Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I enjoyed working with Sam in obtaining my objectives. I advised him what I was looking for and explained the parameters I wished to work within. He grasped my needs and within 10 minutes was able to show advised him what I was looking for and explained the parameters I wished to work within. He grasped my needs and within 10 minutes was able to show me four options that would meet my criteria. After reviewing the options I advised Sam that I needed to "sleep on it" before I made a decision. The next day Sam called to see if I needed any more information or wanted to change any criteria. I told him I was fine with what I saw but wanted to fine tune the pricing and my trade in before I could make my final decision. Sam invited me back in for a cup of coffee and said he would be happy to address those specific's and have his manager available should he be needed. I took him up on the invitation and did fine tune most of the deal with Sam but required Mike (manager) to finalize the trade in portion. In all I feel I received a very fair price on both the trade in and purchase price. They went the extra step on car prep and clean up changing the old to the new. Over all an enjoyable shopping spree. More
Itwas a pleasure working w/Michael Gaddy my sales guy superb top level customer service! Rich Sales Mgr and Derrick Fin Mgr From:S.Pena superb top level customer service! Rich Sales Mgr and Derrick Fin Mgr From:S.Pena More
Awesome staff! After getting the run around at another Hyundai dealership, Steve cut right to a significantly better price that we couldn't turn down. If you're considering a Hyundai, definitely go to th Hyundai dealership, Steve cut right to a significantly better price that we couldn't turn down. If you're considering a Hyundai, definitely go to this dealership! More
The gentlemen I worked with were very friendly and helpful. They gave us a lot of options to start with and narrowed it down financially for me. Great team. helpful. They gave us a lot of options to start with and narrowed it down financially for me. Great team. More
George is very helpful, friendly, and straight forward. No games or gimmicks. I had a very pleasant experience buying a car. My brother helped me by researching the best price which brought us to Napleto No games or gimmicks. I had a very pleasant experience buying a car. My brother helped me by researching the best price which brought us to Napleton. The people at Napleton really go out of their way to please! More
Great experience!!! I give all 5's on this survey Great experience!!! I give all 5's on this survey for several reasons. I was welcomed at the door by Greg, who immediately made me laugh and made Great experience!!! I give all 5's on this survey for several reasons. I was welcomed at the door by Greg, who immediately made me laugh and made me feel comfortable about coming in (I was nervous to buy a car and have had some bad experiences at other dealerships recently). At this point, I had been to many other dealerships and most places seemed to jump on me and try to sell me any car to just make a sale. Greg didn't seem like that at all--he wasn't pushy, answered all my questions, and actually seemed interested in what I was interested in. After spending some time with him and taking a test drive, I fell in LOVE with the car. I was sold. When it came down to the numbers and financing, Michael made it so easy for me. I was anxious I was going to have to negotiate or hassle with the numbers, but I didn't--I was actually surprised when he gave me numbers that were better than what I had anticipated. Both men I worked with at Napleton's were very polite, professional, and had awesome personalities to match. I recommend Napleton's Valley Hyundai, Greg Donaldson, and Michael Hall to anyone and everyone looking for a car, who want an easy and fun experience. More
Boris was great. He was easy to work with. He gave us the best deal and showed us everything that we need to know about our new Azera. We will be back to purchase another vehicle from Napleton's Valley Hyund best deal and showed us everything that we need to know about our new Azera. We will be back to purchase another vehicle from Napleton's Valley Hyundai and Boris. More
I am very familiar with this dealership. I visited this dealership when it was Gartner Buick Saab. Jordan has become a friend and not just a business acquaintance. He has earned my trust and confidence by dealership when it was Gartner Buick Saab. Jordan has become a friend and not just a business acquaintance. He has earned my trust and confidence by his professionalism and sales ethics. He never forgets the sale. His post sale follow up is remarkable. The Napleton Management has definitely added professionalism to the car buying experience. The GM Jim made it a point to personally thank my wife and I for the new car purchase and made sure we were happy with the deal. The courtesy and professionalism continued into the finance office with Mark. He made a great presentation of all the financing options available to us and actually convinced us to reconsider on a couple of our decisions. After going over the presentation on a couple topics it made sense for us to take advantage of the protection. On the way home my wife commented to me that it was the best car purchase experience she had ever been part of. We are both in our mid 60's and have purchased over 30 cars. That is quite a compliment!! "GREAT GUYS" I don't believe anyone leaves a dealership fully confident they have negotiated the best price.It is nice to feel you have been treated professionally. More
George C my Sales Person was very understanding and not pushy, Rich M his New Car Sales Manager was also friendly and easy to work with. Overall amazing car buying experience. I highly recommend them, the pushy, Rich M his New Car Sales Manager was also friendly and easy to work with. Overall amazing car buying experience. I highly recommend them, the price and car were great! More
Great customer experience and always a smile to share. Two people that I highly recommend are George Charalampous our Sales Consultant and his GM Jim Douvas. They both are honest and upfront about the ent Two people that I highly recommend are George Charalampous our Sales Consultant and his GM Jim Douvas. They both are honest and upfront about the entire car buying experience that we had at Napleton Valley Hyundai. My wife and I had gone to other dealerships and all of them played games from degrading or trade in and talking bad about other Hyundai Dealers? Just by how they treated us was a HUGE DISAPPOINTMENT. We cant say how much we enjoy our new 2013 HYUNDAI. We highly recommend this dealership and thums up to George & Jim, A GREAT TEAM. More