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Napleton's Valley Hyundai

Aurora, IL

4.6
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,603 reviews

December 25, 2015

New car I was referred to Boris by a good friend of mine, and I have to say it was the best car buying experience I have ever had! I in turn referred my son t More

by NCARL171
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Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic
December 21, 2015

Fantastic I would highly recommend Napleton to anyone looking to buy a new car! The staff was very friendly and I didn't feel pressured to buy anything I wasn't More

by SHAWNAWHILL
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Recommend Dealer
Yes
Employees Worked With
Shane Soto, Odis Horne
December 20, 2015

Excellent customer service! Very friendly sales team! Everyone was willing to help and made the process more fun by engaging in small talk with us, instead o More

by Rjlevine123
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Yes
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December 20, 2015

Wonderful Expereince I had the best buying experience ever at this dealership. I was treated with respect and listened to by the employees. They got me the deal I wanted a More

by NikoAna
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Recommend Dealer
Yes
Employees Worked With
Jeff, Steve Cree, Sue Shamsuddin, Michelle Malvasio, Odis Horne
December 18, 2015

Great customer service Everyone at dealership was pleasant and polite. Jordan the salesman helped us pick the right car for our family. It was the best car buying experience More

by TONEWYORK
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Recommend Dealer
Yes
Employees Worked With
December 08, 2015

Visit It was a grateful visit Brian Anderson and the finance manager Odis did a wonderful job also would like to thank Jimmy for all his help as well Than More

by JSRORRIS
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Odis Horne
December 02, 2015

Great place to buy a car This is the place to buy a car. I researched my vehicle first then talked to Internet specialist so when I went in they knew everything I wanted. No h More

by Juan658
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic, Sue Shamsuddin, Odis Horne
November 29, 2015

Best car buying experience I've ever had, After visiting four dealerships while looking for a new Hyundai Santa Fe and being promised this and that even though none of the dealerships had the More

by George
Recommend Dealer
Yes
Employees Worked With
Boris Cvijetic, Odis Horne
November 24, 2015

Great experience This visit was a much better experience than what we have dealt with earlier this year! Prompts to Brian and Jori for great service. With that, I than More

by CAMPLIN76
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Recommend Dealer
Yes
Employees Worked With
November 21, 2015

Positive Cannot speak to quality of work as I am not aware of any work performed on the new vehicle as of yet. Brian and his trainee, Nick, went out of their More

by JBROOKSGM
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Friendliness
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Recommend Dealer
Yes
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