Napleton's Valley Hyundai

crappy credit, these guys knocked it out the park I came in looking for a car over a few weeks Mike hall and garret were there each time spending hours of their time with me never getting frustrated o I came in looking for a car over a few weeks Mike hall and garret were there each time spending hours of their time with me never getting frustrated or being overly pushy. They helped me find the rite car for me over a few weeks time. When it came time to make the big decision I had a poor credit score. Mike halls smoothly dished me over to Derek urban. Derek used his magical charm on the banks to present me with a 4.05 rate at the terms I needed and as the dream team would do they slam dunked it and sent me home with my genesis coupe. I had a stellar experience with this team of auto/finance experts. 10 thumbs up for these guys and this dealership I will definitely be a repeat customer and spread the word. More

Outstanding Car Experience !!!!! This dealership is wonderful at customer service and making you feel outstanding in buying a new car. I can't thank them enough for the care and exp This dealership is wonderful at customer service and making you feel outstanding in buying a new car. I can't thank them enough for the care and expertise of their sales team and financial personnel. Not only did they give me one of the most outstanding deals they also go the financing rate down. We have a new family dealership we can call home. I would recommend them to anyone that has had a bad experience as they will treat you wonderfully. Go see them, have a chat, buy a car and have a awesome experience. More

Great deal on a great car I went in there on labor day knowing exactly what I wanted. I had to choose between a 2013 and a 2014 Genesis coupe. I went with the 2013 because they I went in there on labor day knowing exactly what I wanted. I had to choose between a 2013 and a 2014 Genesis coupe. I went with the 2013 because they gave me an awesome deal. The salesman, Brandon really cared about getting me what I wanted at an affordable price. Even though they are under construction they made you forget about it with their customer service. Also offered us water ,ice cream ad popcorn. I would highly recommend them to anyone looking for a new car! More

great service! Loved my experience. People were so nice! Keep up the good work. Both Jim and the cashier were great. I will be back for sure! Thanks! Loved my experience. People were so nice! Keep up the good work. Both Jim and the cashier were great. I will be back for sure! Thanks! More

My new 2014 Sonata Limited!!!! Excellent experience working with George and the Napelton Valley Hyundai team. He understood what I wanted in a vehicle and met my needs. I will be su Excellent experience working with George and the Napelton Valley Hyundai team. He understood what I wanted in a vehicle and met my needs. I will be sure to visit this dealership when its time to upgrade or refer someone. Thanks. More

service visit had my suv in for service they was not able to fix my problem but gave me a good reason why. the service person was very good took time to go over my had my suv in for service they was not able to fix my problem but gave me a good reason why. the service person was very good took time to go over my problem and what my options were. Very nice person seams to care not not a person who will lie to you More

Consumer I loved my experience at Napleton's. Mike Gaddy was very knowledgeable and professional. Rich Marsilli stepped in and made sure I was completely satis I loved my experience at Napleton's. Mike Gaddy was very knowledgeable and professional. Rich Marsilli stepped in and made sure I was completely satisfied with everything. And Derek Urban made the finance process very understandable and quick. I love my new Sonata Hybrid! More

Worth the Drive- Customer Service Cannot be beat!! What a great experience it was to work with this dealership for the purchase of my 2012 Sonata Limited! From my very first contact with them, the inte What a great experience it was to work with this dealership for the purchase of my 2012 Sonata Limited! From my very first contact with them, the internet sales associate was friendly, professional and very accommodating when making an appointment to test drive my car. Allison was very prompt in her responses to my questions and offered directions to the dealership. Once I was arrived at the dealership, I was amazed by the inventory/ selection of new and used vehicles. Kris Bussey greeted me by name and made this purchase nearly painless as I was trading in a car I really loved. He was extrememly knowledgeable about the entire line of Hyundai vehicles.When we took delivery of the vehicle, all the staff we came in contact with were extremely courtesous and helpful- making this by far the most enjoyable, satisfying car buying experience we have ever had! Many thanks to Kris, Allison, and the entire Napleton's team! It was worth the drive from 100 miles away to work with such a wonderful sales team!! More

Highly recommended I can't speak highly enough about the positive service I got while buying a Santa Fe. Brandon miller went beyond reasonableness in searching for the m I can't speak highly enough about the positive service I got while buying a Santa Fe. Brandon miller went beyond reasonableness in searching for the model and equipment we wanted. I selected and ordered a model only to change my mind. This did not phase Brandon in the least and he kept working with us. Mike Hall identified an innovative solution that completely met our needs. The price and trade in was fair, based on my internet research, and involved no haggling or pressure. It was a painless, even pleasurable buying experience I am on my fifth hyundai and have had them all serviced at this location. I am most satisfied with the service I get and both tony Derka and Andrew Newhall deserve commendation for the service they provide. More

Steering wheel peeling...5th steering wheel and still giving Dave Ketza ( Service Advisor) has gone above and beyond helping me with my situation.. I pucahsed a 2012 Elantra 2.5 yrs ago... I have had a problem w Dave Ketza ( Service Advisor) has gone above and beyond helping me with my situation.. I pucahsed a 2012 Elantra 2.5 yrs ago... I have had a problem with the steering wheel peeling, I am currently getting a 5th steering wheel looked at .. My aggravation is that I have to drive to the dealership have them look at it , make an apt, then drive back again for the car to be repaired. Dave has helped out greatly giving me contact numbers , explaining protocol, when I have called the dealership Manager I always get a voicemail and I have to leave my number , with call backs never happening from Napelton... The problem comes when I call Hyundia customer service and explained all my trips to the dealership, their answer was " well we are fixing your steering wheel" and then they sent me a license plate holder for my troubles..... Very poor customer service. We have bought 2 cars from the Napelton dealership in the past 2.5 yrs and this is their customer service....Dave Ketza has been the only person their that has gone out of his way to help me as much as he is possible to do. More