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Napleton's Valley Hyundai

Aurora, IL

4.7
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,585 reviews

August 18, 2018

Goran Milidrag is the bomb.com This was the 2nd vehicle I purchased from Goran and just like the first time, he made my experience easy and enjoyable. He is the reason I keep coming More

by Nikita
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag, Brian Napleton
August 18, 2018

Good people but a time consuming experience What started out as a good auto buying experience turned into a very time consuming experience. The salesman, Noel Medina was very courteous, however More

by Whitey1607
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Recommend Dealer
Yes
Employees Worked With
Brian Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony M. (Endless paperwork), Brittany McClellan, Noel Medina, Michael Hall
August 18, 2018

Car purchase Was a easy going process with Kyle Ryder he got all my problems I had! And if it wasn’t for him I would of bought from a different store. Keep up the More

by FanBoy
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ryder, Michael Hall
August 18, 2018

New Car Experience Napleton's Hyundai in Aurora: Play games...nope! Sell cars...yep. No running back & forth from sales to finance manager. My buying experience was More

by nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ryder, Michael Hall
August 18, 2018

great dealership This is the second car I have purchased at this dealership. They are wonderful from the sales staff putting you in the right vehicle to the financing More

by Alexmom2
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Duff, Michael Hall
August 18, 2018

Professional and Informative Sales Rep was very professional, answered all questions and enligthen my awareness about other vehicles in comparison with the Tucson and other Hyunda More

by NuCar 2son
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Smith
August 17, 2018

My Experience Everybody was incredibly helpful and professional in the store ranging from the customer service, the finance mangers, the salesman himself, and every More

by Michaelcrane
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
August 17, 2018

Great car buying experience We had a great experience with Napleton Valley Hyundai! Noel Medina helped us through the entire process. We didn't feel being pressured into buying i More

by Rene/Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Medina
August 17, 2018

Great people Answered and fixed any issues I had. Highly recommend Nizar. Quality service from all people and were able to find something that fit my needs. More

by Matthewpc18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
August 16, 2018

New Car The dealer was very helpful and patient with us. Very satisfied with my purchase and the great service! They worked really hard to get us what we want More

by Lexx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marsili, Michael Hall
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