Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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When you come to this dealership, you get honest dealings with friendly, fast experts. Our transaction was done without a hitch. We trust them for our vehicle needs and you should too. with friendly, fast experts. Our transaction was done without a hitch. We trust them for our vehicle needs and you should too. More
I had a wonderful experience at Napleton's Valley Hyundai! Their selection of cars was incredible and I was able to drive the perfect one off the lot that day. The entire Napleton staff was very frie Hyundai! Their selection of cars was incredible and I was able to drive the perfect one off the lot that day. The entire Napleton staff was very friendly and made it such an enjoyable process. I love my Sonata and they offered the most competitive pricing! I highly recommend this dealership. More
Jim Caulton, service manager, got us in on time; took care of all our service concerns, and got us out promptly with full explanation of what was adjusted on our Santa Fe. This was our first service visi care of all our service concerns, and got us out promptly with full explanation of what was adjusted on our Santa Fe. This was our first service visit and we now feel confident with this dealer's personnel & dedication to their products. Sam Baylor, our salesperson, also met us while we were there for service. What a positive guy! Served us coffee, ask about our experience with new vehicle, said to call him anytime we needed help with an issue. Comforting!! The only reason for this review was that for our recent visit, we were totally satisfied for the reasons stated above. More
Great to work with. Had a few contract questions and we were able to work through the issues in a timely and friendly way. Great group and very understanding ande knowledgable were able to work through the issues in a timely and friendly way. Great group and very understanding ande knowledgable More
Right on time with appointment. Fixed problem and called had my car back in 2 hour with an explanation and inspection with recommendations that need to be aware of for future to ensure the car run correctly had my car back in 2 hour with an explanation and inspection with recommendations that need to be aware of for future to ensure the car run correctly. More
Talked with Jim and he gave me a great price. Said it included dealer tax credits. So I sold my current car and went in to buy his. He then said he no longer had the tax credits but assured me he would b included dealer tax credits. So I sold my current car and went in to buy his. He then said he no longer had the tax credits but assured me he would before end of month. Then they said the car I wanted was sold by another dealer from their car locate. When I went back in Jim said he did not need my business and the lights would not shut off if I did not buy it from him. Typical sleazy dealership and he is the type of guy who gives car dealers a bad name. So I went to another more reputable dealer and bought from them. Don't waste your time with Napleton!! More
My 2014 Elantra was in for a Xylon treatment. Jim, my Service contact, was very thorough and gave the VIP treatment! I have always had my Hyundai's serviced at this dealership, and never a complaint. S Service contact, was very thorough and gave the VIP treatment! I have always had my Hyundai's serviced at this dealership, and never a complaint. Since changing ownership, the entire staff at Napleton Vally Hyundai has gone overboard to be as accommodating to their clients as possible. A pleasant experience! More
My experience at Napleton's Valley Hyundai was exceptional. From the moment I first arrived and was greeted by Carlton King (my salesman) and even continued after I stopped by subsequent to makin exceptional. From the moment I first arrived and was greeted by Carlton King (my salesman) and even continued after I stopped by subsequent to making my purchase, Carlton was the best salesman ever, listening to my concerns, features desired ,and planned usage for the vehicle and I must add he has great patience, because I wavered a bit. I started out being unsure about the type of vehicle I wanted, which resulted in me making more than one visit, but I never felt pressured. I passed up many dealerships getting to this one (60 miles) with no regrets. The experience was more like a fine dining experience than a car buying trip...very enjoyable. I could have spent my money anywhere, but it is important to me to do business with people who appreciate me. Every employee here exhibited a team spirit that is a rare find these days. During a conversation with Bob Jackson, he told me his objective was to have a happy customer. Well the mission was accomplished, I am a happy customer, I will highly recommend Carlton King and Napleton's Valley Hyundai to everyone I encounter who is looking to purchase a vehicle. More
Everyone we encountered from the time we entered was wonderful. I got a wonderful car at a reasonable price and all involved stayed well past closing time to finish our sale and didn't mind a bit. This wonderful. I got a wonderful car at a reasonable price and all involved stayed well past closing time to finish our sale and didn't mind a bit. This was as pleasurable as buying a car can be. Would highly recommend George, Richard and Rich M as they all spent the most time with and they all went out of their way to get our business. This dealership knows that people have choices and they work hard to make sure that they are your choice. More
Great service. Jim is extremely friendly and helpful. Went out of his way to make sure my concerns were addressed and got the issues resolved quickly and on-time. Went out of his way to make sure my concerns were addressed and got the issues resolved quickly and on-time. More