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Napleton's River Oaks Honda

Lansing, IL

4.8
1,204 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the ...
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17220 Torrence Ave

Lansing, IL

60438

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Showing 1,204 reviews

August 01, 2016

Made the Deal Thanks to Autry Phillips, Joseph Ritchie, Kim Stiehler, and Jill Verbich for their abilities to get my husband into a brand new Honda Accord. Great T More

by Trina Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim Stiehler, Joseph Ritchie, Autry Phillips, Jill Verbich
July 29, 2016

They went the extra "mile", literally ! A special thanks goes out to Jeff Parham for putting me in a car better than I had originally shopped for. This is one dealership that goes above and More

by ken k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Basic, Jill Verbich
July 24, 2016

Once Again A Great Experience At Napleton River Oaks Honda My husband and I have had the pleasure of purchasing several cars from this dealership. We met with salesman Mohamad Suleiman ("Moody"). I must say More

by Green2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Suliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Odeh, Jill Verbich
July 23, 2016

Kevin Notter sales associate Kevin Notter saleman Dab Basic mgr y Napleton River Oaks Honda nos trataron muy bien muy amables amigables super recomendados un placer tartar con ell More

by Adolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Notter saleman and Dan Basic Manager , kim Stiehler
July 23, 2016

Nick Beckman I just got my new car here and Nick Beckman was my sales guy, he was really great and diligent about getting the deal done. Frank Odeh was also great. More

by Twiggy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beckman and Frank Odeh
July 21, 2016

An Honest Experience I had the opportunity to have an honest experience at River oaks Honda. I met with Darryl Taylor who orchestrated the deal Tony Preston who approve th More

by Dinkiegreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Taylor, Frank Odeh GM, Jill Verbich Customer Relations, Janis Joseph in service, Tony Preston
July 20, 2016

Tony and Moody take care of customers like they are family I came to Napleton Honda in River Oaks on a whim because I found the car of my dreams online. When I arrived, I knew I loved the car, but I thought it More

by kaerics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Suliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Preston
July 20, 2016

My experience with purchasing at Honda River Oaks We return repeatedly to Honda River Oaks because of my salesman, Jeffrey Pathan. We tell him what we want and he works with us. No pushing, no hard se More

by Pastor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2016

Happy Mohamed Suleiman of Napleton River Oaks Honda was awesome to deal with! Great dealership! Highly recommend got a good deal from Mohamed Suleiman Napl More

by BIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Suliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2016

THEE BEST CAR BUYING EXPERIENCE EVER!!!!!!!! My salesman Darryl Taylor put me in the car that I didn't even think was possible. Tony Preston was extremely honest about the amount of money I was e More

by KGreenleaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Taylor, Andrew Harris, Jill Verbich, Frank Odeh, Tony Preston
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