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Napleton's Valley Hyundai

Aurora, IL

4.7
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,584 reviews

October 07, 2018

Awesome!!! Great and friendly assistance and service, thank you stacks Derrick and Keayana. You are awesome! Really appreciate the prompt support and efficient More

by Tienie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Derrick Duff, Keayana Gaona
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Tienie, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2018

Amazing Salesman I walked into Hyundai with little to no faith about getting the car I wanted and Derrick made it happen for me , Wonderful sales man, make sure you ch More

by Newcargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's Valley Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 07, 2018

Comfortable and easy experience Both Steven and the finance manager were awesome. Made us feel very comfortable without being pushy. Very patience two men making our experience comfo More

by car,mom23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hall
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2018

Very helpful with my first car dealership experience Very helpful, never felt like I was forced into anything overall a great expierience and reccomend going here for a car purchase. Thank you very much. More

by Jhallissey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 05, 2018

Great Experience Last week went to check out the tucson for my son. We did not intend to buy one on the spot. Jordan Kabranov showed us all the features and also the More

by golfnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 02, 2018

Already loved my Santa Fe, love my new Santa Fe even more! I went in to take a look at the newer versions of the Santa Fe and was very pleased with the help I received from Derrick Duff. He was very knowledgea More

by marissae12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Duff
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, we are so happy to read such a great review about Napleton's Valley Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 30, 2018

Easy, low pressure, friendly experience I walked into Napleton's Valley Hyundai completely nervous and convinced that I would be treated as some little housewife who's husband was there to b More

by Nduider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Smith, Michael Hall
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

Great experience!! Goran was great and friendly!! He helped us pick out the best car and gave us a great deal! Great experience at this dealership and it’s staff! More

by Jocyjojo94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 22, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you for taking the time to leave a review for us at Napleton's Valley Hyundai. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2018

Purchased a Hyundai Elantra today-Jordan was epic!! Salesman Jordan Kabranov is a great asset to Napleton Hyundai of Aurora. His demeanor, knowlege of the vehicle, genuine professionalism, and sincerity More

by RC of Plainfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

September 26, 2018

Amazing sales person!!! Goran went above and beyond to assure my satisfaction in my car search! He is very knowledgeable and personable. I will definitely be buying from him More

by Channyfazio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Oct 17, 2018 -

Napleton's Valley Hyundai responded

We hope everything was handled to your expectations, Channy. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

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