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Napleton's Valley Hyundai

Aurora, IL

4.7
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,584 reviews

September 20, 2018

Great experience / exceptional customer service After visiting many dealerships for a new vehicle for my mother (a Senior with a couple disabilities) I decided to visit Napleton Hyndaui to view thei More

by Kimberly 145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria, Michael Hall
Sep 23, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new car, Kimberly! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

September 20, 2018

Amazing Experience My family has been shopping with Jordan and Hyundai for years. After a very bad car accident and totaling my vehicle Jordan and Team made my experienc More

by Jaymefigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2018 -

Napleton's Valley Hyundai responded

Thanks so much for your business! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2018

Shopping for my family car Goran helped me find my perfect family car here at Napelton Hyundai. I bought a Hyundai Santa Fe and it fits all of our family needs. I love all the f More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Sep 20, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new car, and thank you so much for the recommendation! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2018

Excellent Service I had a great experience. Pedro and Brian provided excellent service. The car was exactly what I was looking for with a reasonable price. Very excited More

by Jen F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Rodriguez
Sep 20, 2018 -

Napleton's Valley Hyundai responded

Jen, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

September 18, 2018

Can’t go wrong here Went there yesterday to look around. I was thinking of trading in my Chrysler for a Santa Fe sport but wasn’t sure if I would be able to afford it sin More

by Dianaoj33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in Finance , Derrick Duff, Keayana Gaona
Sep 20, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

September 17, 2018

Easiest sale I just purchased my new 2018 Hyundai Sonata few days ago from Jordan and I am extremely satisfied with my choice on car and salesman as well!!!!! More

by Sonata buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2018

Santa fe It took us four weeks to find the place we felt comfortable buying our car. Thanks to Jordan who made us feel that way we ended up buying our new 2019 More

by santafe2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 17, 2018

Great Team @ Napletons Bought my 5th and 6th Hyundai a few days ago from Jordan. Love my new 2019 Sante Fe Sport and my wife is enjoying her new 2018 Tucson. Jordon was know More

by MichaelLCook01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hall
Sep 20, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your positive comments about Napleton's Valley Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 15, 2018

Best experience at a dealer Going to Napelton Valley Hyundai was the best decision I made! From the second I stepped on to the lot until the minute I pulled away in my brand new More

by Kaitlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Sep 20, 2018 -

Napleton's Valley Hyundai responded

We hope everything was handled to your expectations, Kaitlin. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 11, 2018

Great Service! I've leasing a 2018 Hyundai Tucson. The transaction occurred back in June and Kyle and Michael helped to make it happen. The customer service skills More

by hyundailover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ryder, Steven Hall, Michael Hall
Sep 14, 2018 -

Napleton's Valley Hyundai responded

We appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

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