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Napleton's Valley Hyundai
Aurora, IL
2,701 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,701 reviews
May 07, 2026
My rep, Jose Serrano, was pleasant to work with. I am very happy with my new vehicle! This is the fourth time I have purchased a vehicle from this dealer. My only complaint is that I noticed a scrat I am very happy with my new vehicle! This is the fourth time I have purchased a vehicle from this dealer. My only complaint is that I noticed a scratch in the paint on the fuel door and I had asked for that to be taken care of. I had mentioned it several times. Today was the first day I bought fuel and I see that the scratch is still there. My ask is that they make sure to follow through with the customer’s request before they leave the lot. More
by amysfarabaugh
Employees Worked With
April 30, 2026
Easy to work with the management and sales staff are awesome financing this car made sense because of the low rates and the finance department made it easy and smooth process to the whole process 👍 awesome financing this car made sense because of the low rates and the finance department made it easy and smooth process to the whole process 👍 More
by eddykhatib
Employees Worked With
Other Employees :
Dion
April 25, 2026
Yosimar was excellent to work with, great communication and made the process very easy. I would definitely go to this dealership again. They are great. and made the process very easy. I would definitely go to this dealership again. They are great. More
by jasoncormany
April 22, 2026
Dealer was great. I was greeted quickly, the representative kept in constant contact, I was provided a detailed walk-through and given sensible options. Work was compl I was greeted quickly, the representative kept in constant contact, I was provided a detailed walk-through and given sensible options. Work was completed quickly and as far as I can tell they did a good job. More
by MDW0125
Employees Worked With
Michael Manning
April 10, 2026
I had a great experience working with Dion at Hydunai when purchasing my 2024 Honda Accord. From the moment I walked in, Dion was professional, knowledgeable, and genuinely focused on making the process when purchasing my 2024 Honda Accord. From the moment I walked in, Dion was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. He took the time to answer all of my questions, walked me through the details of the vehicle, and made sure I felt confident in my purchase Dion’s transparency and attention to detail stood out, and it’s clear he cares about his customers having a positive experience. I’m extremely happy with the purchase and would recommend Dion to anyone looking for a quality vehicle and excellent service. More
by Rlambke
Employees Worked With
Dion
April 10, 2026
We work with Jordan buying our vehicle and he was awesome. He was very attentive and understood our needs completely. We finalize the purchase in no time and he explained all the features of our new awesome. He was very attentive and understood our needs completely. We finalize the purchase in no time and he explained all the features of our new vehicle. More
by madbeer07
April 05, 2026
I drove 4. 5 hours to test drive a Niro at another Hyundai dealership 30.4 miles away from Napleton's. (Rhymes with amily) They promised to have the car ready w 5 hours to test drive a Niro at another Hyundai dealership 30.4 miles away from Napleton's. (Rhymes with amily) They promised to have the car ready when I arrived. It was a horrible experience. Called Napleton's last minute as they had one Niro on the lot. We arrived, car was ready and waiting, salesperson was waiting, and we started the process of test driving and buying a car. Great experience from start to finish. Daniel Martinez was our sales rep and he was great!! There were a couple things that needed taken care of after I bought the car (CPO car manuals, remove lojack, and bluelink activation). Daniel followed up mutliple times to make sure it was taken care of. Never had this from a car dealership, especially not even buying a brand new car. If this is the way they treat their used car customers, buying a brand new car should be even better. If you're in the market for a Hyundai, come here first. More
by beebster
April 01, 2026
Daniel Cabac is probably the best dealer there. Everything was fast and professional—no stress, no pressure. Most importantly, he really knows his job and understands the client. Highly recommend w Everything was fast and professional—no stress, no pressure. Most importantly, he really knows his job and understands the client. Highly recommend working with him. More
by Dimetry Orgulis
Employees Worked With
Daniel Cabac
