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Napleton's Valley Hyundai
Aurora, IL
2,588 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
February 21, 2023
The customer service and the sales team is 100% awesome. I'm very pleased with the timeliness and I love my new car. I'm very pleased with the timeliness and I love my new car. More
by Marquitagordon40
February 17, 2023
Joe Williams was great! He was so patient and helpful to me when I was having a hard time deciding what I wanted. I’m very happy with my whole experience. He was so patient and helpful to me when I was having a hard time deciding what I wanted. I’m very happy with my whole experience. More
by mkgleas
Employees Worked With
Joe Williams
February 17, 2023
My advisor John Pearson was very helpful explaining everything concerning my car repairs. I highly recommend him and truly appreciated all his help. Also, both of the young ladies working in the cashie everything concerning my car repairs. I highly recommend him and truly appreciated all his help. Also, both of the young ladies working in the cashier office were very friendly. More
by jblake51
Employees Worked With
John Pearson
February 17, 2023
Me gusto como nos atendió José. Fue muy amable y nos pudo explicar todo sin problemas. Encontró un buen vehiculo para nuestras necesidades. Les recomiendo que vengan con solamente J Fue muy amable y nos pudo explicar todo sin problemas. Encontró un buen vehiculo para nuestras necesidades. Les recomiendo que vengan con solamente José. More
by Angelcalleros
Employees Worked With
Jose serrano
