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Napleton's Valley Hyundai
Aurora, IL
2,570 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,570 reviews
April 03, 2019
Great experience I needed a recall done on my Elantra and the work was done quickly, everyone I dealt with was really nice and very helpful. The car was returned nice I needed a recall done on my Elantra and the work was done quickly, everyone I dealt with was really nice and very helpful. The car was returned nice and clean and I was on my way with no fuss. More
by Bill
Employees Worked With
Ken
Helpful April 02, 2019
Ben was great My sales executive Ben was a great help finding the perfect car. I was in need of quality used car for our family and Ben answered all my questions a My sales executive Ben was a great help finding the perfect car. I was in need of quality used car for our family and Ben answered all my questions and concerns. More
by D.drews
Employees Worked With
Benjamin Marlowe
April 02, 2019
Great experience I am impress every time I come to Napleton's Hyundai Goran is always very professional and helpful. Great car buying experience! I will continue to r I am impress every time I come to Napleton's Hyundai Goran is always very professional and helpful. Great car buying experience! I will continue to recommend Goran to my friends who are looking for a painless car buying experience. Thank you Goran! More
by judy
Employees Worked With
Goran Milidrag
April 01, 2019
Richmond Napleton’s experience My experience was great at Napleton’s dealership. I came all the way from Minnesota to Chicago to purchase the vehicle and it was definitely worth eve My experience was great at Napleton’s dealership. I came all the way from Minnesota to Chicago to purchase the vehicle and it was definitely worth every penny I spent on getting the car. Car salesman Ben and everyone who helped me get the vehicle I wanted was amazing. I will definitely be back there in the future for another car. I recommend Napleton’s valley dealership to anyone whose looking to buying a robust vehicle! More
by Richmond
Employees Worked With
Benjamin Marlowe
April 01, 2019
Arline is very helpful, she is the reason I return for service. The service staff does excellent work and I always appreciate getting done in a very timely is very helpful, she is the reason I return for service. The service staff does excellent work and I always appreciate getting done in a very timely manner. More
by carver1686
April 01, 2019
Great place values their customers. Went here to purchase an Elantra. Nizar was very helpful and knowledgeable in showing the car. Overall I was left with a good impression of the place. Went here to purchase an Elantra. Nizar was very helpful and knowledgeable in showing the car. Overall I was left with a good impression of the place. More
by Petersun44
Employees Worked With
Nizar Assria
March 30, 2019
Great!!!!! This dealer it’s excellent on everything. When you go to Check new and used cars. When you order parts. Also service department it’s awesome specially This dealer it’s excellent on everything. When you go to Check new and used cars. When you order parts. Also service department it’s awesome specially Kevin Kuhrt he’s great with Customers. He explained in the details what your car needs in order to keep it going end get the best of it. He’s is an easy talking man. He’s very confident at his job. More
by Manny
Employees Worked With
Julio.
March 30, 2019
Trading in my car Napelton valley Hyundai would always rate number one to me...I purchased my first car there and try been taking care of me every since. Today I went i Napelton valley Hyundai would always rate number one to me...I purchased my first car there and try been taking care of me every since. Today I went in and traded in my old car for a 2019 Elantra and the gentleman by the name of Dion Miller was the best help ever...He was very patient with ans my decisions and got me a great deal on my car. So thanks Dion I really appreciate your services today!!!! More
by Champagne12
Employees Worked With
Dion Miller
March 30, 2019
Great service! Kevin has always taken care of all my cars needs. He and his mechanics always listen and fix my problem. When they’re done they wash it for me too! Ke Kevin has always taken care of all my cars needs. He and his mechanics always listen and fix my problem. When they’re done they wash it for me too! Keep up the good work! More
by Diane
Employees Worked With
Kevin Kuhrt
March 29, 2019
Kevin Kuhrt my service advisor was great Kevin my service advisor was great he understands all my service needs for my vehicle and got them taken care of in a timely fashion I would highly r Kevin my service advisor was great he understands all my service needs for my vehicle and got them taken care of in a timely fashion I would highly recommend Napleton Valley Hyundai and Kevin my service advisor when servicing your vehicle. More
by CAR
Employees Worked With
Kevin Kuhrt
