Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Service My husband and I needed to find a car as soon as possible. We went from two cars to one, and soon the one car was going to be giving out soon. Everyo My husband and I needed to find a car as soon as possible. We went from two cars to one, and soon the one car was going to be giving out soon. Everyone that we know for the most part has gotten their cars from this dealer, and loves them! Everyone we know that went had good to perfect credit. So here we go with less than great credit, with no money down, and to be honest not a lot of hope to find a car. The guys at Napelton are phenomenal. We were attended to right away, asked what we were looking for, price range, car type, etc. Greg was great. He listened to what we wanted, tried his best to find something, and was very patient. Mike was great as well, he really seemed like he wanted us to leave with something. Of course they are salesmen and this is what they do, but they didn’t make it seem like we were just a number or quota that needed to be met. Finally when it seemed we would find nothing Kiko stepped in to help. Awesome, awesome help! He worked with our numbers in a way that (could be part of his job) felt like he was going beyond his job. He broke down our expenses for my husband and I, showed us where we could save, what could be replaced, and opened our minds to areas in our expenses and even in our credit that would be benefitting us. Overall our friends and family were right. This is a great dealer. They really care about their customers not just their sales. We will definitely be back in the future and hopefully we would make it a little easier on them the next time ?. Clearly there isn’t a situation that Napleton’s cannot handle. More
RADIO AND CD PLAYER. RADIO DRAINED BATTERY WITH ENGINE OFF, SENT RADIO TO CALIFORNIA TO BE FIXED.TOOK FOUR WEEKS. PUT BACK IN YESTERDAY. STILL BROKE. WHY WOULD SOMEONE FIX SOMETHING WITH OUT CHECKING OUT HIS SENT RADIO TO CALIFORNIA TO BE FIXED.TOOK FOUR WEEKS. PUT BACK IN YESTERDAY. STILL BROKE. WHY WOULD SOMEONE FIX SOMETHING WITH OUT CHECKING OUT HIS WORK. CAN NOT UNDERSTAND WHY I COULD NOT GET A NEW RADIO OR WHY IT HAD TO BE SHIP TO CALIFORNIA. NOW I GUESS I WILL HAVE TO WAIT ANOTHER 4 WEEKS.MAKES YOU WONDER ABOUT HYUNDAI PRODUCTS. MR. DANCA More
The best! Service was fantastic from beginning to end. Kris helped me figure the best car for my needs.Kris and Michael made sure I was getting the best deal po Service was fantastic from beginning to end. Kris helped me figure the best car for my needs.Kris and Michael made sure I was getting the best deal possible. Win. More
Great Customer Service! Staff is extremely friendly and efficient. Unlike other dealers they have excellent work ethics, great attitude; they get the job done fast and easy! Staff is extremely friendly and efficient. Unlike other dealers they have excellent work ethics, great attitude; they get the job done fast and easy! If you are planning to purchase car, visit Napleton's Valley Hyundai and ask for Mike Myers! More
My new Sonata, I had a very pleasant experience at Valley Hyundai. Greg and the rest of the gentlemen that worked with me were wonderful. They made what can potentia I had a very pleasant experience at Valley Hyundai. Greg and the rest of the gentlemen that worked with me were wonderful. They made what can potentially a very long and stressful process quick and relatively painless :) More
Great dealership They're friendly, fair, care about getting you a good price, and they want you to have a good experience. Nothing like the car buying experience at s They're friendly, fair, care about getting you a good price, and they want you to have a good experience. Nothing like the car buying experience at some other dealerships. More
New car for a new marriage Just purchased our new vehicle from here last night from Jordan and Derek at the dealership, and Sunainna assisted online. The service was excellent. Just purchased our new vehicle from here last night from Jordan and Derek at the dealership, and Sunainna assisted online. The service was excellent. I started browsing their website, and had a few questions regarding the online pricing of the vehicle. Sunainna assisted with all my questions, quite promptly I might add. They explained everything in detail, and there was no added pressure to purchase anything additional as I have had with other dealerships. My wife is now looking forward to going back when her lease is up. On the way out we saw they decorated another customer's purchase that was their child's first car. We thought it was nice that the dealership would do that. More
Thanks for your help! Thanks for good time, help to pick right car, and being very kind ,respectful and very professional!!!No pressure sales and fair prices. Great selecti Thanks for good time, help to pick right car, and being very kind ,respectful and very professional!!!No pressure sales and fair prices. Great selection as well. I highly recommend this dealership. I will consider them first when it's time to buy again. More
NEVER BEFORE What a wonderful experience we had with my sister , when we decided to buy a second car for the everyday errands.. We had a very warm welcome from Mic What a wonderful experience we had with my sister , when we decided to buy a second car for the everyday errands.. We had a very warm welcome from Michael Hall the sales manager .. What it was impressing is that it took just a few min of telling him what we were looking for and he introduced us to Steve Cree.. He spoiled us to the extreme!!! Meanwhile a very cute young lady, Jackie, served us coffee when Jimmy The Greek appeared.. And the party started.. By then we didn't know that someone was working very hard to find the best deal to finance the new car..Kiko the magician.. He plays with numbers until he will get the best the market has to offer Now why I had to write a review?? Because I never had so much fun in my life.. Just a few days earlier I had the worst experience at BILL K in Lisle.. I bought a car after hours and hours of waiting to return it a minute later.. It was destroyed from rust and naïve me I didn't ask to check it because I trusted the sales people.. Steve before even the test drive had a detailed survey of several cars we were interested for.. What I could say about Niko Kritikakos.. Big smile, big heart , and the best when it comes to explain every little detail about our new toy.. The end of the story.. If you want to feel like a kid in toy's r ' us when you are ready to buy a car and you don't want to go through the frustration of waiting and waiting and feeling cheated , then you have only one option.. NAPLETONS VALLEY HYUNDAI... Brand new or used car that's your place... The famous Greek Hospitality is waiting for you.... JIm and Steve and Mike and Kiko thank you for everything and further more my new friends until we will meet again ,please forgive for being so hard to work with.. You got my heart plus Maria's friendship for ever and guys we love your follow up.. Steve you are amazing.. Just hours since we bought the car and you called to see how we are doing.. Thank you guys:))) More
Excellent It was a very refreshing experience to see the previous dealership gone. The current dealership (Napleton) was simply fantastic. I worked with Kris an It was a very refreshing experience to see the previous dealership gone. The current dealership (Napleton) was simply fantastic. I worked with Kris and was very impressed with the courtesy, friendliness and honesty to make a deal. I did not negotiate or bargain for getting a deal. They gave me a deal I simply could not refuse and ended up buy a new car. I am a big fan of Hyundai and would very highly recommend anyone to check out this exceptional dealership. More