Napleton's Valley Hyundai

Very Good Experience I had a very good experience after a poor one at another Napleton's in Urbana, IL. Brian Anderson was great. He was knowledgable about the car and v I had a very good experience after a poor one at another Napleton's in Urbana, IL. Brian Anderson was great. He was knowledgable about the car and very helpful. I also worked with the Regional Manager, Michael Mizwicki. Michael made sure that I got a vehicle I really wanted and for a great deal. I couldn't be happier with my experience and my new car. More

Horrible experience Bought a used vehicle from them and they never completed a safety or emissions test. They kept telling us to bring it back in to get it done after we Bought a used vehicle from them and they never completed a safety or emissions test. They kept telling us to bring it back in to get it done after we already came back a day later to pick it up. The management and Ed Napleton team have no desire to build a long term relationship with you just a quick sale. Don’t expect a solution to anything after the sale is finalized More

Amazing. More than I ever expected. They take great care of their customers here. They really go above and beyond to help. They are extremely friendly and very enthusiastic at this locat They take great care of their customers here. They really go above and beyond to help. They are extremely friendly and very enthusiastic at this location! More

Best Sales Rep in the WORLD!!! Amazing experience I’ve ever had in all of my years purchasing vehicles. Everything went smoothly and at my pace. I never felt pressured at all (only Amazing experience I’ve ever had in all of my years purchasing vehicles. Everything went smoothly and at my pace. I never felt pressured at all (only to eat some snacks :) ) Every staff member I encountered during my visit was happy and friendly. I will definitely be recommending this dealership to all of my friends and family. I took a stack of cards for my office breakroom! Go see Nizar - go to Napleton’s Valley Hyundai!!! Not only will you get an amazing deal, you’ll be greeted with amazing customer service!!!!! More

EXHAUSTING Nema Lotfizadeh the salesman was great and very helpfull. Oscar the sales manager is worthless as far is i'm concerned, took 4 hours to get into finan Nema Lotfizadeh the salesman was great and very helpfull. Oscar the sales manager is worthless as far is i'm concerned, took 4 hours to get into financing never again. More

Napleton Aurora Hyundai withholds safety information I purchased a certified used 2016 Tuscon with 36,000 miles is March. Had to purchase the extended warranty per the dealership because it was a certifi I purchased a certified used 2016 Tuscon with 36,000 miles is March. Had to purchase the extended warranty per the dealership because it was a certified vehicle for over $3000 as well. The car has been in for service at least once a month for the same issue. When the car accelerates from a stopped position it jumps as if going over speed bumps and almost stalls completely when trying to turn in traffic. The dealership kept saying there was nothing wrong with it! Today a service manager was honest and informed us the vehicle had been discontinued because of the problems and they would do nothing about it! This was not disclosed at the time of the sale. More

The Third Time Around Is A Charm Hyundai never disappoint us when looking for a new car. NIZAR ASSRIA was very helpful making sure we met our needs and able to come out with much more Hyundai never disappoint us when looking for a new car. NIZAR ASSRIA was very helpful making sure we met our needs and able to come out with much more than we expected. Thank you so much Nizar for sharing all of your knowledge and years of experience. Job well done!!! More

New car purchase This was the most enjoyable car purchase I have ever experienced. Nizar Assria was pleasant, knowledgeable, and very respectful. All the Employees wit This was the most enjoyable car purchase I have ever experienced. Nizar Assria was pleasant, knowledgeable, and very respectful. All the Employees with whom we had contact were friendly & very accommodating. I would definitely recommend this dealership to family and friends More

1st Class Treatment! We live in Wisconsin, and I contacted Goran by phone one evening regarding a 2015 Nissan Quest that Napleton Valley Hyundai had for sale. We negotiat We live in Wisconsin, and I contacted Goran by phone one evening regarding a 2015 Nissan Quest that Napleton Valley Hyundai had for sale. We negotiated by text several times and reached a deal that same night. I was always treated with courtesy and respect, and reached a very fair and equitable deal with Goran. The 500+ mile round trip was well worth it. Goran's a straight-shooter with a great personality, and I'd buy an auto again from him in a heartbeat! Great dealership too! More

Clean, easy deal One of the best dealerships I've purchased from. Would recommend to seasoned buyers. Thank you again for the great deal on a great car! One of the best dealerships I've purchased from. Would recommend to seasoned buyers. Thank you again for the great deal on a great car! More