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Napleton's Valley Hyundai
Aurora, IL
2,571 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,571 reviews
May 25, 2017
My New Sonata Chris was an excellence agent in helping me find my next vehicle purchase. His expertise, knowledge and friendliness was awesome. kudos to Chris. I a Chris was an excellence agent in helping me find my next vehicle purchase. His expertise, knowledge and friendliness was awesome. kudos to Chris. I am very happy with my choice because of Chris knowledge and experience with automobiles. also, very happy with Hyundai for being there for me at the right time in my life. Thanks again Chris, Katrina Bennett More
by trinalefty
Verified Customer
Helpful May 24, 2017
Car Kostas was very polite and helpful. I am very pleased with him. I will make sure to sent my family and friends. I am very happy with my new car . Kostas was very polite and helpful. I am very pleased with him. I will make sure to sent my family and friends. I am very happy with my new car . More
by ryan2017baker
Employees Worked With
Konstantinos Kourpas
May 21, 2017
5 plus stars This dealerships is one the best. Our family has bought the last three cars from Boris Cvijetic. Thank you very much Boris and Steve. Keep up the good This dealerships is one the best. Our family has bought the last three cars from Boris Cvijetic. Thank you very much Boris and Steve. Keep up the good work. More
by iakaik
Employees Worked With
Boris Cvijetic, Steve Cree
May 19, 2017
car purchase I dont usually write reviews vur i have to say that i was impressed with gow friendly everyone at the dealership was and how Kostas took his time list I dont usually write reviews vur i have to say that i was impressed with gow friendly everyone at the dealership was and how Kostas took his time listen and made our experience fun and easy More
by alexkhozan34
Employees Worked With
Konstantinos Kourpas
May 18, 2017
Great I stopped at the dealership at two oclock in the afternoon to look at cars and drove out at six with my new car. This is the way I like to buy a car, I stopped at the dealership at two oclock in the afternoon to look at cars and drove out at six with my new car. This is the way I like to buy a car, Chris identified my needs and met them, very happy. More
by pschmitt47
Employees Worked With
Chris Taylor
May 18, 2017
great place to buy a car Napleton Hyundai did a great job of taking care of my lease end and getting me into a new car fast and easy! Thanks Mike, Chris, and everyone else at Napleton Hyundai did a great job of taking care of my lease end and getting me into a new car fast and easy! Thanks Mike, Chris, and everyone else at Napleton! More
by cthom89
Employees Worked With
chris taylor, Mike Terzo
May 17, 2017
Very satisfied Wow, i didn't expect to actually have fun buying a car. My dealings elsewhere were always uncomfortable. The salesperson and in fact everyone made my Wow, i didn't expect to actually have fun buying a car. My dealings elsewhere were always uncomfortable. The salesperson and in fact everyone made my purchase very enjoyable. Thank you! More
by palerdonna
Employees Worked With
Steve Cree, Mike Terzo
May 17, 2017
Great service I'm very happy with my purchase! Kostas and the management where perfect to deal with! They made my experience fun and easy!!! I will definitely re I'm very happy with my purchase! Kostas and the management where perfect to deal with! They made my experience fun and easy!!! I will definitely recommend my family and friends!!! More
by dancoakes64
Employees Worked With
Konstantinos Kourpas
May 16, 2017
New Hyundai The gentleman who helped me was courteous, professional, knowledgeable and concise. All was taken care of in a timely manner. I appreciate all that ha The gentleman who helped me was courteous, professional, knowledgeable and concise. All was taken care of in a timely manner. I appreciate all that has transpired in regards to my purchase and will be recommending not oomph three dealership but even further, Chris Taylor, as the service I've received has been and no doubt will continue to be outstanding. More
by jegipciaco.je
Employees Worked With
Chris Taylor
May 16, 2017
Great customer service Arturo was extremely helpful throughout the entire process. I never felt pressured or rushed by him and he was very patient while I made my decision. Arturo was extremely helpful throughout the entire process. I never felt pressured or rushed by him and he was very patient while I made my decision. I'd say everything I needed to know was explained thoroughly and all of my questions were answered. Brian was also very helpful and both guys did a great job of trying to understand my needs and what I was looking for. Overall, I was very pleased with my experience. More
by deezayed
