Napleton's Valley Hyundai

Pricing a used car The service was great. Ryan was excellent at everything. I would recommend him as somebody to advise you when purchasing a new car. He made everything The service was great. Ryan was excellent at everything. I would recommend him as somebody to advise you when purchasing a new car. He made everything simple and easy for me to understand. More

PURCHASED A NEW CAR ONLINE ONCE I DETERMINED I WANTED TO PURCHASE A NEW HYUNDAI IONIQ I USED A NUMBER OF ONLINE SEARCH WEBSITES (FOUND AUTO TRADERS TO BE THE BEST). FROM THE DE ONCE I DETERMINED I WANTED TO PURCHASE A NEW HYUNDAI IONIQ I USED A NUMBER OF ONLINE SEARCH WEBSITES (FOUND AUTO TRADERS TO BE THE BEST). FROM THE DEALERS PARTICIPATING ACROSS THE UNITED STATES NAPLETON'S PRICE WAS SIGNIFICANTLY LOWEST. I THEN CONTACTED RICK CUNNINGHAM THE SALES MANAGER BY PHONE, NEGOTIATED THE DEAL (NO HAGGLING!!)-WE CAME TO AGREEMENT WITHIN MINUTES! THEN PROCEEDED WITH EXCHANGING INFORMATION ie. LENDER, INSURANCE, METHOD OF PICKING UP (I LIVE IN FT MYERS FL-THEIR DEALERSHIP IS IN AURORA, IL). I FLEW INTO CHICAGO O'HARE AND WAS PICKED UP BY A SUPER EMPLOYEE AND NICE GUY NAMED CHUCK-HE DROVE ME 30 MILES BACK TO THE DEALERSHIP. I MET WITH RICK WHO HANDED ME OFF TO A SALESMAN TO CONSUMATE THE DEAL-THEIR TOP SALESMAN JORDAN KABRANOV. HE WENT OVER EVERYTHING, PROGRAMMED THE ONBOARD COMPUTER AND LINKED WITH MY PHONE AS WELL AS TOOK CARE OF FINALIZING THE SALES PORTION-THEN I WAS TRANSFERRED TO THE FINANCE MANAGER-OMAR WHO DID A NICE JOB CLOSING OUT MY PURCHASE. THE ENTIRE TIME AT THE DEALERSHIP WAS UNDER 45 MINUTES!!! THEN AS I WAS WALKING OUT THE DOOR I MET AL (WHO I THINK WAS THE GENERAL MANAGER) I CONVEYED HOW GRATEFUL I WAS FOR THE FANTASTIC SERVICE AND PROFESSIONAL TREATMENT I WAS AFFORDED. THIS IS MY 4TH VEHICLE PURCHASED ON LINE-THE OTHER THREE WERE VERY GOOD ALSO-BUT NAPLETON STOOD OUT AS THE BEST! I'M SURE ANYONE WOULD RECEIVE THE SAME SERVICE I DID.. More

Goran , you did it again! Thanks again Goran, Your the best! Exceptional customer service as always. So happy with my purchase of my new elantra. I love it. See you soon Gor Thanks again Goran, Your the best! Exceptional customer service as always. So happy with my purchase of my new elantra. I love it. See you soon Goran! More

Friendly and Over all amazing experience Nizar was a very friendly salesman, we felt welcomed right from the start. He explained everything very well, it was over a great experience and I wou Nizar was a very friendly salesman, we felt welcomed right from the start. He explained everything very well, it was over a great experience and I would recommend coming here for your next car! More

Couldn’t ask for better!!! Went in car looks great drives great and driving home in a great Hyundai!!! Nizar was great and did all he could for me to put me in this car Went in car looks great drives great and driving home in a great Hyundai!!! Nizar was great and did all he could for me to put me in this car More

Good experience Over all I had a great buying experience, I can say that it really went smooth. The rep did a great job at answering all my questions and showing me t Over all I had a great buying experience, I can say that it really went smooth. The rep did a great job at answering all my questions and showing me the cars options as well. More

Fantastic Experience We worked with Hannah Voss who I would highly recommend you ask for at the front. We were looking at the Santa Fe and she was very knowledgable, frie We worked with Hannah Voss who I would highly recommend you ask for at the front. We were looking at the Santa Fe and she was very knowledgable, friendly, professional, and very low pressure. It didn't feel like the traditional 'car buying experience'. It didn't hurt that we thought the Santa Fe offered a huge amount of value for the price with every safety feature you knew about and some you didn't available. More

Superior Service A couple of days ago I had the oil changed on my sonata at Bartels in Plainfield. The next day my car was making a knocking noise and it kept getting A couple of days ago I had the oil changed on my sonata at Bartels in Plainfield. The next day my car was making a knocking noise and it kept getting louder and louder. I was afraid to drive it so after work today I went to Napleton's and Mike Petrasek (Service Manager) and Tech Jim (sorry Jim I don't know your last name) took care of me. They figured out the problem (Bartels did not properly tighten the lug nuts on 2 of my tires) Jim went the extra mile to take each tire off and check to make sure there was no damage and put everything back together the right way! Thank you so much Jim and Mike!! I will not take my car anywhere else except Napleton's from now on! I don't want to even think of what could have happened if I didn't stop here tonight! More

Great experience My family and I visited Napleton Hyundai because we were in the market for a used car. We were greeted with friendly faces and Nasir was very helpful My family and I visited Napleton Hyundai because we were in the market for a used car. We were greeted with friendly faces and Nasir was very helpful and attentive to our needs. He was very down to earth and we felt very comfortable with him. Thank you, Nasir and Napleton for your great customer service! I’ll definitely be back if I’m in need of an another amazing vehicle. More

Great Product I just purchased a Palisade from Nizar and it was a great experience. This truck is awesome. Nizar showed me how to operate the car and went threw th I just purchased a Palisade from Nizar and it was a great experience. This truck is awesome. Nizar showed me how to operate the car and went threw the entire truck with me More