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Napleton's Valley Hyundai
Aurora, IL
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,584 reviews
November 16, 2019
Ryan was awesome to work with. He had made my experience leasing a car quick and easy. I would definitely recommend coming to this dealership but make sure you ask for Ryan if you want the best! leasing a car quick and easy. I would definitely recommend coming to this dealership but make sure you ask for Ryan if you want the best! More
by colls4
November 15, 2019
Highly recommend Actually it was a very good experience with the beautiful people here and i get a good deal from them and they was so kindly Actually it was a very good experience with the beautiful people here and i get a good deal from them and they was so kindly More
by Muhammadabady89
November 15, 2019
Amazing dealership! I highly recommend Napleton dealership if you want to get a good deal and knowledgable team who takes care of all of your concerns and answer all of y I highly recommend Napleton dealership if you want to get a good deal and knowledgable team who takes care of all of your concerns and answer all of your questions. You are luck if your representative is Nizzar! He is Extremely amazing, nice and friendly person! More
by Ahmed Fathalla
November 14, 2019
Goran is knowledgable and genuine. I’ve purchased two cars from him and so has my sister. He presents all possible options and solutions and tries his best to find what you’re looking for. The guys overa cars from him and so has my sister. He presents all possible options and solutions and tries his best to find what you’re looking for. The guys overall at Napleton are friendly and genuine. They make the process as painless as possible. More
by iman1023
Employees Worked With
Goran Milidrag
November 14, 2019
Unexpectedly Pleasant I HATE buying cars! I hate everything about it. BUT, the experience I had at Napleton Valley was rather...pleasant! Great knowledgeable service from N I HATE buying cars! I hate everything about it. BUT, the experience I had at Napleton Valley was rather...pleasant! Great knowledgeable service from Nizar. He worked with us with no pressure. The entire experience was friendly, efficient, and done in record time. AND we walked away with a great car (!!heated steering wheel!!) at a great price! More
by Pamela Keating
Employees Worked With
Nizar Assria
November 13, 2019
Dion Allen Is excellent in taking care of the buyers, kind, patience and taking care of the needs. He showed me the best possible deals and offers which saved me lots of dollars kind, patience and taking care of the needs. He showed me the best possible deals and offers which saved me lots of dollars More
by Sbalaji2007
Employees Worked With
Dion Allen
November 13, 2019
Dion Allen was amazing! He took over to help Matt out because Matt had other folks he needed to help and boy was I surprised with how everything went down. I will definitely send people to this dealershi because Matt had other folks he needed to help and boy was I surprised with how everything went down. I will definitely send people to this dealership!! Thank you!! More
by Johnrogus99
November 12, 2019
We just bought a car from Nizar and it was our best experience of car buying ever. He listened to what we wanted, followed up when he promised to and came up with a great deal. We’ll be back to buy fro experience of car buying ever. He listened to what we wanted, followed up when he promised to and came up with a great deal. We’ll be back to buy from him again, for sure. We recommend his services - 10/10 More
by Katherine
November 11, 2019
Great Staff and service Worked with Nazir who helped me get into my Jeep with no hassle. I would highly recommend this dealership if you are in the market for a new vehicle. Worked with Nazir who helped me get into my Jeep with no hassle. I would highly recommend this dealership if you are in the market for a new vehicle. More
by Jeff B
Employees Worked With
Nizar Assria
