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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
August 29, 2015
Amazing First Time Car Buying Experince I have gave him a 5 star review because I am a first time car buyer so I was terrified that I'll get ripped off. Not only did he make me feel super co I have gave him a 5 star review because I am a first time car buyer so I was terrified that I'll get ripped off. Not only did he make me feel super comfortable but also worked with me as much as he could! I have already recommended this place to a couple friends!! I love my car, and all the people there greeted you with a smile making you feel perfectly at ease! I had been to other dealers prior to this one and I didn't get the service there that I got here which is why I chose this dealer to be the one!!! More
by seidi.alexis
Employees Worked With
Boris Cvijetic, Sue Shamsuddin
August 26, 2015
Great Experience George was very helpful during my entire buying experience. I would recommend this dealership to all of my friends. I also get Awesome gas mileage. George was very helpful during my entire buying experience. I would recommend this dealership to all of my friends. I also get Awesome gas mileage. More
by KRUPAD1988
Verified CustomerEmployees Worked With
George Charalampous
August 24, 2015
Great Hyundai George was great to work with will recommend him to all my friends. I can't wait to drive my new Sonata to my family reunion. George was great to work with will recommend him to all my friends. I can't wait to drive my new Sonata to my family reunion. More
by A.MUNEEB8423
Employees Worked With
George Charalampous
August 24, 2015
Fantastic car buying experience I would highly reccomend this dealership for anyone interested in Hyundai. Steven Cree is a definite asset to his trade. No pressue or tension, I felt I would highly reccomend this dealership for anyone interested in Hyundai. Steven Cree is a definite asset to his trade. No pressue or tension, I felt at ease right away, Great car, great experiece, they truly care. Thank you very much! More
by SEWILKINS23
Employees Worked With
Steve Cree, James Douvas, Nicholas Wagner
August 23, 2015
My new 2015 Elantra George helped me find the exact Elantra that I was looking for. I have to say that this dealership is Huge and has all models that Hyundai offers. Gre George helped me find the exact Elantra that I was looking for. I have to say that this dealership is Huge and has all models that Hyundai offers. Great job!!! Will be tell me friends about George and Napleton Hyundai... More
by mike87
Employees Worked With
George Charalampous
August 22, 2015
First Car This was a great dealership experience. Boris was great to work with, extremely helpful and knowledgeable, very straight-forward. I will be back again This was a great dealership experience. Boris was great to work with, extremely helpful and knowledgeable, very straight-forward. I will be back again for my second car. More
by Bartlet
Employees Worked With
Boris Cvijetic
August 21, 2015
Sonata Hybrid We were greeted promptly with a smile by George and he listened carefully to what I was looking for. Though my demands were high, it so happened that We were greeted promptly with a smile by George and he listened carefully to what I was looking for. Though my demands were high, it so happened that the very first car George showed me was the one that I ended up liking the most! I thought it was out of my price range a bit, but Finance person got me approved and I couldn't be happier! More
by Jonny52
Employees Worked With
George Charalampous
July 31, 2015
First Hyundai Jim Christopherson was great. I come in to purchase Azera. I mention to him that one day I would love to be able to afford Equus That is when Jim told Jim Christopherson was great. I come in to purchase Azera. I mention to him that one day I would love to be able to afford Equus That is when Jim told me that he has one 2014 that would be in my budget. I ended up buying Equus. Thank you Jim. More
by Jason56
Employees Worked With
Jim Christopherson
July 25, 2015
Excellent The dealer was very helpful and made the experience of purchasing a new car informative and pleasent. I will certainly recommend them to my friends an The dealer was very helpful and made the experience of purchasing a new car informative and pleasent. I will certainly recommend them to my friends and associates. More
by JOEGENC
Employees Worked With
James Douvas, George Charalampous
July 22, 2015
Great Hyundai Dealership Went in not expecting to get financed on the car of my dreams. Thank You GEORGE and Napleton Valley Hyundai. GREAT PLACE TO BUY A CAR. GEORGE WAS AWES Went in not expecting to get financed on the car of my dreams. Thank You GEORGE and Napleton Valley Hyundai. GREAT PLACE TO BUY A CAR. GEORGE WAS AWESOME,,,,?????? More
by SERGIO.MORALES84
Employees Worked With
George Charalampous
