay the man!!! More

Andrew was very helpful. He went out of his way to explain everything what was going on with my car. Will def recommend this dealership to everybody.Thanks will be back soon. explain everything what was going on with my car. Will def recommend this dealership to everybody.Thanks will be back soon. More

At no time did Mike and his team make me feel pressured. I really felt like they were working for me and my family -- trying to get the right car for our needs. We were all very pleased with the experience. I really felt like they were working for me and my family -- trying to get the right car for our needs. We were all very pleased with the experience. More

We shopped for about a month at 7 dealerships in the St. Louis area, where we live. Most seemed to be playing a "cat and mouse" game with us. I also have no interest in hearing about the 10,000 rebates be Louis area, where we live. Most seemed to be playing a "cat and mouse" game with us. I also have no interest in hearing about the 10,000 rebates being offered, when they won't tell me the final price (isn't that the only thing that matters). When I called Napleton's Valley Hyundai and spoke with Jordan Kabranov, he immediately gave me an exact price quote, and put it in writing through email. As I negotiated further with the St. Louis people, Jordan continued to give me further price quotes, and was very direct and up front. I made the 300 mile trip to Chicago for only $400 in savings, primarily because I did not want my money to go to the people in St. Louis who I had found to be less than honest. When I arrived, Jordan was ready with the paperwork, very accommodating to my father and I (and treated us as a house guest might be treated), and very thorough in terms of making sure the car was in good condition, and properly prepared. The gentleman who handled the financial portion of the transaction (Mark), also went out of his way to make sure that I had all of the information that I needed, and even after we concluded the deal, made sure to come out to the car and tell me to drive it a certain way for a proper "break-in" period. I would highly recommended Jordan, and this dealership in general. More

As someone who has purchased a great many cars in my lifetime, I believe Kris Bussey was the nicest, most informative, patient, and cooperative salesperson I've ever been dealt with. He made our purchas lifetime, I believe Kris Bussey was the nicest, most informative, patient, and cooperative salesperson I've ever been dealt with. He made our purchase of a Hyundai Elantra a thoroughly pleasant experience and I haven't always come away with that feeling. In particular, after making the deal, I had to recover with a severe back injury I received during a fall while on vacation. Kris was supportive, called more than once during my convalescence and was extremely patient until I could get back to the dealership to complete the sale. In short, I am extremely satisfied with Kris and with the dealership. Larry Zoeller More

I had an absolutely wonderful experience at Napleton, George my salesman was extremely helpful and knowledgeable, Derek the finance manager was great and Jim the general manager made it all happen for me George my salesman was extremely helpful and knowledgeable, Derek the finance manager was great and Jim the general manager made it all happen for me! I would highly recommend this dealership to anyone looking for a car, either used or new. The customer service provided by this awesome team was top notch. More

Michael and Jim gave me a deal that no other dealer could touch. I feel it would have been stupid of me to pass it up. Rafael explained the finances the way nobody else could. Great experience. I will tell m touch. I feel it would have been stupid of me to pass it up. Rafael explained the finances the way nobody else could. Great experience. I will tell my family and friends to see them for their next cars. More