Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Low Key Sell I came into the dealership just to look. Brian asked the right questions so that he could show me the Santa Fe model that would suit me best. He bro I came into the dealership just to look. Brian asked the right questions so that he could show me the Santa Fe model that would suit me best. He brought the SUV up to the door for me to look at. I really wasn't interested in driving it at that point. I asked for some leasing numbers just to see what I was looking at in terms of money. He got me the numbers and kept urging me to consider leasing the vehicle. He was very laid back about the urging to lease. I never felt pressured at any point. He invited me to take a test drive and then see how I felt. I did and I ended up leasing the Santa Fe. Only downside of the process was the time spent on the paperwork. A lot longer than I have ever experienced. More
Goran, is the man!!! This is the 7th car through him and each time has exceeded expectation. Thanks Hyundai for making it happen. The family is looking forward to future b This is the 7th car through him and each time has exceeded expectation. Thanks Hyundai for making it happen. The family is looking forward to future business with Napleton Hyundai!!!! More
First Time Car Buyer This was my first time buying a new car, and Joe was super helpful. He was knowledgeable, friendly, and polite. His sales approach was not aggressive This was my first time buying a new car, and Joe was super helpful. He was knowledgeable, friendly, and polite. His sales approach was not aggressive or pushy, which I appreciated a lot. Overall, I had a good experience and I would recommend working with Joe. More
awesome job Nizar and Jorge put together the best deal to satisfy my needs. I have dealt with Napleton before and HIGHLY recommend them for anyone looking to purc Nizar and Jorge put together the best deal to satisfy my needs. I have dealt with Napleton before and HIGHLY recommend them for anyone looking to purchase a new or pre-owned vehicle Kudos to all who assisted. More
Great car buying experience I bought a car there last night and Nizar was my sales person . He was great, knowledgeable and not pushy at all! I told him a price range and he was I bought a car there last night and Nizar was my sales person . He was great, knowledgeable and not pushy at all! I told him a price range and he was able to get me into a car I wanted and within that price range . I haven’t had good experiences at other dealerships but this was the best car buying experience. Highly recommend and ask for Nizar! More
Joe is all about customer service I had my first Tucson for 10 years and decided it was time for a new one and we tried Napleton to see what they had to offer. Joe greeted us at the do I had my first Tucson for 10 years and decided it was time for a new one and we tried Napleton to see what they had to offer. Joe greeted us at the door, asked lots of questions to make sure he was showing me the vehicles that were right for me, was patient, helpful, and gave us all the time we needed to make a decision. We had a few hiccups with paperwork and Joe resolved it immediately. He follows through, is very knowledgeable, and goes out of his way. More
New car Went to buy a new car. During the test drive discovered that the car had a defect with some of the electronic safety features. Sales people worked wit Went to buy a new car. During the test drive discovered that the car had a defect with some of the electronic safety features. Sales people worked with us to provide an alternate vehicle that was equivalent and at a price that was acceptable to us. More
Great car at a great price Jordan and Kyle were both great to work with! I really appreciated their frank, open and transparent approach to our negotiation - very professional Jordan and Kyle were both great to work with! I really appreciated their frank, open and transparent approach to our negotiation - very professional and refreshing. We love the car we bought and will definitely come back to Napleton’s when we need our next car. More
Better than most I always find car shopping to be quite frustrating. But Brian Anderson made the car buying experience better than most. My daughter came in with very I always find car shopping to be quite frustrating. But Brian Anderson made the car buying experience better than most. My daughter came in with very specific wants for a pre-owned car, and Brian was able to give her one that fit the bill. I would definitely refer others to Napleton Valley Hyundai, and specifically to Brian for a good car buying experience. More
Nizar - our Sales Advisor (Santa Fe) This is about the experience and there were 2 aspects. Nizar from day one till we closed the deal was readily available to answer questions or cha This is about the experience and there were 2 aspects. Nizar from day one till we closed the deal was readily available to answer questions or chase it down. He did that with a lot of care and passion to earn the business and always being cheerful. We finally did the transaction because of the trust he quickly built. The other aspect was the dealer acknowledging the Costco program and it was a very good bargain. At the end there was a lot of extras and we walked away satisfied. Thanks Nizar/Napleton More