Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I visited Napleton Valley Hyundai with a specific vehicle goal and price in mind. I explained my goal to my salesmen George. George showed me the exact car I was looking for and then offered me a fair price. goal and price in mind. I explained my goal to my salesmen George. George showed me the exact car I was looking for and then offered me a fair price. We had a short and professional negotiation on price and arrived at a deal I was very pleased with. I was then introduced to the business manager to complete the transaction. This process was quick, efficient and to the point. The entire buying process at Napleton Hyundai was Great. I recommend Napleton Hyundai because of their professionalism, fairness, and honesty. There were no hidden fees in the transaction and all details were explained to my satisfaction. More
I did research about the 2011 Hyundai Sonata for about a week visiting 2 other dealerships. After an extremely terrible experience at another dealership I came here where I was treated wonderful. Everyone week visiting 2 other dealerships. After an extremely terrible experience at another dealership I came here where I was treated wonderful. Everyone I came in contact with from the first person I spoke with (Sue) to the last person who finalized the paperwork (Derek) went out of their way to make sure that I was getting the best customer service possible. Sue and Mike Hall did a lot of research for me via phone to get me the price that I needed to be able to purchase the car. When I got to the dealership (An hour before close) Carlton did not hesitate to take his time and make sure I was happy with the car and the price and of course the over all deal. Finally, Derek really made the experience enjoyable by doing everything in his power to get me the best rate possible. Overall, I enjoyed my entire experience at this dealership, I would most certainly refer this dealership to friends and family. Thank you for all that you did for me! I am beyond happy! More
Greg was great to work with, I would definitely recommend him to others if interested in purchasing a car! He was polite, knowledgeable, and patient with us. We had a great overall experience with Greg and w him to others if interested in purchasing a car! He was polite, knowledgeable, and patient with us. We had a great overall experience with Greg and would say he is one of the best we have worked with. When purchasing a car in the future we will not hesitate to go back! Thanks Greg! More
I walked into the dealership and encountered the most incredibly warm and friendly staff I have ever experienced at a dealership. I gave Greg the specs for what I was looking for, and he showed me the sp incredibly warm and friendly staff I have ever experienced at a dealership. I gave Greg the specs for what I was looking for, and he showed me the specific car I had come in for. I am not the most knowledgable about cars, and he broke everything down for me so I was completely clear about what features my car had and how they compared to other models. Any and all questions I had were more then answered. When Michael became involved in the sale I could tell that yes they did want to sell a car, but they did want to give me the best deal possible. They spent a lot of time with me going over the benefits and the fine details, and the offer I ended up with was quite impeccable. Pretty close to impossible to replicate in my opinion. Clearly they are a business and need to push out vehicles, however I am not the easiest to please and I was extremely particular in what I wanted. Even still, they went to great lengths to please me. It was nice to not be treated as an annoying person who is being unrealistically picky, they saw it as what can we do for you to make this work. An absolute turn around from the typical car dealer stereotype. I would absolutely recommend this dealer to anyone interested in superior customer service and a friendly reliable staff to help you achieve your goals. There is with out a doubt a reason why this is the #1 dealer in the state!! Please take my word for it when I say they can make it happen. More
Niko got me in and out. Best car purchase I made so far! Very friendly staff, fast service. Very knowledgeable finance director, explained everything to the tee the first time. DEFINITELY recommend this pla Very friendly staff, fast service. Very knowledgeable finance director, explained everything to the tee the first time. DEFINITELY recommend this place. More
Jordan was wonderful and very helpful. He kept to his word and called us as soon as he found the car we were looking for I went right away and looked at the car . He and Jimmy worked out a great deal fo word and called us as soon as he found the car we were looking for I went right away and looked at the car . He and Jimmy worked out a great deal for me and I bought the car that night. The car would be ready the next day and Jordan came in on his day off to personally deliver the car, and even took the time to explain all the options and setup the blue tooth ,and voice commands etc. also, said I could stop there anytime and he would be happy to explain anything I did not understand. More
It was finally nice to have a new car buying experience with a salesman and business manager that really had my best interest in mind and made my buying experience one that will have me recommending these with a salesman and business manager that really had my best interest in mind and made my buying experience one that will have me recommending these two guys to everybody I know looking for a new automobile. Thanks again guys More
I had been shopping for over a month for a New Hyundai. I had stopped by Monday night at Napleton Hyundai during a snow storm? I wasn't expecting anyone to help me but George my Sales Consultant greeted me a had stopped by Monday night at Napleton Hyundai during a snow storm? I wasn't expecting anyone to help me but George my Sales Consultant greeted me at the door and was so helpful that he had the car cleaned up and brought it inside for me to look at. George and his New Car Manager Rich took time and explained everything that I ask them. Not Pushy or Mean as other dealerships had treated me in the past. Great experience from start to finish. More
Willie was very helpful and professional. I was going thru a rough situation and he kept it as easy as possible. I will definitely return for my next purchase. thru a rough situation and he kept it as easy as possible. I will definitely return for my next purchase. More
An overall pleasurable experience. Everyone was accommodating and inviting. I was comfortable and at ease throughout the entire transaction. Had the car I wanted at a remarkable price. accommodating and inviting. I was comfortable and at ease throughout the entire transaction. Had the car I wanted at a remarkable price. More