Acura of Palm Beach

I arrived at the dealership check in lane for my ACURA to be serviced, and was immediately greeted and checked in. Their waiting area is exemplary. Very wide, open very well lit and windows to the outside al be serviced, and was immediately greeted and checked in. Their waiting area is exemplary. Very wide, open very well lit and windows to the outside also sofas, comfortable chairs some small tables with seats next to each one if you wanted to have a snack or read a book or whatever you had a choice. They also have quite a few desks with chairs, not huge desks that you would have in your own home obviously, but they are personalized so should I say privatized so that you feel that you are working alone there. One of the employees who happen to pass by while you were sitting if you were looking up, they would not smile say hello. Everyone was very welcoming. That entire waiting area as well as the ladies room were immaculate, and they are constantly going through and making sure of that it is maintained. The customer service representative who was the liaison between me and the technicians was Zeek. A friendly, professional, welcoming, informative, and all around good natured individual who made my visit there a relaxed one. I truly appreciate his expertise and look forward to having him as representative to me in the future. More

Interested in leasing or purchasing an Acura-? Then head straight to Acura of palm Beach (previously known as Napleton Acura) and ask to have their Senior Sales Consultant MARK GAWERECKI work with Then head straight to Acura of palm Beach (previously known as Napleton Acura) and ask to have their Senior Sales Consultant MARK GAWERECKI work with you. Why, you ask-? Because over the last ten years I’ve purchased and leased ALL of my cars with Mark and I’ve found him to be understanding, honest and dedicated towards working with you to your satisfaction. Sure, we played the negotiating game, but in the end, MARK came through and I never left unhappy-!! Once you make a deal with him, you’ll never go anywhere else-! And make sure that after you complete your purchase, and it’s time to service your auto, make sure it’s ZEEK TORGESEN, one of their service managers, who takes care of you. They’re the BEST, at what they do. More

Hi, We had an issue with the 2021 Suburban we bought from Napleton Acura 3 years ago. We had a problem, and they helped us!!! Crazy...right!!! We so appreciate the integrity they showed. There are n from Napleton Acura 3 years ago. We had a problem, and they helped us!!! Crazy...right!!! We so appreciate the integrity they showed. There are not many businesses that help the way they should, try and make things right.. Diego did. Napleton Acura did!!! Five stars Diego!! Diego called me back, multiple times, worked things out and helped!!! Who knew?? Our next car will be bought from Diego and his team!!! Integrity in the car industry is vanishing, Napleton Acura deserves the chance to earn your business, they have proven to be a trusted automobile dealership. Thank you Diego! Anne Marie Drebenstedt More

Marcus Jones was my salesperson. He was wonderful and very very helpful. I definitely recommend him. He will take care of you 100% He was wonderful and very very helpful. I definitely recommend him. He will take care of you 100% More

The entire purchasing experience was excellent from initial conversation about the car to being home with it in my garage. I absolutely love driving my 2024 ZDX Type S. My experience with the staff of initial conversation about the car to being home with it in my garage. I absolutely love driving my 2024 ZDX Type S. My experience with the staff of the dealership and the service department has been a five star experience as well. Napleton's is the best dealership in South Florida. My sales person, Marcus, has been like a best friend throughout the entire process. I want to thank everyone involved, truly. -ABK/xOmegaPrime More

They had a falsely advertised Honda crv at $13,990. 00 on carfax. Wasted my time in sending me a video, talking to me and answering my questions waiting for me to make an appointment the next day to be 00 on carfax. Wasted my time in sending me a video, talking to me and answering my questions waiting for me to make an appointment the next day to be told oh the car is actually $18K. They say carfax has inaccurate info and that’s false because I verified the price with the sales lady yesterday and she told me it’s their practice to price cars lower than competitors within 500 miles. What a waste of time and lies. Avoid! More

Reviewed on Oct 28, 2024 Verified Purchase GEORGE WAS GREAT!!....EXCELLENT SALESMAN, VERY PROFESSIONAL AND A BETTER PERSON....VERY KNOWLEDGEABLE ABOUT THE CARS, ALL KINDS AND ENGINES...THOROUGH...DETAILE GREAT!!....EXCELLENT SALESMAN, VERY PROFESSIONAL AND A BETTER PERSON....VERY KNOWLEDGEABLE ABOUT THE CARS, ALL KINDS AND ENGINES...THOROUGH...DETAILED ORIENTED AND BEST OF ALL - VERY PATIENT...GAVE ME PLENTY OF TIME TO MAKE THE FINAL DECISION WITH GOOD INFORMATION TO PURCHASE THE PRE-OWNED 2018 MAXIMA SL. WAS VERY HAPPY WITH THE EXPERIENCE AT NAPLETON'S PALM BEACH ACURA, WITH GEORGE, JARON THE SALES MANAGER, YOUR ENTIRE STAFF AND WITH THE MAXIMA!! ...HIGHLY RECOMMEND GEORGE!!!..THANK YOU VERY MUCH . REGARDS, NEAL NAS More