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Napleton's Valley Hyundai

Aurora, IL

4.7
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,584 reviews

September 11, 2018

made me feel at home. They worked with me and I didn't feel pressured or stressed about anything. I have a great warranty and 8 would definitely recommend anyone looking fo More

by salsa907!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2018

Supportive car buying experience Steven Hall is a supportive, patient, and enthusiastic sales professional. I enjoyed buying a car at Napleton's Valley Hyundai because he kept his wor More

by SolEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hall, Michael Hall
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! If you ever have additional questions or needs, don't hesitate to reach out!

September 10, 2018

An awesome car buying experience I have been buying cars for over 50 years and my experience with Derrick Duff at Napleton Hyundai was the best I have ever had. Derrick is a no pressu More

by Steve0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Duff
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Thank you so much for sharing your recent experience with us, Steve! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 10, 2018

The Experience You're Looking For The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum mi More

by RobTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Thank you so much for your positive comments about Napleton's Valley Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2018

Very Helpful My wife and I purchased a 2018 Elantra value addition. We really enjoyed working with Ben; he was up front and honest. It didn't take awhile to finali More

by MSNJr18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Marlowe
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2018

The best experience out of many Hyundai dealerships! After visiting numerous Hyundai dealerships in IL (Elgin, Oak Lawn, darcy), the people (Pedro and Rich) at Napleton Aurora were just amazing to work More

by Jessica325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marsili, Pedro Rodriguez
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Thanks for your kind words and recommendation! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2018

Amazing 5 star service. Very patient and willing to work with me. He covered everything I needed and more. Honestly words can not describe how amazing he is. Very friendly an More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Rodriguez
Sep 14, 2018 -

Napleton's Valley Hyundai responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2018

Fast and easy car buying experience Steve made it very easy to purchase a new car! They even stayed open an extra hour and a half for me to complete the purchase. More

by Kylies29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hall, Michael Hall
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2018

Top Sales Approach My wife and I just purchased a 2018 Santa Fe Sport. I had conducted an internet search for the model we desired and utilized the True Car pricing tool More

by bgparr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nizar Assria, Michael Hall
Sep 14, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2018

Very helpful Any question I had she was very informative not leaving anything out and she was really friendly, they made purchasing through a dealership so easy! More

by Ciao59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany McClellan
Sep 14, 2018 -

Napleton's Valley Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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