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Napleton's Valley Hyundai

Aurora, IL

4.7
2,586 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,586 reviews

July 18, 2019

Better experience this time than the last time Respected my time and situation. Nassria and Mustafa had great customer service. Made me and my girlfriend feel comfortable. I felt like they did the More

by Jdotson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa, Nizar Assria
Jul 19, 2019 -

Napleton's Valley Hyundai responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 18, 2019

Good experience Ben Marlowe sales associate of Napleton's helped me during my purchase. He is highly knowledgeable, friendly and helpful. As a sales associate he kno More

by Sushil 121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Marlowe
Jul 19, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2019

Very competitive pricing After spending days researching pre-owned inventory across multiple dealerships no one matched Napleton’s reasonable prices. Bought a 2017 Hyundai Sp More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran Milidrag, Nizar Assria
Jul 19, 2019 -

Napleton's Valley Hyundai responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 16, 2019

Good deal We had tough negotiations because I'm cheap person but Joe was able to find a decent deal for me. It would definitely recommend Joe to the others. More

by EL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Williams
Jul 17, 2019 -

Napleton's Valley Hyundai responded

El, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2019

Car shopping with the Pro's Mitch was on top of his game, helpful and to the point, he provided the facts,and we acted on them, Great sales person. will Most definitely , refer h More

by RaulChavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Jul 17, 2019 -

Napleton's Valley Hyundai responded

Raul, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 12, 2019

2013 Hyundai elantra The service was extremely helpful and good at communicating. They really made the process so much easier than I thought it was going to be. More

by Cbrown143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth, Nizar Assria
Jul 13, 2019 -

Napleton's Valley Hyundai responded

Thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

July 11, 2019

Napletons is a great place Mr Nizar Assria was very helpful and co-operative, he was very polite and helped us doing all procedures ! Its been a year in Illinois and he had gave More

by brk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Jul 15, 2019 -

Napleton's Valley Hyundai responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Napleton's Valley Hyundai!

July 11, 2019

Found the car I was looking for! Salesperson was very helpful and very professional. He answered all my questions and concerns. The whole process was very efficient. The closing pr More

by Yay
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Napleton's Valley Hyundai responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

July 10, 2019

Great service! The dealership is very clean and welcoming, very organized. The whole process was fast and easy. Nizar was really helpful in getting me the payments I More

by Yarroyo59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Jul 12, 2019 -

Napleton's Valley Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team. If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day.

July 09, 2019

Found exactly what we were looking for We were looking for a used car for my daughter and had spent most of the day looking at different makes and models. She told Goran what she wanted, More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Milidrag
Jul 12, 2019 -

Napleton's Valley Hyundai responded

Marty, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

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