Napleton's Valley Hyundai

Excellent Service all around. Extremely courteous. There was no sales pressure. The salesman Greg Donaldson explained everything in a very professional manner. Went over everythi Extremely courteous. There was no sales pressure. The salesman Greg Donaldson explained everything in a very professional manner. Went over everything without any sales pressure. More

Waste of time I first went in there for a SCHEDULED oil change. It took more than 2 hours!!! I just did oil, no tires, no inspection. My paint started to bubble and I first went in there for a SCHEDULED oil change. It took more than 2 hours!!! I just did oil, no tires, no inspection. My paint started to bubble and rust when the car is only 6 months old. I called no one was able to help. I left a message for the service manager no help at all. Even though i live closer to napelton, they will no longer receive any business from me. i will be driving an extra 15-20 min to gerald hyundai from now on. I work in the car business and have never experienced or seen such terrible customer service. Good bye napelton. More

quick and easy purchase George and Bob were great to deal with, very friendly and professional. When it came down to the price they gave me the best they could, a very fair George and Bob were great to deal with, very friendly and professional. When it came down to the price they gave me the best they could, a very fair deal for both parties. Thank you again for the quick service. More

Stop by and see Brandon! Brandon was great! Friendly, thorough, and very accommodating. He stayed in touch and kept me updated as they searched for the vehicle I purchased. I Brandon was great! Friendly, thorough, and very accommodating. He stayed in touch and kept me updated as they searched for the vehicle I purchased. I would highly recommend him to anyone looking to purchase a Hyundai! More

Definitely recommend I would definitely recommend this dealership..everyone was very friendly, even people that weren't helping with my purchase stopped to ask how things I would definitely recommend this dealership..everyone was very friendly, even people that weren't helping with my purchase stopped to ask how things were going. Things moved along quickly as well! More

Great Buying Experience! My husband and I found ourselves in need of a new car unexpectedly. We have been driving an older car that no longer made sense to repair. We were ref My husband and I found ourselves in need of a new car unexpectedly. We have been driving an older car that no longer made sense to repair. We were referred to Napleton's Valley Hyundai by a friend. Our first contact was with Mark the Business Manager. We were concerned about securing financing since we had several rocky years with a start up company. He assured us he could assist us and set up an appointment with George Charalaampous to find the right vehicle for us. George was great! Never felt pushed in any direction. He was very knowledgeable, and took the time to be sure we understood features of the vehicle. We ended up with a Santa Fe Sport and I love it! With all the technology in todays cars it can be overwhelming. George took the time to be sure he got many of the features set up for me and then took time to take me through each feature thoroughly. He also suggested I come back in a few days and run through anything I was not clear on. I would undoubtedly recommend George and Mark to family and friends. I felt welcomed and was treated with respect. I never felt pushed nor did I have to go through a uncomfortable "negotiation" to get a great price. We actually had fun...These people excel at treating their customers right! If you want to put the "fun" back into car buying, this is the car dealership for you. More

More than expected I have been a customer for over eight years. My wife and I own a 2007 Azera and I just I traded a 2005 Santa Fe for a 2013 Santa Fe and feel I receive I have been a customer for over eight years. My wife and I own a 2007 Azera and I just I traded a 2005 Santa Fe for a 2013 Santa Fe and feel I received the best deal around. I was listened to and respected by all of the people with whom I dealt with. They did not just try to get a sale, they tried very hard to insure I was able to purchase what I was looking for. And when I had a problem they did not hesitate to address it without question. Kudos to all, especially Brandon Miller, Michael Hall and Sean McKane. They are the reason I will come back and why I will recommend this dealer. More

Hyundai repair Santa Fe has been in this service bay for the past two weeks. Vechicle went in for a loose radiator hose. We were told by Jim that we needed a new wat Santa Fe has been in this service bay for the past two weeks. Vechicle went in for a loose radiator hose. We were told by Jim that we needed a new water pump, radiator and due for timing belt since the engine was being dismantled. $2200 worth of 'repairs'...and my car is in worse shape now than when I brought it in. Immediately upon driving it home after it was paid for and released by Jim we noticed a loud noise and engine vibrations. The service dept was called the next day and we were told 'the new parts needed to settle in' . The noise continued and we went back and directly confronted the service mgr. He got near the car and smelled radiator fluid. He then drove it briefly commenting that it wasn't running correctly. He was surprised it was released back to us in that condition and vowed to make it right. That was a week ago. We contacted service regularly and rec'd no calls back.When we did talk to someone we were told that they were trying to figure it out. We again stopped by Saturday and upon driving it the svc mgr still said it wasn't right. Today after 5 pm-upon stopping by-because he said Monday morning he would contact engineering and we would have our car today...it was covered in snow...in the lot! All we want is our car back in the same GOOD condition that we surrendered it over to you. We are out a vechicle and 2200 dollars and would be hard pressed to ever have a vechicle serviced in your facility again..please resolve this..we have been patient enough..TheMcQuaids More

great cars...great experience I'm no stranger to Hyundai...I have been driving them since the mid 1980s...from the little Excel GL to two Santa Fe's. Today I drove home in a 2006 I'm no stranger to Hyundai...I have been driving them since the mid 1980s...from the little Excel GL to two Santa Fe's. Today I drove home in a 2006 Azera...Didn't think Hyundai had turned the corner from being a maker of good, dependable cars to good, dependable and stylish cars. That was a new one for me...but what wansn't new was the treatment I received from the folks at Napelton's. This is the fourth time I have purchased a car from them. The service and the attention to detail has always been top notch and the negotiations are always above board. More

Fantastic experience! The guys at Napleton's are definitely there to serve you! I walked in, knew what I wanted, and they worked with me on everything. Very fair prices! I The guys at Napleton's are definitely there to serve you! I walked in, knew what I wanted, and they worked with me on everything. Very fair prices! I would definitely recommend going to see George and Mark for your car buying experience. This was my first time buying a car, and I was scared as a 20 year old girl walking into a place full of car salesman by myself, but the stigma wasn't even there. They're so comfortable to work with! Go see George! More