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Napleton's Valley Hyundai
Aurora, IL
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,584 reviews
February 25, 2019
Great customer service top to bottom Jordan was very accommodating and Provided great customer service. I will definitely recommend friends and family to him for future business. He was Jordan was very accommodating and Provided great customer service. I will definitely recommend friends and family to him for future business. He was very knowledgeable. More
by Louie
Employees Worked With
February 23, 2019
Amazing Experience I found the perfect car because of him! The experience was great! He made sure that I got the car that I wanted and walked out with it! I found the perfect car because of him! The experience was great! He made sure that I got the car that I wanted and walked out with it! More
by Alexusred97
Employees Worked With
Goran Milidrag
February 23, 2019
Great car buying experience Pleasure working with Derrick & Rick. Internet sales group very responsive. Everyone took a lot of the aggravation out of the car buying experience. Pleasure working with Derrick & Rick. Internet sales group very responsive. Everyone took a lot of the aggravation out of the car buying experience. I will send my friends here. More
by djh9828
February 23, 2019
Derrick Duff hooked us up with a 2019 SantaFe We had such a wonderful experience purchasing our Sonata for me and a Kona for my mom in July 2018, that we are back purchasing a Santa Fe. Derrick Du We had such a wonderful experience purchasing our Sonata for me and a Kona for my mom in July 2018, that we are back purchasing a Santa Fe. Derrick Duff and Al Abbas are wonderful to work with. Highly recommend Napletons Hyundai in Aurora!!!! More
by JeanHappyWith my Hyundia
February 23, 2019
Unique Dealership Nice experience, fun dealership, good people to work with. Made the whole experience a pleasant one. Enjoyed our Consultant Nizar!! Thanks again for t Nice experience, fun dealership, good people to work with. Made the whole experience a pleasant one. Enjoyed our Consultant Nizar!! Thanks again for the car!! More
by Ghanz
Employees Worked With
Nizar Assria
February 23, 2019
Love my new G70 Started out at four other dealerships and ended up buying my G70 from Nazar. Once I met him I knew I wasn’t leaving without the car. Had a very pleasa Started out at four other dealerships and ended up buying my G70 from Nazar. Once I met him I knew I wasn’t leaving without the car. Had a very pleasant experience. Truly everyone was great. More
by jarobes50
Employees Worked With
Nizar Assria
February 23, 2019
Great Car Buying Experience with Jordan Good Experience. Jordan was very professional and assisted me in buying the perfect 2016 Hyundai Santa Fe to fill my needs. The whole experience was Good Experience. Jordan was very professional and assisted me in buying the perfect 2016 Hyundai Santa Fe to fill my needs. The whole experience was hassle-free and not pushy. Would definitely recommend this dealership to my friends and family. Thanks Jordan! More
by Ted S
Employees Worked With
February 22, 2019
Best experience ever with Selby My experience at napleton working with selby was great! He met all of our expectation and answered all of our questions. Made our car buying experienc My experience at napleton working with selby was great! He met all of our expectation and answered all of our questions. Made our car buying experience one of a kind. The purchase process was handled in a timely manner. I would definitely recommend Selby and the dealership. More
by Josej
Employees Worked With
Selby Oliver
February 22, 2019
Success Sale went smooth with great sales team . Would recommend this dealer ship to all my friends . Everyone was very friendly and proffesional. I would buy Sale went smooth with great sales team . Would recommend this dealer ship to all my friends . Everyone was very friendly and proffesional. I would buy another Hyundai car from them again. More
by Bodzio89
Employees Worked With
Other Employees :
Brittany McClellan, Nizar Assria, Aneisha Landrum, Keayana Gaona
February 22, 2019
Beyond happy I highly recommend going in and seeing Nizar for your new car!!! He helped my husband & I pick out our perfect car for our family. Nizar is so knowle I highly recommend going in and seeing Nizar for your new car!!! He helped my husband & I pick out our perfect car for our family. Nizar is so knowledgeable! He answered all of our questions. We can’t thank him enough for all of his help! One of the best sales associate we have ever worked with!! More
by Aniabafia49
