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Napleton's Valley Hyundai

Aurora, IL

Overview
Employees
Reviews
Vehicles
4.6
2,603 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,603 reviews

October 10, 2019

This is the second vehicle I lease from Napleton’s Valley Hyundai, their customer service is AMAZING! Thank you to Kostas he explained everyone in detail to me. The best part is that they go above and beyond More

by Enedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
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Oct 15, 2019 -

Napleton's Valley Hyundai responded

We understand it's a big decision where and who you purchase your car from, and we are grateful to have been chosen, Enedina. We hope you continue to choose Kostas and the team for all your automotive needs! Take care!

October 10, 2019

ARLINE KUHR BEST SERVICE ADVISOR My experience with Arline Kuhr was positive and professional when service my car. Thank you Arline Kuhr! For making my experience at Napleton Vall More

by DRAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARLINE KUHR
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Oct 15, 2019 -

Napleton's Valley Hyundai responded

Dragan, thank you so much for your feedback! Arline will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 08, 2019

All around great service! From Ann to Brian to Ryan to Matt to Bryan. I truly don't enjoy car shopping and they all worked together to make the process smooth and quick. I never felt any pressure and my d More

by Mpicky
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hammonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2019 -

Napleton's Valley Hyundai responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your daughters new vehicle, we will be more than happy to assist you! Safe travels!

October 07, 2019

My dealership is Kostas. He was kind and curious. I would recommend this dealership to anyone who enquiries about my Palisade vehicle. Thanks Kostas and Jason!!!! More

by Nathaniel Smith
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
Report | Print
Oct 10, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear Jason and Kotsas took such great care of you, Nathaniel! We hope we can continue to be of service to you down the road! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 05, 2019

I had a great experience in Hyundai! Kostas was the one helping us with our choice! He was very helpful and experienced! We strongly recommend Kostas! More

by Annie Finn
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
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Oct 09, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear Kostas took such great care of you, Annie! We hope we can continue to be of service to you down the road! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 05, 2019

Michael Cummins and team were awesome! Helped us get what we wanted at a fair price. Very Happy! I highly recommend Napelton Hyundai in Aurora! More

by Msawbby
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cummins, Mr. Santana in Finance
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Oct 09, 2019 -

Napleton's Valley Hyundai responded

Thank you for your support! We're happy Michael could help. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 05, 2019

I would like to take the time to thank Nizar and the whole Hyundai team for there hard work in getting me approved for my brand new vehicle I would recommend them to anyone interested in purcha More

by Tiffany
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
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Oct 09, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car, Tiffany! It is great to hear Nizar and the team were knowledgeable and pleasant to work with. We hope to see you again! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 05, 2019

I want to start off by saying he is professional and patient my sister was in the market for a Palisade and he gained our trust from the start provided us with a nice friendly experience from s More

by Kimberly
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Report | Print
Oct 09, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear Nizar took such great care of you, Kimberly! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Valley Hyundai!

October 05, 2019

Absolutely awesome!!!!! Nizar is first class and the best salesmen I have ever dealt with. Super personable and explains everything in fantastic detail!!!!! He is as good as More

by bvites01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Report | Print
Oct 09, 2019 -

Napleton's Valley Hyundai responded

We're glad to hear Nazir took such great care of you! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Valley Hyundai! We hope we can continue to be of service to you down the road!

October 04, 2019

I bought a car from Kostas in 2017 and I came back a Napleton valley Hyundai and kostas was still with Hyundai. That made me extremely happy! I traded my Tucson for a 2020 Elantra Value Editition. I’m v More

by Danielle Coakes
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
Report | Print
Oct 09, 2019 -

Napleton's Valley Hyundai responded

Danielle, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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