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Napleton's Valley Hyundai

Aurora, IL

4.7
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,584 reviews

September 25, 2018

Stress free process It was an easy and stress free process working with Goran to buy my new car, which I’m grateful for, because buying a car can be so overwhelming and s More

by San3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 17, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 25, 2018

Great experience Very enjoyable experience. Jordan and Mike were great to work with on the purchase of my new Sante Fe. Highly recommend this dealership to everyone More

by Refman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hall
Oct 17, 2018 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

September 24, 2018

Awesome customer service The customer service I received was superb...a special shout out goes to Arline, Service Advisor. She was very helpful, friendly, and genuinely comm More

by mkoulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arline Kuhr
Oct 17, 2018 -

Napleton's Valley Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Take care!

September 24, 2018

Great experience! I had been in the market for a new car for a while and couldn't find what I wanted anywhere, until I came to Napleton Hyundai. I felt my slaesman kn More

by Tnsstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 17, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Take care!

September 23, 2018

Great service, great experience I’ve bought quite a few cars in my life, and my Dad has bought so many (every 2 years) that I can’t even count. From the minute we walked in, we were More

by cazlyn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Oct 17, 2018 -

Napleton's Valley Hyundai responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 22, 2018

Great team and was not pressured Napleton’s Valley Hyundai provided me with excellent customer service. I didn’t even want to consider buying a brand new vehicle thinking it was going More

by Johanna
Recommend Dealer
Yes
Employees Worked With
Richard brown , Pedro Rodriguez, Michael Hall
Oct 12, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear that everything was completed to your satisfaction, Johanna! Please let us know if there is ever anything else we can assist you with.

September 22, 2018

Great experience Landed a 2018 Tucson on our very first car-shopping trip. Pedro was very nice and patient to show us around. Michael came up with some really good num More

by Mkehome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez, Michael Hall
Oct 17, 2018 -

Napleton's Valley Hyundai responded

Congratulations on your new car! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

September 21, 2018

Great experience It was a great experience working with Nizar, I got the deal that I wanted due to the great attitude of Nizar, the experience wouldn’t have been what More

by AlexG06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
Oct 12, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

September 21, 2018

New Hyundai tucson Derrick my salesman was great and awesome they got the deal done and I'm so happy with my new Tucson, Napelton has a customer for life! If you're in t More

by Kenpat12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Urban, Derrick Duff, Michael Hall
Oct 12, 2018 -

Napleton's Valley Hyundai responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 21, 2018

Excellent Experience Would highly recommend this dealer. They were very thorough, pleasant and really make you feel comfortable .Steve Hall our salesperson was great and e More

by Syd’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mentersek, Pablo., Steven Hall, Michael Hall
Sep 23, 2018 -

Napleton's Valley Hyundai responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

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