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Napleton's Valley Hyundai
Aurora, IL
2,570 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,570 reviews
June 08, 2017
Excellent Couldn't have been more satisfied!! havent bought a new car in 16 years!! Completely happy and will use you guys in the future! Friendly staff, everyo Couldn't have been more satisfied!! havent bought a new car in 16 years!! Completely happy and will use you guys in the future! Friendly staff, everyone had a smile in their face! Love love love my car!! More
by overworked-mom
Verified CustomerEmployees Worked With
Mike Terzo
Helpful June 06, 2017
My review We love everything about the car: how it looks outside and inside, the performance, and especially the safety features and technology. We had shopp We love everything about the car: how it looks outside and inside, the performance, and especially the safety features and technology. We had shopped BMW, Mercedes, and Lexus. Our experience at Napleton Valley Hyundai was much more satisfying. Steve Cree was pleasant, knowledgeable, and took the time to answer our questions and make sure we had all the information we needed to make a good decision. More
by craig31
Employees Worked With
Steve Cree, Mike Terzo
June 03, 2017
Art's thoughts' Arturo Buono made himself available to answer my questions at all times. Arturo is a professional from the word GO! I'm handicapped and Arturo had 2 c Arturo Buono made himself available to answer my questions at all times. Arturo is a professional from the word GO! I'm handicapped and Arturo had 2 cars driven to my home. Thank you Arturo! More
by artburgstrom2a
Employees Worked With
Arturo Buono
June 03, 2017
homerun Napleton Valley Hyundai sales team has been very custom friendly, honest and professional . This is our third Hyundai we have purchased from Napoleton Napleton Valley Hyundai sales team has been very custom friendly, honest and professional . This is our third Hyundai we have purchased from Napoleton. We are very pleased with our Tucson and Sonata. More
by emitz
Employees Worked With
Steve Cree
June 02, 2017
Great buying experience Brian was very professional . He went through the whole vehicle and called and made sure that he was availble if we needed anything.He made the buying Brian was very professional . He went through the whole vehicle and called and made sure that he was availble if we needed anything.He made the buying experience very easy. More
by tomcush65
Employees Worked With
June 02, 2017
Great service and price Go see napleton. They will take care of you. No pressure. Friendly and eficient. Was a great experience shopping at napleton hyundai. Try them you wil Go see napleton. They will take care of you. No pressure. Friendly and eficient. Was a great experience shopping at napleton hyundai. Try them you will like them.. More
by friendly1966
Employees Worked With
Some mr taylor..
June 02, 2017
Love this place! Honestly everyone was understandable and helpful. They did there best to grant me my new 2017 Sonata. We love it, it meets all our needs- definitely s Honestly everyone was understandable and helpful. They did there best to grant me my new 2017 Sonata. We love it, it meets all our needs- definitely succeeded! More
by rodriguezheidi29
June 01, 2017
7th Hyundai from this location My family has been going to this dealership since 2006. We have never had a bad experience! Each and every car purchased has been outstanding, and the My family has been going to this dealership since 2006. We have never had a bad experience! Each and every car purchased has been outstanding, and the service throughout our time as customers has been at the same standard. Awesome job! More
by tom.grotto
May 31, 2017
Two vehicle lease The professionalism, courtesy and care for finding a cars that suited my requirements and budget made this dealership stand out and ultimately win my The professionalism, courtesy and care for finding a cars that suited my requirements and budget made this dealership stand out and ultimately win my business. More
by craig.poyser
Employees Worked With
May 31, 2017
Great experience. I bought a car from Nick Marsili. He took the time to see what I needed in my car and land me on something I can afford. The dealership as a whole is I bought a car from Nick Marsili. He took the time to see what I needed in my car and land me on something I can afford. The dealership as a whole is very pleasant to deal with. More
by Carbuyer
Employees Worked With
Nick Marsili
