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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
November 20, 2015
Wonderful My overall view is that I had a pleasent time there, it was better than any dealership I went to. I love how they talk to you in a smooth way. Im very My overall view is that I had a pleasent time there, it was better than any dealership I went to. I love how they talk to you in a smooth way. Im very pleased my decesion. More
by JIMNCO91
Verified CustomerEmployees Worked With
Boris Cvijetic
November 20, 2015
Love it Thank you George! I love my car. Napletons was a great choice for me. I didn't know that car shopping could be so fun. My salesman was fantastic he wa Thank you George! I love my car. Napletons was a great choice for me. I didn't know that car shopping could be so fun. My salesman was fantastic he walked me through all choices and explained the how my car would be perfect for me. I will recommend to all who ask about my car. I love your GM's sense of humor and he's a wonderful guy. More
by GSNYDER7168
Employees Worked With
George Charalampous
November 19, 2015
Pleased I was very happy when I got my car, I couldn't believe how beautiful it looked when they brought it up, it was like I feel in love again I was very happy when I got my car, I couldn't believe how beautiful it looked when they brought it up, it was like I feel in love again More
by HUSESAFIN98
Employees Worked With
Boris Cvijetic
November 19, 2015
Loved it My husband and I love the dealership, we had an amazing time. The Gm Jimmy was wonderful very sharp and clean. We will be coming to shop for another c My husband and I love the dealership, we had an amazing time. The Gm Jimmy was wonderful very sharp and clean. We will be coming to shop for another car soon. More
by MARIEDEBRO
Employees Worked With
Boris Cvijetic
November 18, 2015
Amazing Thank you for a wonderful time. I love how George helped me, he was morethan helpful. He made me want to stay there forever. I was excited when he gav Thank you for a wonderful time. I love how George helped me, he was morethan helpful. He made me want to stay there forever. I was excited when he gave me the keys to my beautiful car. More
by LISAPRZ71
Employees Worked With
George Charalampous
November 17, 2015
2016 Elantra great experience at Napelton, friendly and professional staff....believe this is my third car buying from Jordan....will definitely come back in the f great experience at Napelton, friendly and professional staff....believe this is my third car buying from Jordan....will definitely come back in the future for my Hyundai needs. More
by TAYLOR8297
November 16, 2015
Phenomenal I love how the showroom is set up and I like how I was greeted. George is a wonderful salesman, he made me feel comfortable. I am happy with my car an I love how the showroom is set up and I like how I was greeted. George is a wonderful salesman, he made me feel comfortable. I am happy with my car and I will recommend to all. More
by EDERADANR50
Employees Worked With
George Charalampous
November 15, 2015
Sweet Had a wonderful experience at the dealership, George helped me out a lot. He did better than any salesman i have ever dealt with. I met Jimmy and he i Had a wonderful experience at the dealership, George helped me out a lot. He did better than any salesman i have ever dealt with. I met Jimmy and he is a smooth guy. More
by TSCHALK10
Employees Worked With
George Charalampous
November 14, 2015
Easy Lease I test drove the car in July. Daughter and wife test drove in October. The staff was friendly and professional and not the least bit of pressure was I test drove the car in July. Daughter and wife test drove in October. The staff was friendly and professional and not the least bit of pressure was present. Nice change from the usual car buying experience. More
by CHOLIC64
Employees Worked With
James Crippen
November 13, 2015
Great Service George was phenomenal he took care of my needs and Jimmy was great. Will recommend to all. Overall view I was satisfied. I will be purchasing all my c George was phenomenal he took care of my needs and Jimmy was great. Will recommend to all. Overall view I was satisfied. I will be purchasing all my cars from this dealership from now on. More
by Vic7238
Employees Worked With
George Charalampous
