Napleton's River Oaks Honda

Above and beyond service The exceptional service I received at Napleton's River Oaks Honda by my salesman Rhyan Hatter warrants a few minutes of my time to author a review. I The exceptional service I received at Napleton's River Oaks Honda by my salesman Rhyan Hatter warrants a few minutes of my time to author a review. I had been searching for some time for the right vehicle for my sixteen-year old son. As a single parent, I was looking for the right price on a reliable, quality automobile, coupled with a business transaction I could have confidence in. After months of on-line searching and a few unsuccessful visits to dealerships, I finally found exactly what I had been searching for, but it was at a dealership 88 miles away! I called and was connected with Tina, an on-line sales representative who was so friendly and helpful, she immediately set me at ease for the experience ahead. I was then put in touch with my salesman, Rhyan. I had many questions, pressed for a lot of details, and he handled every question I threw his way, went out of his way to provide not only all of the additional information I sought, but sent extra photos and pursued every option to win my business, which he ultimately did. Being that the dealership was a two hour drive away from my home, and I was not comfortable with having my newly-licensed driver son make such a trip, Rhyan generously agreed to drive the car to my home for me, on his day off, no less! Rhyan's professional demeanor, and sincere kindness, made this not only a wonderful experience, but helped me achieve providing a wonderful surprise for my son. Thank you Rhyan for touching this mother's heart and being such a blessing to my family! More

VIP Treatment After an unpleasant initial experience, Mr. Shackleford ("Shaq") resolved all our issues and concerns. He loves what he does and it shows. Highly re After an unpleasant initial experience, Mr. Shackleford ("Shaq") resolved all our issues and concerns. He loves what he does and it shows. Highly recommend Him! More

great custormer service this is my second forte that I purchase from this dealer ship the first time my husband I was in there so lone I got so upset about how long it took this is my second forte that I purchase from this dealer ship the first time my husband I was in there so lone I got so upset about how long it took to make the purchase the city of Chicago snow plow truck hit it so I had to come and purchase another one I love the way the forte drive and this time the sales person I had was Antonio and was fantasci he id a great job by not making me stay in store so long thank for that More

Daniel was really kind. He made me feel extremely comfortable while purchasing my first new car. He was patient, and I would definitely recommend Kia motors to friends and family. comfortable while purchasing my first new car. He was patient, and I would definitely recommend Kia motors to friends and family. More

Unbelievable professionals. They went out of there way to Unbelievable professionals. They went out of there way to help me secure another loan that was better than the loan I came to the dealership . I reco Unbelievable professionals. They went out of there way to help me secure another loan that was better than the loan I came to the dealership . I recommend them !!!! I think I'm using a Honda for life as long as it's coming from this dealership . More

Amazing service from sales consultant. Shack made the entire process simple and stress free. I purchased a brand new 2014 Honda Accord at a great price. I will definitely continue service with Honda in t entire process simple and stress free. I purchased a brand new 2014 Honda Accord at a great price. I will definitely continue service with Honda in the long run. If anyone visits Napleton Honda in Lansing, speak and consult with Shack. More

I recently went in to shop around and meet this very nice guy named Gabriel Rodriguez who greeted me in the most nicely way and helped me Find the car I wanted I was very satisfied with my experience with h guy named Gabriel Rodriguez who greeted me in the most nicely way and helped me Find the car I wanted I was very satisfied with my experience with him I would recommend him to anybody More

These guys were great...persistent without the pressure or hassle that goes with buying a new or used vehicle...also got a good price on my Yukon Denali. or hassle that goes with buying a new or used vehicle...also got a good price on my Yukon Denali. More

Everything in the honda dealershiper is great.It has amazing cars and prices.Everyone here is nice and friendly, they made me felt great about making my purchase amazing cars and prices.Everyone here is nice and friendly, they made me felt great about making my purchase More

Very good service. Pleasant overall experience. Associate worked with our price range and we were very happy with the outcome. Would recommend to a family member. worked with our price range and we were very happy with the outcome. Would recommend to a family member. More