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Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,586 reviews

March 15, 2014

First off Napleton Valley Hyundai has the best prices for new Hyundai's. Although, I purchased a slightly used Genesis, it too was very well priced according to all my research. Goran Milidrag was my sales r More

by GeorgeSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
March 15, 2014

I was so happy with my purchase! Walked in looking for a good deal and I walked out with a car. It's my first car and I'm so happy. There's only one word to describe hoe I feel: JOY! They took the time to l More

by Mariarenee89
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Price
Recommend Dealer
Yes
Employees Worked With
Bob Jackson, James Douvas, George Charalampous
March 15, 2014

Immediately after I inquired about one of their vehicles on cars.com, Sue called me with information and to set up an appointment. Sue also followed up with me the day of the appointment to let me know who More

by ChristineC2
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Sue Shamsuddin
March 13, 2014

I went to Napleton's Valley Hyundai looking for a good used car with high safety ratings and adequate storage space. I spoke with sales manager Michael and sales executive Boris about what I wanted More

by AndrewAcuff
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Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
March 12, 2014

Thank you for fixing my car so it's safe to drive again! Thank you also for letting me use the loaner so long and for making sure that all the issues were addressed with the car. More

by abiegon
Customer Service
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Recommend Dealer
Yes
March 12, 2014

Everyone I worked with was great. I was made comfortable and everything was explained to my satisfaction. I am a returning costumer because of the service and treatment received before. That is way I retu More

by tpalicka
Friendliness
Price
Recommend Dealer
Yes
March 12, 2014

I had a lot of service work done & I told Jim the time I needed to leave by. The work was done before the time I had to go & Jim was a big help. Thanks! More

by R4784
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Friendliness
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Recommend Dealer
Yes
March 11, 2014

most everything was excellent. waiting for five hours to trade in my car was very frustrating. that is the reason for both of the 4 scores I provided. More

by drychtarik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
March 09, 2014

Greg, he was knowledge and helpful with all of our questions. He was very friendly and walked us through all the cars that were available in our price range. He was professional and patient with my More

by Chadnccstu
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Friendliness
Price
Recommend Dealer
Yes
March 06, 2014

I had the most pleasant time buying my latest car from Napleton's Valley Hyundai. My salesman, George Charalampous was courteous, friendly and knowledgeable. He worked with me without any pressure whatsoe More

by kristinan75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Marsili, George Charalampous
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