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Napleton's Valley Hyundai
Aurora, IL
2,585 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,585 reviews
August 12, 2018
Genesis G80! Absolutely love my genesis g80! Goran was a pleasure to work with and got me in a car that love and that I'll for sure lease again once my lease is up Absolutely love my genesis g80! Goran was a pleasure to work with and got me in a car that love and that I'll for sure lease again once my lease is up. Thank you again! More
by Bahami
Employees Worked With
Goran Milidrag
August 12, 2018
Best Experience ever Nizar was very knowledgeable and knew everything about the cars i was interested in. I was comparing many makes and models. He showed me the value i Nizar was very knowledgeable and knew everything about the cars i was interested in. I was comparing many makes and models. He showed me the value in Sonatas compared to other models i was shopping. Awesome experience A+++++ More
by Nick
Employees Worked With
Nizar Assria
August 11, 2018
Excellent Service at Napleton’s Valley Hyundai I highly recommend Napleton’s Valley Hyundai for the purchase of any Hyundai vehicle. If you have the pleasure of dealing with Marcos you will be gree I highly recommend Napleton’s Valley Hyundai for the purchase of any Hyundai vehicle. If you have the pleasure of dealing with Marcos you will be greeted with great professionalism and service that goes above and beyond what is ever expected. More
by EHM
Employees Worked With
Marcos Navarrete
August 11, 2018
My Hyundai experience This dealership was very welcoming and friendly. I was greeted immediately by Marcos and he quickly assisted me in what exactly what I needed. He answ This dealership was very welcoming and friendly. I was greeted immediately by Marcos and he quickly assisted me in what exactly what I needed. He answered all my questions for me and let me know everything i needed to know. I will definitely be sending him any family and friends to him if they are interested in buying a car. He was the best. More
by Alex0120
Employees Worked With
Marcos Navarrete, Bill McWade
August 11, 2018
The Best Car Salesman Goran is the most professional, knowledgeable, hassle free, kind, understanding salesman I have ever met. My husband and I bought 5 cars from Goran a Goran is the most professional, knowledgeable, hassle free, kind, understanding salesman I have ever met. My husband and I bought 5 cars from Goran and will always refer him to our family and friends. Great deals excellent service. Thank you Goran!!! More
by Ewcik75
Employees Worked With
Goran Milidrag, Michael Hall
August 11, 2018
Buying a new car This is my 4th. car bought from this guy. Goran- you're one heck of a person, pleasure to deal with you man. I'm sure I'll be back to trade in my G80 This is my 4th. car bought from this guy. Goran- you're one heck of a person, pleasure to deal with you man. I'm sure I'll be back to trade in my G80 Sport for something new in the future. More
by Dareckibmw
Employees Worked With
Goran Milidrag, Michael Hall
August 11, 2018
Easy and Trouble Free We have visited and considered 3 Hyundai dealerships in buying Hyundai Tucson in my area. We chose Napleton Valley because their Sale Consultant (Niz We have visited and considered 3 Hyundai dealerships in buying Hyundai Tucson in my area. We chose Napleton Valley because their Sale Consultant (Nizar) made our buying experience an easy one and his handling went beyond our expectations. I strongly recommend this dealership. For easy and trouble free experience go to Napleton Valley Hyundai and look for Nizar Assria! More
by TruckFan
August 11, 2018
Thank you Nizar at Napleton's Valley Hyundai!!! My car purchasing experience with Nizar was literally the best I've had. Everyone knows buying a new car is stressful but Nizar made everything super My car purchasing experience with Nizar was literally the best I've had. Everyone knows buying a new car is stressful but Nizar made everything super easy. He knows his stuff, is polite, and took the time to answer all of my questions. Very pleased with my new car and how pleasant the experience turned out to be. I highly encourage those who are car shopping to visit Nizar. Thanks again! More
by Dave
Employees Worked With
Nizar Assria
August 07, 2018
Smooth transaction Jon was able to amicably complete the purchase of my new Hyundai. Answered all my question & effeciciently delivered our car. We will definitely be re Jon was able to amicably complete the purchase of my new Hyundai. Answered all my question & effeciciently delivered our car. We will definitely be referring customer to Jon at Valley Hyundai. Thanks again for your assistance!! More
by happytoo
Employees Worked With
Jon Smith, Michael Hall
August 04, 2018
New car purchase. Great service. Went out of the way to find the car/color I wanted in the timeframe they indicated. Very accommodating to my wants and needs. The on Great service. Went out of the way to find the car/color I wanted in the timeframe they indicated. Very accommodating to my wants and needs. The only thing I think they could have done a better job is explaining the way to utilize all the bells and whistles in the car. More
by lyn
