Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Valley Hyundai
Aurora, IL
2,570 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,570 reviews
April 12, 2019
Engine recall Sam was wonderful with my repairs along with everything to do with rental car reimbursement and loaner was a 2019 Elantra I'd recommend others to get Sam was wonderful with my repairs along with everything to do with rental car reimbursement and loaner was a 2019 Elantra I'd recommend others to get work done there. He even helped me file a claim that my purchased dealer faile to handle. Thank you Sam. More
by Cbenjamin1979@g
Employees Worked With
Sam
Helpful April 12, 2019
Best salesman I ever had Dion Allen was amazing working endless hours on making the deal work for me and my family.. I highly would recommend Dion for your next purchase Dion Allen was amazing working endless hours on making the deal work for me and my family.. I highly would recommend Dion for your next purchase More
by Tuccs145
Employees Worked With
April 12, 2019
found the right car i was in for service today and started looking at some new cars. i was on the market but not ready to purchase. Nizar helped me out and showed me th i was in for service today and started looking at some new cars. i was on the market but not ready to purchase. Nizar helped me out and showed me the new Santa Fes. He made me feel so comfrotable that i eneded up buying it now. Great job and thank you. More
by 1449calima
Employees Worked With
Other Employees :
Nizar Assria, Aneisha Landrum, Keayana Gaona
April 11, 2019
Great salesman!! Ryan was very patient and listened to what my needs were when purchasing a car. I’m very happy with what I have and would recommend him to anyone. Ryan was very patient and listened to what my needs were when purchasing a car. I’m very happy with what I have and would recommend him to anyone. More
by ct81189
Employees Worked With
April 11, 2019
Easy and helpful I leased a car from Ben and the whole experience was easy and quick. I’m happy with my purchase and would visit again when the time comes to get anoth I leased a car from Ben and the whole experience was easy and quick. I’m happy with my purchase and would visit again when the time comes to get another car. More
by Jujumc4
April 11, 2019
Great Experience Goran is a top salesman who is very honest with his customers. He’s very informative and will work with you to get you the deal that you want and dese Goran is a top salesman who is very honest with his customers. He’s very informative and will work with you to get you the deal that you want and deserve. He has helped everyone in my family including myself when it comes to buying a Hyundai and he has stayed in touch with us throughout the years. If you want a real salesman, choose Goran.. You will not be disappointed! More
by EA1993
Employees Worked With
Goran Milidrag
April 11, 2019
Salesman of the year! Goran is the salesman of the year! He was so kind and patient and helped me find the exact car I wanted. I would recommend him and the dealership to Goran is the salesman of the year! He was so kind and patient and helped me find the exact car I wanted. I would recommend him and the dealership to everyone I know. Thank you Goran! More
by Aup
Employees Worked With
Goran Milidrag
April 11, 2019
The best of the best !! Goran is the best ! Super friendly and Outgoing . He was my salesman when I bought my 2017 Hyundai Tucson , literally the fastest experience of my lif Goran is the best ! Super friendly and Outgoing . He was my salesman when I bought my 2017 Hyundai Tucson , literally the fastest experience of my life ! Never makes you feel pressured into buying a vehicle . Goran found the best way to give me the lowest price on my suv . I loved my experience with him so much I’ve had multiple family members get Hyundai from him to ! More
by Amber vrtis
Employees Worked With
Goran Milidrag
April 11, 2019
Great service! My family has purchased multiple vehicles from Napleton's valley Hyundai and every time it has been a great experience. Goran was our Selesman each ti My family has purchased multiple vehicles from Napleton's valley Hyundai and every time it has been a great experience. Goran was our Selesman each time and he always made sure we were taken care of..thank you again Goran and we'll see you soon! Lease on my car is almost up! More
by Alexa
Employees Worked With
Goran Milidrag
April 10, 2019
Fast, friendly and reliable See Sam in service for the best experience ever. Compassion and speed makes this dealer my #1 go to! We will always go here. Thanks again Sam!! See Sam in service for the best experience ever. Compassion and speed makes this dealer my #1 go to! We will always go here. Thanks again Sam!! More
by Divasmom
Employees Worked With
Sam Zayed
