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Napleton's Valley Hyundai

Aurora, IL

4.7
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,584 reviews

October 26, 2018

New car purchase Ben Marlowe was great to work with. Very patient with us and took his time explaining the car to us. We will definitely go back and see Ben for our More

by Hswain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Marlowe
Oct 30, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Until the next time we meet, take care!

October 26, 2018

Nizar great to work with! Nizar was the one who helped us in purchasing our “new” used vehicle. He was very friendly, helpful but not the pushy salesman type. Would definitely More

by Ds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Oct 30, 2018 -

Napleton's Valley Hyundai responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

October 26, 2018

Jordan and the whole team were fantastic! We had a great experience buying from Napleton Valley. Jordan worked with us over the course of a couple of months to get us into a car that we both l More

by austindmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in Finance
Oct 30, 2018 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

October 25, 2018

My long search is over I spent 3 weeks of and many many hours searching for the perfect explorer for me and my family. I just happened to be in the area last night so I stop More

by Argall1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
Oct 27, 2018 -

Napleton's Valley Hyundai responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

October 25, 2018

Car buying made easy It was really nice and clean while waiting in the showroom. Everybody who walked by asked if I was being helped. It was a very comfortable atmosphere More

by lpenah95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Smith, Keayana Gaona
Oct 27, 2018 -

Napleton's Valley Hyundai responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

October 25, 2018

Sales experience Jordan was awesome Very professional would recommended. Finance lady pushed the extended warranties alittle to much even after I told her wasn’t inte More

by Minooka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2018 -

Napleton's Valley Hyundai responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

October 23, 2018

New Car Purchase My 1st contact with Napleton was online. Ann in IT was helpful and followed up without being pesky :) When I finally visited the dealer was greeted by More

by sdhelwig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2018 -

Napleton's Valley Hyundai responded

Hello, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

October 22, 2018

First Time Customer I wanted to express how much I appreciate the Derrick and Derek team. They both went above and beyond to make sure that I, not only, understood the ve More

by starrchick5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Oct 27, 2018 -

Napleton's Valley Hyundai responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

October 21, 2018

tucson sale Jordan is making it so easy with no high pressure. This has been a great experience and we will be sure to recommend this dealership and Jordan to fri More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2018 -

Napleton's Valley Hyundai responded

Gloria, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2018

Best salesman ever, Miracle worker 🙌🏼 Derrick was very helpful and made this auto purchase a very pleasant experience. He genuinely cared about me getting the deal and car that I could aff More

by Kstiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Oct 27, 2018 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your positive comments about Napleton's Valley Hyundai! Please reach out to us if there is anything else we can do for you! Take care!

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