Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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2013 Hyundai elantra The service was extremely helpful and good at communicating. They really made the process so much easier than I thought it was going to be. The service was extremely helpful and good at communicating. They really made the process so much easier than I thought it was going to be. More
Napletons is a great place Mr Nizar Assria was very helpful and co-operative, he was very polite and helped us doing all procedures ! Its been a year in Illinois and he had gave Mr Nizar Assria was very helpful and co-operative, he was very polite and helped us doing all procedures ! Its been a year in Illinois and he had gave us the best “customer service”. This guy gave an idea about all hyundai cars and how they work!! More
Found the car I was looking for! Salesperson was very helpful and very professional. He answered all my questions and concerns. The whole process was very efficient. The closing pr Salesperson was very helpful and very professional. He answered all my questions and concerns. The whole process was very efficient. The closing process was very easy and clear. More
Great service! The dealership is very clean and welcoming, very organized. The whole process was fast and easy. Nizar was really helpful in getting me the payments I The dealership is very clean and welcoming, very organized. The whole process was fast and easy. Nizar was really helpful in getting me the payments I needed. Everything was broken down and everything was explained well. Thank you Napleton's Valley Hyundai! More
Found exactly what we were looking for We were looking for a used car for my daughter and had spent most of the day looking at different makes and models. She told Goran what she wanted, We were looking for a used car for my daughter and had spent most of the day looking at different makes and models. She told Goran what she wanted, push button start and a big screen (I thought they were ridiculous requests) After test driving a couple cars he suggested A 2019 Hyundai Elantra. This car had what she wanted and was with in our budget. Thanks Goran !! More
I won't work with anyone besides Brian Anderson There is only one person in sales I will work with at this dealership as he is the only one even slightly willing to be honest to his customers and th There is only one person in sales I will work with at this dealership as he is the only one even slightly willing to be honest to his customers and that is Brian Anderson. The rest will waste your time at best and disrespect you blatantly at worse. Between my immediate family and I, this dealership has gotten 7 cars unloaded and this changes nothing. We have never asked for special treatment, just basic human decency and only but member of the sales team that we have encountered has been able to manage that. I give this dealership 3 stars only due to Brian Anderson. More
Jordan was great to work with. I was looking for a Kona sel and he listened to exactly what I was looking for and didn’t play any games. Not pushy at all and followed to work with. I was looking for a Kona sel and he listened to exactly what I was looking for and didn’t play any games. Not pushy at all and followed up in a timely manner. More
Very friendly and patient !! I really am happy with my first new Huyndai that I bought last week ! My sale was Mitch who was very friendly and patient and thoughtful . He took ti I really am happy with my first new Huyndai that I bought last week ! My sale was Mitch who was very friendly and patient and thoughtful . He took time to introduce the cars by online and in real. He helped me to pick up the car that I satisfied the most. I AM VERY APPRECIATED and highly recommend him ! More
Fabulous This is my fist hyundai car and I couldn't be any more happy with my new vehicle. Everyone at napleton's hyundai was great as well and made my buyin This is my fist hyundai car and I couldn't be any more happy with my new vehicle. Everyone at napleton's hyundai was great as well and made my buying experience nice and easy. Thanks Goran for all your help. More
Smooth and concise. I came with with low expectations having been searching for a vehicle for quite some time now. I spent my entire Saturday at another dealership doing I came with with low expectations having been searching for a vehicle for quite some time now. I spent my entire Saturday at another dealership doing the paperwork and getting things ready to drive off the lot in that vehicle only to be told that because it was Saturday they could not get a bank to approve the financing. I went home and felt super demotivated, after all I did just let them run my credit and I didn't even get the car. I waited and called back on Monday only to be told this time that they didn't have time to get to my packet but that they would show special attention to it on the following day. I called back the next day only to find out that my salesman, the finance manager and the General Service Manager were all off. I pulled my application and gave up hope. At work on this Tuesday afternoon I heard a commercial on the radio about the "Napleton Experience". I plugged it in my GPS and headed over. I walked straight into the showroom and was quickly greeted by the salesman and offered refreshments. I declined so as to release my frustrating story and see if this guy could truly help. He asked what I was looking for and quickly suggested I come take a look at the 2019 Tucson. Instead of taking me on to the lot where this car was parked this guy (Nizar Assria) drove the whole car up to the front door in the shade so I could take my time and inspect the vehicle. Absolutely fell in love with the car and the white pearl paint. I called my wife to head over and Nizar had my business. He was very attentive and remained professional throughout the entire process, delivered exactly what he said he would. Promised that I would not leave unsatisfied and most of all very seamless process. No hiccups in the negotiation process whatsoever, I would counter his offer and he would counter mine, etc. Truly an honorable businessman. This isn't my first time purchasing a car and I could tell he wasn't new to selling vehicles but at the end of the day I was given a good deal that allowed me to get exactly what I wanted for cheaper than I expected and I'm more than positive he was not unpleased with the outcome. I would definitely recommend this dealer and Nizar to the community and hope to do business with them in the future. More