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Napleton's Valley Hyundai
Aurora, IL
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,603 reviews
February 29, 2016
George Thanks Again George again helps me get a car for a family member. He worked with us from start to finish and we where driving home within 30 minutes. Fast and frie George again helps me get a car for a family member. He worked with us from start to finish and we where driving home within 30 minutes. Fast and friendly was the entire crew. Will be back again. Keep up the good service. More
by Vic7238
Employees Worked With
George Charalampous, Dennis Crockett
February 28, 2016
Phenomenal! My experience at Naperville Hyundai was phenomenal! Shane was very nice and helped me select the right vehicle for me. Price wise and of course credit My experience at Naperville Hyundai was phenomenal! Shane was very nice and helped me select the right vehicle for me. Price wise and of course credit wise on my end I am extremely happy with my purchase and will be buying from Naperville Hyundai again. Hyundai has an exceptional group of people working for and representing their brand. Could not be happier! More
by Dr. Mansion
Employees Worked With
Shane Soto
February 27, 2016
Happy with service I was treated so great at the dealership today. Shane Soto helped me get a new car that made my wife so happy. We were not sure if we were going to b I was treated so great at the dealership today. Shane Soto helped me get a new car that made my wife so happy. We were not sure if we were going to buy. But Jordan was able to help us find a vehicle that fit into our budget. More
by John McCain
Employees Worked With
Shane Soto
February 27, 2016
Thanks again Shane These guys made car buying easy! They were very helpful with all questions I had. I felt like they had my best interest in mind and made me felt at ho These guys made car buying easy! They were very helpful with all questions I had. I felt like they had my best interest in mind and made me felt at home. Two tumbs up! Thanks again Shane Soto. More
by K. Mack
Employees Worked With
Shane Soto
February 27, 2016
Good service Brought my existing 2012 Sonata in for 2 recalls and recommend maintenance. While waiting, Shane Soto showed me a new 2015 Sonata LTD and saw the im Brought my existing 2012 Sonata in for 2 recalls and recommend maintenance. While waiting, Shane Soto showed me a new 2015 Sonata LTD and saw the improvement that had been made, i, e, passenger seat adjustable, navigation and driving safety alerts and body style change. Bottom line, I left with a beautiful 2015 Sonata LTD! More
by Taniya
Employees Worked With
Shane Soto
February 26, 2016
Very hospitable and helpful! I came in at 18 years old, no credit, looking for a Hyundai Veloster. I would be paying mid $400's if it wasn't for the help of Jordan and Odis I woul I came in at 18 years old, no credit, looking for a Hyundai Veloster. I would be paying mid $400's if it wasn't for the help of Jordan and Odis I would have still been carless. They were able to get me into a 2014 Hyundai Accent. the car runs great! I love it. Also, Odis was able to help me even further by continuing to fight to get me a lower APR and lower my payments. Jordan on the other had. Was very helpful with finding the Accent for me. He was also very kind and hospitable towards my brother and my mother who were present with mead well as my girlfriend. The showroom was very nice and clean and very entertaining. I would always recommend this dealer to anyone and everyone. Come in and ask for Jordan and if you can also have Odis do your financial papers! More
by Luis_Cruz16
February 23, 2016
Boris and Oddis Oddis and Boris helped me get the car that I wanted. My credit was not the best. Mr. Oddis worked very hard on getting my loan approved. I will be bac Oddis and Boris helped me get the car that I wanted. My credit was not the best. Mr. Oddis worked very hard on getting my loan approved. I will be back again. Thank you Oddis and Boris. More
by WILMT365
Verified CustomerEmployees Worked With
Boris Cvijetic, Odis Horne
February 22, 2016
Great place! The main thing with this dealership is that they are not that pushy when it comes to selling cars. They are customer first. Shane the sales rep knew I The main thing with this dealership is that they are not that pushy when it comes to selling cars. They are customer first. Shane the sales rep knew I wanted a Genesis and didn't try to get me in something else. The purchasing experience was fast and I was out of the door in no joke less then an hour. More
by Shivam
Employees Worked With
Shane Soto
February 20, 2016
Pleasant, Professional, Minimal Hussle Very positive experience leasing our new Sonata with Jordan Kabranov in Sales and Odis Horne in Finance. Friendly, knowledgeable and professional--the Very positive experience leasing our new Sonata with Jordan Kabranov in Sales and Odis Horne in Finance. Friendly, knowledgeable and professional--they were able to address our needs without pushy sales tactics, but get the job done. More
by MM
February 12, 2016
Amazing Sales process was easy. No pressure. Boris helped me find the car that I wanted. I will be back again to purchase another Hyundai from Boris. Sales process was easy. No pressure. Boris helped me find the car that I wanted. I will be back again to purchase another Hyundai from Boris. More
by KEVINOCONEL
Employees Worked With
Boris Cvijetic
