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Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,586 reviews

January 27, 2014

Jim Christopherson was very friendly knowledgeable and did not pressure us unlike other car dealers over the years that we have been to. He was also honest which you don't find. He will be our salesman fo More

by Mcam1222
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Recommend Dealer
Yes
Employees Worked With
Jim Christopherson
January 18, 2014

Very friendly and nice environment. Very willing to work with me on pricing and affordability. Excellent customer service no pushy salesmen like I've dealt with before. Overall great buying experience. More

by Clf
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Yes
Employees Worked With
Goran Milidrag, Bob Jackson
January 14, 2014

Tony was extremely helpful and was able to provide a simple explanation about what was wrong with my car. The repair took less time than I was told. I was in and out. More

by Amelija
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Yes
Employees Worked With
Tony Derka
January 09, 2014

My dad and I came into Napleton's Valley Hyundai last night to look at the Elantra. I took it for a test drive and loved it! Thank you to George(Sales consultant) and James(GM) for their help! I am very More

by kathan
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Recommend Dealer
Yes
Employees Worked With
James Douvas, George Charalampous
January 07, 2014

Nick was very helpful and understanding of my needs in a vehicle. The entire team was wonderful and went the extra mile to assure that I was well taken care of. Tammy More

by tams
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Yes
January 03, 2014

Best dealership experience of my life! I was unsure about driving out to Aurora (I live in Chicago) but a friend told me he really got a deal at this location, so I made my way to the dreaded suburbs. More

by gernst
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Yes
Employees Worked With
James Douvas
December 31, 2013

The service was excellent. The sales person was very friendly and knew the product he was selling. He was very convincing. My overall experience was great and I would recommend this dealer and my Sales More

by Missy823
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Yes
December 31, 2013

The sales representative was very helpful! I didn't feel like just another commission for him. He listened to my needs and I believe I will enjoy my new car for years to come! More

by dholmes24
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Yes
December 31, 2013

I knew I wanted to buy a Hyundai Genesis but I wasn't sure when it would be the right time and right price for me so I decided to go and check out some dealerships. After receiving excellent costumer ser More

by Josmel141
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Yes
Employees Worked With
Goran Milidrag
December 31, 2013

I came in for a pre driven car that I had been looking to get specifically. When I finally made it to the dealership it had been sold and I was very disappointed. Joe Quinn worked very hard with his managers More

by Quicklaps55
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
James Douvas
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