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Napleton's Valley Hyundai
Aurora, IL
2,571 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,571 reviews
March 06, 2019
Great experience!! I had a wonderful experience with Nizar! He worked with us and we left with a great deal! Couldn’t recommend a better person to work with! I had a wonderful experience with Nizar! He worked with us and we left with a great deal! Couldn’t recommend a better person to work with! More
by Ajjesshruska
Employees Worked With
Nizar Assria
Helpful March 04, 2019
Leasing a Kona Derrick was very helpful and clear in helping me with my leasing experience. Above that, he was so friendly and made the experience a great one. Derrick was very helpful and clear in helping me with my leasing experience. Above that, he was so friendly and made the experience a great one. More
by Aglowacki
February 28, 2019
Great experience buying a used 2017 Tucson Limited Napleton Hyundai is great! Had the pleasure of working with Nizar Assria. He worked diligently to make sure I received the best possible deal on a bea Napleton Hyundai is great! Had the pleasure of working with Nizar Assria. He worked diligently to make sure I received the best possible deal on a beautiful 2017 Hyundai Tucson Limited in the gorgeous sunset orange color. I’ll be the first to admit that I’m hard-headed and know what I want when it comes to getting a good price on a car, and he went above and beyond to secure a deal! Would definitely recommend this dealership and Nizar as well. Keayana with the internet sales was also very helpful and super friendly on the phone! More
by Tuscon17
Employees Worked With
Nizar Assria, Keayana Gaona
February 28, 2019
New Car Experience Super amazing service and I had absolutely no issues whatsoever! Also Nizar Assria should get a raise since he’s very helpful and answered all my ques Super amazing service and I had absolutely no issues whatsoever! Also Nizar Assria should get a raise since he’s very helpful and answered all my questions. More
by Ineptcarguy
Employees Worked With
Nizar Assria
February 26, 2019
AHHHHMAZING Nizar helped me throughout the entire process and answered all my questions! He really is the best. This was my first time purchasing a car and he mad Nizar helped me throughout the entire process and answered all my questions! He really is the best. This was my first time purchasing a car and he made it simple and exciting! More
by Spanag4
Employees Worked With
Nizar Assria
February 26, 2019
Reliable Car Purchase After searching for a reliable new car at two dealerships, my brother recommended Valley Hyuandai. I leave for the military and few short months and n After searching for a reliable new car at two dealerships, my brother recommended Valley Hyuandai. I leave for the military and few short months and need a trust worthy car. Nizar made this process so easy and got me a great deal for a great car! More
by Hannah
Employees Worked With
Nizar Assria
February 26, 2019
Honest and gets the job done Very friendly and welcoming. Wanted to upgrade to a bigger vehicle but had nothing to put down they were able to help me and get it done without makin Very friendly and welcoming. Wanted to upgrade to a bigger vehicle but had nothing to put down they were able to help me and get it done without making my payment go through the roof! Highly recommend! More
by Carbuyer
February 25, 2019
Great customer service top to bottom Jordan was very accommodating and Provided great customer service. I will definitely recommend friends and family to him for future business. He was Jordan was very accommodating and Provided great customer service. I will definitely recommend friends and family to him for future business. He was very knowledgeable. More
by Louie
Employees Worked With
February 23, 2019
Amazing Experience I found the perfect car because of him! The experience was great! He made sure that I got the car that I wanted and walked out with it! I found the perfect car because of him! The experience was great! He made sure that I got the car that I wanted and walked out with it! More
by Alexusred97
Employees Worked With
Goran Milidrag
February 23, 2019
Great car buying experience Pleasure working with Derrick & Rick. Internet sales group very responsive. Everyone took a lot of the aggravation out of the car buying experience. Pleasure working with Derrick & Rick. Internet sales group very responsive. Everyone took a lot of the aggravation out of the car buying experience. I will send my friends here. More
by djh9828
